Margaret Brockie

The staff at the shop were very helpful and patient while I tested all the recliners.
The men delivering were spot on time and the chair is very comfortable and looks good.
All highly recommended

The staff were very helpful and even carried my heavy items out to the car. Also I was able to get a dog food, recommended by my vet, that was difficult to find elsewhere and at a reasonable price. I will continue shopping there.

Tried Active8 for nearly 6 months with no improvement in arthritis whatsoever. Unable to contact them and unable to work out how to apply for, or discuss, a refund.
Over £100 wasted.
Don’t be taken in by the long video like I was.

Just taken out holiday insurance by phone and agent Ricky was very helpful and patient explaining all the option etc.
The price was also reasonable for someone with health issues.

Very difficult to make contact when you have a query. Called the tel. no but a answerphone said they didn’t answer this phone. When I did manage to find a way to contact them it was answered within hours.

I have used Staysure several times before with no problems. This time has been really difficult and the phone never answered when I needed help.

Parcel arrived quickly and within promised time.

Useless customer service.
Impossible to find out if in credit or debit.
Their answer to my query:-

Me, When do I get a bill? EDF Answer We only send out a bill twice a year. You'll receive a bill monthly.”

Does that make sense.?


Does th

I am on a 2 year fixed rate. Online account says that if I use the same amount of energy for the next year my bill will go up by £3 then increased my monthly direct debit from £47 to £98.
Impossible to understand the accounts.

I have been trying for 2 days to renew my car insurance with RIAS. Tried on line and tells me I need my bank to authorise it but doesn’t explain how to do that. Now says my credit card number is incorrect. (It isn’t). Tried phoning several times but told it will be about 45 minutes. Tried a different link for ‘any other queries’ and the phone just cut off. So frustrated and fed up. It should be easier to renew than get new quotes from other companies but obviously not. I dread to think what response you would get if you have a Claim.
WHY CAN’t I GIVE NO STARS

Absolutely dreadful. Have given meter readings but having told me I can look at my bill it asks me for meter readings.
Always problems. Wish I had never gone on EDF.

Just booked another holiday with tui.

Easy to order and speedy delivery. Reasonable prices.

I recently received a renewal email for my car insurance from RIAS and clicked on the ‘Renew’. A few days later phoned them to check they had received it as I had no acknowledgement and no money taken from my account. Was told everything ok and money would only be taken a few days before renewal date.
On 8th Sept. half an hour before setting off to an important appointment followed by a long journey, I checked emails and found one from RIAS saying my policy had finished and I no longer had insurance. Instant panic. I was furious and phoned RIAS where a very helpful lady put the situation right whilst trying to deal with my anger and agitation at the thought of me driving off with no insurance. She suggested that the person who had dealt with it was possibly new and needed more training. She also said that a manager would contact me within a couple of days but that did not happen.
Concerned about this company’s competence I would have changed to another insurer but unfortunately did not have time to do that.I will think very hard about ever using RIAS again.

Was changed to EDF when Green energy folded. Had problems since. Changed my monthly payment from £47 to £95. Fitted a smart gas meter since which I have had no readings on the meter or monitor. I am unable to check my usage. Have contacted them 4 times by tel., text and chat line, each lasting about an hour and got absolutely nowhere. They just cut you off eventually.
STILL WAITING for EDF to sort out my smart gas meter. 2 engineers out and reporting back problems but now waiting 6 weeks for a 3rd one. No idea how much my gas is costing as there is no account but still paying the full amount. Chats, Whatsapps, emails and phone calls get you nowhere Unfortunately I am tied in for two years. EDF ok unless you have a problem. Where does one go next.
P.S. I did contact the number in EDF’s reply but it has got me nowhere.

Always been very satisfied with Zipvit products and speedy delivery. One star down as getting rather fed up of the email offers which are a bit too frequent.

Groupon are downright thieves and should be investigated by the police.
After buying a voucher as a Christmas present for gin tasting at AC Hotel, Salford Keys we were unable to use it as Groupon said the voucher had already been presented. AC Hotel were unable to sort it out so after complaining to Groupon received the following email on 15 March ( now the 27 April)


“Your voucher for AC Hotel Manchester Salford Quays”

We’re getting in touch to let you know some important information regarding your Groupon.
Due to technical error on Groupon’s end, your voucher has been redeemed recently. Please do not worry – we are currently sorting it out.

We apologize for all inconvenience.”

We have heard nothing since, and are still unable to get the Gin Tasting. ABSOLUTE ROBBERS.

Continued.
Complained again and Groupon said I hadn’t contacted them with initial complaint within a given period but I actually had evidence of a reply from them, within that time, to my first complaint. I then told them I was taking it to the small claims court. They immediately refunded the money.

Easy to order. Speedy delivery.

Kept informed of delivery time and parcel arrived as promised..

I left Tonik in December 2019 and received an email confirming this and saying no more money would be taken from my account. I am now getting emails threatening to take action if I don’t pay my final balance. There is no information on how to pay and no Tonik account details. I have tried phoning but they are not answering the phone and emails via their helpline just come back with a ‘ticket number’. I can still access my account online and appear to have two different account numbers one of which is ‘myenergy’.
I am very concerned about their threats of further action but don’t know what else I can do.
I would advise anyone NOT to sign up to Tonik.