United Kingdom
Review of Homeflora
Stay away from this scam. Flowers delivered three days after the agreed date, much smaller that the paid for premium. No one picks up the phone, no replies to emails when you ask for am update. Just save your money and your nerves.
Review of Dyson
Hi Dyson Operational Support Team,
This is a disgrace of customer service, completely unacceptable how this was handled.
I bought this item because it was advertised it would be delivered on the 13th.
It never arrived on the 13th, 14th..
Then I get an email saying there was a minor technical issue and because of this you didn't know when it would be delivered.
Then I emailed you saying I would need the item by Friday, today, the latest tomorrow Saturday by 7am
Never received any reaction from you at all
Because of this I contacted your customer service, who felt completely lost about this case and could never give a real help apart from saying they would escalating this.
On the 16th I was again on the phone to customer service and told them I would need this Item by Friday as I would go abroad on Saturday and would need to take it with me. They couldn't guarantee this would be delivered on Friday.
Yesterday, Thursday, I was again on the phone with customer service who confirmed the Item wouldn't be delivered by Friday and the only option would be to cancel. I requested to cancel and the agent said this would be canceled.
Today, Friday, I received a email from Parcelforce saying my item was about to be dispatched.
Then I rang again Customer service and was told the item wouldn't be dispatched.
I sent you emails not to dispatch, to cancel, saying I wouldn't be here and the item shouldn't be delivered as I was not going to be here and the item was no longer needed. Once again you played deaf.
After received another email saying the Item had been dispatched. A total shambles.... complete disdain for the customer. I lost one weak telling you if the item was not going to arrive by Friday, then don't sent. CANCEL. What a waste of time and energy. Completely unacceptable.
Thank you for wasting my times, my nerves and causing so much distress.
Have a great weekend...
Review of Dyson UK
The most useless company and customer service on the face of the earth. Bough a Dyson for next day delivery. Never arrived. Days later contacted them to understand I didn't get it on Sunday. Asked if it would be delievered by Friday as from Saturday I woukd be abrod. They said no. Asked to cancel order. Said order cancelled. Today is Friday and reciveing emails item dispatched.... waf.. contact again uselss customer service.... said couldn't cancel.... lost for words.... Avoid.
Review of Laptop Outlet
Be aware with the description of the items. Place lot of features on the items they sell which don't match the product. You are misled to buy. You ask for a refund, they tell you to send item back and all over a sudden they send you a picture with some kind of damage just , of course, not refund. How typical. Just avoid if you can.
Reply from Laptop Outlet
Hi Lino,
We’re very sorry to hear about your experience, and we truly apologise for the frustration this has caused.
Please reach out to us directly at customerservice@laptopoutlet.co.uk, and we will ensure that a team member contacts you promptly to resolve this issue.
Your satisfaction is important to us, and we appreciate your patience as we work to rectify this situation.
Stay awesome 😎
Team Laptop Outlet
Review of Myparkingcharge
If you are reading this, then you might have fallen for these scammers.... how can these people steal money from the public and go unpunished????
Review of Daily Mail
The DM is so biased. They so bad beyond words. Forget about leaving comments if you think otherwise or denounce their lies. A hateful and deviseve paper.
Review of Lenovo
Lenovo tab P11. Don't buy. Rubbish. As per the specifications, this tablet should come with a card slot for a nano-SIM... guess what? Mine didn't. Rang several times to technical support... some 'technicians' say the model should have one others.... it doesn't. I'm done with Lenovo.
Review of RMG
Great company to send you invoices. There ends customer service
Reply from RMG
Hi Lindo d'Almedia,
Please could you email us customerservice@rmguk.com with the details of your complaint and property address so this can be looked into for you. Please ensure you quote the reference 'TrustPilot 00623645'.
Many thanks,
Georgia
Review of ScottishPower
Run away from this company as fast as you can.... Horrible pile of bullies. Stay away.
Reply from ScottishPower
Hi Lino, I'm sorry to hear of the issues you have faced and would like to assist with any queries you may have. To allow me to investigate and escalate the issues you have been experiencing, can I ask that you send me some details please? Please provide your full name, address and account details in your email along with a copy of this review that you have left on Trustpilot. The email address to send it to is contactus@scottishpower.com – please put Trustpilot – FAO Eleanor in the email subject heading to ensure it gets to me as quickly as possible and I can start working on it for you.
Kind regards
Eleanor
Review of ScottishPower
Run away from this company as fast as you can.... Horrible pile of bullies. Stay away.
Reply from ScottishPower
Hi there, I'm really sorry to hear of the service received. If we can help put this right and assist with any issues that you may have, can I ask that you send me some details please? Please provide your full name, address and account details in your email along with a copy of this review that you have left on Trustpilot. The email address to send it to is contactus@scottishpower.com – please put Trustpilot – FAO Eleanor in the email subject heading to ensure it gets to me as quickly as possible and I can start working on it for you.
Kind regards,
Eleanor
Review of OVO
Left OVO energy back in May 17 and still don't have a final bill. Blame data collector but new supplier(Tonikenergy) keep me saying the information to data collector long time ago..... is it good enough to be waiting for a final bill 5 months now? I think it's unacceptable.
Reply from OVO
Thanks for getting in touch, Lino.
A final bill typically takes between 4-6 weeks to create - as we need to agree on the meter readings at the time of the switch with your new supplier. Unfortunately delays with these readings can occur. That being said, we'd be happy to chase this up and get an update for you - just email us at hello@ovoenergy.com or send us a PM on our Facebook page.
Many thanks,
OVO
Review of eGlobal Central UK
I bought a Samsung Galaxy Tab A 10.1 on the 26th Jan. Today is the 31st and no item nor tracking number.... getting worried. Sent some messages. Hopefully I will get a reply soon.
Reply from eGlobal Central UK
Dear Lino d' Almeida,
First of all, we thank you for providing us your feedback to us.
We received your cancellation request and have refunded your order as per your request.
Please accept our apologies for the inconveniences caused.
Best regards,
eGlobal Central UK