Marius Ciorba

Placed an order a week ago and today I received an email saying that the shipment is delayed. Filed a complaint to PayPal for the refund. Never buy from them again!

Placed an order a week ago and today I received an email saying that my order has been delayed. Filled a PayPal complaint to get my refund. Never buy from them again.

Flights delayed and nobody contacted us to give us a reason why the flight was delayed when we're going to fly or even a glass of water

I ordered a armrest.The original armrest box came destroyed in a bigger box and parts missing. Sent pictures to customer service department and received free return label, but now they delay the refund payment. Never again! Pity i can't upload pictures 😢

New company same "rubbish" service. I spoke with 3 customer service staff and none of them were competent to resolve a miss collection problem and then them and the miss collection team just lie in front of you: "someone will call you back and update you on the collection/the bin was not outside for collection". Stay away from this company ‼️

I placed an order on the 10th of December and I never received till today. I emailed them twice on the 20th and 22nd no answer back.I never buy again from them!Very bad customer service!

Very bad timekeeping.I'm late to work every day because of their bad timekeeping.I can understand when it's traffic,but can't blame on traffic every morning at 5am not much traffic. The bus is 15- 20 minutes late every morning.Most of the drivers are sound and the bus pretty clean

Received wrong product, and Amazon didn't deal very well with the situation.I spoke with 4 customers service and 1 supervisor,and all they could say was:"i checked the policy and i can't do that,i checked the policy and that's not possible,i'm sorry".Atm waiting for refund.The company should pay more attention to customers because Amazon cannot deal with wrong products situations.I ordered another one and works fine.1 star for company(for sending the wrong product),1 star for Amazon(for dealing with situation)

It is a long story.I signed up with them online as new customer and i received the confirmation email from them,but after 3 weeks i got a letter from Electric Ireland saying that i'm not registered with anyone and im at risk to be disconnected (gas and electricity),i ignored the letter because i knew that i registered with Bordgais and im safe.After another 3 weeks i received another letter from Electric Ireland saying the same thing.I rang Bordgais to ask them why i keep getting this letters saying that im not registered and i will be disconnected from the gas and electricity,and the customer service girl says that Electric Ireland rejected my application to switch to Bordgais,(but i wasn't informed by Bordgais about been rejected).I rang Electric Ireland to ask them the reason why i was rejected and they said that Bordgais didn't sent a switch application to them and if i don't sign up to any supplier today my gas and electricity will be disconnected in the next day or 2.I signed up with them because i was pressured by the time,then i rang back Bordgais to ask them why they lied to me that i was rejected because they never send a switch request and i asked to speak with one of the managers the 2 nd customer service girl says that she can not find any details that i signed up with them, (but the girl before said that i sigh up and i was rejected. After few minutes trying to convince the girl to transfer me to a manager (because the manager would not speak with me because i don't have an account number)(the account number that Bordgais never set up and i was not informed that they didn't set up the account).I the end after 2 hours on the phone i don't know even now what happened and why i ended up in this situation because the manager wouldn't speak with me because i don't have an account with them.

worst platform ever.i opened an account with them and i started the id verification.i live and work in Ireland,i have the Romanian id.they did not accept the Romanian id for verification for no reason,but they are advertised that they operate all over the Europe.Romania its in Europe and European union.i personalty take this as act of racism.again they only accept credit/debit cards from Germany,Belgium,Italy,Nederland,Spain,Switzerland and Austria...are the other countries not in Europe???
why Romanian id its not recognized on Bitpanda?
Kind Regards
Marius Ciorba (European citizen)
As a reply to Bitpanda
After the guy from ID NOW (company that does the is verification for Bitpanda) said that the Romanian id (European id that i can use all over the European union for travelling or to open a bank account or anything else) it is not accepted for id verification with Bitpanda i asked him if i can use my driver licence or any other sort of identification to verify my identity,but he sayd that Romania it is not listed on his list of contries that Bitpanda accept for verification and i asked him if he can send me a email confirming what he sayd,but he asked me to get in touch with Bitpanda because they give him the list of countries that are accepted.regarding my decision to close my account with Bitpanda is because after the bad experience i had from the start i didn't feel that i can trust them if they can't trust me as Romanian citizen and European union citizen.Bitpanda customer service only sayd to try identifying with my Irish residential card,but i all ready asked the guy from ID NOW if i can use any other identification and he sayd that Romania it is not listed on his list and to get in touch with Bitpanda so my irish residential card would not change the situation only if i could provide irish passport witch i don't have.so i did not refused any help,they just could not help me.in top of that they asked me to change my review if i choose to close my account with them.as i said WORST PLATFORM EVER.in top of that the id verification takes long time and you need to do face time with third party company with your id in your hand in order for id verification.
Best wishes
Marius Ciorba
Romanian citizen and European union citizen
I didn't had a problem with the webcam verification,i have a problem why Bitpanda advertising "customers from all the Europe),but when i tried to verify with my Romanian id i could not because it is not accepted on Bitpanda
Kind Regards
Marius Ciorba
European union citizen

in the morning of 29/06/2016 i call ireland customer support to ask a simple question about traveling with a small dog.first call the girl answer and when i asked her if i need a cage for traveling from Uk to France she was unable to answer my question and she he hang up the phone.i called a 2nd time and she did the same.i called a 3 time and 4th and 5th time, she never answer again.i'm just wondering what she gets pay for ??