Daily Mail Reviews 

1,573
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, most reviewers were let down by their experience overall. People frequently complained that the digital platform constantly refreshed itself, making it completely unusable and extremely frustrating to read daily news articles without constant technical interruptions. Consumers also severely struggled with strict comment censorship, blocked access to paid subscription stories, and aggressive advertising that completely ruined the daily browsing session. Many individuals expressed deep disappointment over the heavy focus on trivial celebrity gossip and censored community feedback rather than meaningful journalism. Some reviewers were happy with the helpful Saturday TV guide despite experiencing all these widespread digital platform frustrations.

What people talk about most

Social media

Reviewers highlight negative aspects of social media, expressing frustration over strict content moderation... See more

Website

Users describe widespread frustration and negative interactions with the website due to technical flaws and... See more

Subscription

Clients share profound dissatisfaction with the subscription model, as many feel forced to pay for content or... See more

Product

People report negative experiences with product, expressing strong dissatisfaction and comparing the quality... See more

User experience

Customers had negative experiences with user experience, consistently reporting that pages constantly reload,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

this firm traitorous. for a pro monarchy organisation GET BEHIND WILLIAM, and stop being suckered in by Harry's PR . or is it because your scared of Harry and his court case. either way I'm not buyin... See more

Rated 1 out of 5 stars

Perhaps someone from the DM "management" could respond to some of the views here (mine & others) ? Now they have invented another way to annoy its Readers , as well as disappearing reader's commen... See more

Rated 1 out of 5 stars

I bought my first copy of the Daily mail yesterday morning, seeking a change from the Daily Express, which is becoming more divided by the day and I couldn't believe how much racism was in t... See more

Rated 1 out of 5 stars

The comments are not representative, most are generated by AI, according to Copilot detection. There is no way to complain about the comments. "If you have a question about comments" goes directl... See more


Company details

  1. News Service

Written by the company

MailOnline - all the latest news, sport, showbiz, science and health stories from around the world from the Daily Mail and Mail on Sunday newspapers


Contact info

1.2

Bad

TrustScore 1 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(1,573)

96 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lindsay does not have 'fans'

A fan is someone who feels admiration for someone's work. A supporter sees reasons to support someone. I cannot believe that a professional outlet like the Daily Mail would allow supporters to be called fans when it comes to Lindsay Clancy her case. No one would 'admire her work'. It is sick.

September 1, 2026
Unprompted review
Rated 1 out of 5 stars

Do not subscribe

Do not subscribe. I subscribed yesterday and two subscriptions emailed. Today I am trying to cancel both of them. I phoned in the queue and then told to hang up and I will get call back. I did this three times and noone called back. I can't find an email to contact them . Just left trying to cancel and unable to.

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

Print does not lie

In the daily mail today there is a four page advert for plug plants. On page four it clearly states at the top of the page that panda is free.this is not true.I have just tried to order 60 primrose plugs and have been told there is a charge of£6.99 for postage there postage and packing is not FREE

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

Mailrewards - biggest con going.

As a loyal reader I have purchased the Daily Mail in hard copy for decades, swallowing the ever increasing price rises. When you could acquire Nectar points at least there was a very small benefit in return realised. However, since moving to Mailrewards, and since religiously entering the numbers each and every day for years, not a sniff, nothing, so I have come to the belief that this is purely a con to lure people into buying the paper or a subscription. Loyalty can be pushed only so far in my view.

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

No top headlines anywhere on the Daily Mail…

No reports anywhere on the Daily Mail app about the tragedy that is the Venezuelan earthquake!it’s disgusting and disrespectful to those poor victims -instead all I read is just idle gossip! It’s worse than the Sun was years ago and on a par with the Sunday sport mag from years ago!!im deleting the app and using the BBC one instead! I’m Totally shocked at the omission of headline news!!

June 25, 2026
Unprompted review
Rated 1 out of 5 stars

UK gets a new prime minister

Meanwhile Daily Mail headline: ''The messiah has moobs!''

That full news item itself is hidden behind their M+ paywall.

You obviously missed out on the supreme irony of not having Boris Johnson writing this piece of very important news.

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

Holly oh Molly staff etiquette is appalling

So.

One of my youngest wanted to read an article with this company, but it asked them to subscribe, and they did so using my phone as I had let them use it recently to buy a birthday gift, when I found out I tried to cancel the subscription but it asked me to call them so I did and a Holly from this place’s customer service afforded herself to make nosy comments how she wasn’t convinced that this is what has happened…

Absolutely ridiculous, how do you train your staff Daily Mail?

June 24, 2026
Unprompted review
Rated 1 out of 5 stars

Have learned to shun the Daily Mail

Over time have reached a point where I shun the Daily Mail now. What perturbs me is that I'm drawn to the site from other sites recommending a Daily Mail article. Then if I see another article there that looks especially interesting, suddenly a wall pops up prohibiting me from reading it unless I subscribe to the Daily Mail. A few experiences like that and you feel like you are being manipulated and bullied. Truly gives me a sense of disillusionment with the platform. My policy now is to shun the Daily Mail.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Daily Mail is useless

Daily Mail is useless, was OK when it was free, but seems they are making it effectively a pay site by almost everything being M+, and you don;t know if it is till you waste time clicking on it. Most of their articles are useless plither anyway. Cheeky to ask you to pay for that. Sometimes you can get round it by private browsing or using archive ph, sometimes you can;t, it's all too random to be worthwhile. The best bot was the readers' comments you can still see those but the DM journalism is atrocious. M+, they should pay me to log on and boost their click ratings. Really going off it now.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Takes the biscuit as the worst site on…

Takes the biscuit as the worst site on the web. Slow.unresponsive.click on one thing it takes you elsewhere. Most of your comments disappear or are never published. Keeps reverting to USA default.profanity filter is joke some innocent words are deleted while profanity gets published. Constant adverts and auto play videos. Impossible to contact a human. Blocks your account after a certain number of postings.

June 1, 2026
Unprompted review
Rated 1 out of 5 stars

Daily Mail subscriptions are a nightmare

I have spent days and have sent multiple ignored messages trying to cancel a subscription. Unless you are never going to cancel a subscription in your life, I suggest you refrain from applying for one. It's easier to get out of Fort Knox.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

DM forcing readers to subscribe.

I was hoping that this online newspaper would up its game but unfortunately it continues to decline. The problem now is that almost every story that is posted costs to read. Around 80% of stories now need a subscription. This is extortion. I for one will certainly not be subscribing and will search for my news elsewhere.

May 29, 2026
Unprompted review

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