Dalski K

Contracted a contractor to fabricate a custom leather bag. Rec'd 2 months late; broke contract. Bag was not fit for purpose, was incorrectly fabricated; latches did not close & bag would not stay shut/ even close properly as they were so misalligned. Strong video evidence supported.
Etsy would not refund. Return postage was circa £150 as intercontinental; which should have been provided by seller as he failed to meet his obligations...
I'd never use Etsy again!

No confirmation on attempting withdrawal from "Easy-Access ISA". Should rec acknowledgement procedure initialized. App crashes constantly whilst in mid-transfers/ important account management procedures...

No customer service line, webchat - automated bot.
Took circa 2 weeks to transfer in my ISA... Was so much aggravation did not bother transferring in another one.

I design & build websites. I could not figure out how to book a simple doctors appointment! All by design - to alleviate stress on the NHS. I dread to think of the elderly suffering because of this debacle.
Already registered my Doctor's but they want you to keep re-entering & confirming your existing Doctor's facility- ridiculous.

3 Collections arranged; 3 times did not bother collecting. No email to make complaint, no option to complain, no tracking info received so unable to move forward with calls.

Had a MFC-J6930DW for around 4 years. Owned it's predecessor for over a decade (was perfect).
Worked fine on Win 10 Pro. Now the new one is malfunctioning on Win 11 Pro; have lost weeks in poor setup/ reconfiguration. It was working fine on Win 11 for 2 years.
I will not be buying another Brother product.

Machine is ok, coffee mediocre, courier used for delivering coffee (DPD - Dagenham branch) regularly avoid delivering & pretend they have tried. Nearly a dozen complaints & not rectified so have to find an alternative brand which use better couriers.

Was great with the right-click context menu to quickly alter a folder's colour. But recently moved to a subscription-model, circa £25 a year to be able to colour a folder in Windows. I was happy with paying outright for the app; but this subscription based thing is ripping people off.

Useless - does not display my video in my own screen or other party's screen (Zoom does fine). Unintuitive interface. Using web version picked up video but not completely; fuzzy bad feed despite 77MB/S.

Should be banned - sent a bicycle driver on a 5 mile journey for a McDonalds around £60 order. Arrived stone cold & took over 45 minutes. Absolutely shocked they were able to take money for this.

Harold Wood branch is very bad; Servicing, Parts & Bodyshop. They make it very awkward to contact them; emailed contacts only received through face to face with branch members. They ignore calls & rarely call back (every department).

Parts - ignore emails & rarely call back. Make obtaining genuine parts superfluous & unnecessarily arduous. Parts desk located far from parts department requiring the always singular parts operative to walk to the parts department, unnecessarily gone for 5 minutes upon retrieving each part, shambolic setup.

Servicing - Take a whole day to carry out a scan which takes < 1 minute. Unhelpfully insist on collection at rush hour & delivery first thing. Poorly managed scheduling. Booking last visit they called to say the scan which takes < 1 minute they needed the car another day to which I replied "You have taken the car for a whole day to do a scan which takes < 1 minute. The car was not booked in tomorrow & I need my vehicle." Only through threatening counterclaims did they end up doing the actual scan as per contracted.

Bodyshop - £3,000 for a new front bumper & they did not even screw the numberplate mount on. Good job I noticed & made them put it on otherwise would have not been road legal.

They were great but when delivering from Nespresso they do not attempt delivery at all. Has happened on several occasions from the Dagenham branch.

Buyer Protection Guarantee not honoured - watertight case refused on a bag which does not close & several breaches from the design with embarrassing build quality. Paypal's refused based on greater than 30 days of delivery. Clear proof provided the claim was raised within 30 days; claim still refused. Had to contact Paypal & notify them that the item had been delivered late (another reason to provide refund) in order to open the claim in the first instance. Due to platform not providing a delivery date field in opening the claim form & only providing a transaction date field (which is not part of Paypal's Buyer Protection Guarantee).
Delivery date (within spec'd timeframe of less than 30 days) was provided to Paypal 3 times; yet claim refused due to delivery date greater than 30 days.

HMRC laws in UK are that records should be kept for a minimum of 8 years. Their main selling point in their own docs is acting as an intermediary between employer & employee; providing access to historical records.
I need to access a P60 form/ past certificates which is just under 2 years ago. Just been advised they remove access upon 18 months of employment cessation - how is this legal?

Commissioned someone to make a custom bag for me. Delivered over a month late & not at all to specification. Bag does not even close properly; let alone stay closed. Etsy have been useless to deal with. Mountains of evidence; photos & videos. Despite having a negative experience they have removed my accurate review of the seller/ manufacturer leaving other patrons subject to this unscrupulous behaviour & defraudment.

Seller has cost me circa £120 in import taxes + circa £240 for the bag among 9 other breaches of contract/ spec. Seller refuses to provide returns postage – despite being legally obliged. Currently going trying to go through PayPal to try to recoup.

DO NOT USE THE ETSY PLATFORM

They posted my login details to the wrong address (twice); despite providing exactly the right address. Provided a measly £50 compensation.

Insist on hand-filled applications (in 2023). Use an archaic transfer system for ISA transfers. Transferring my ISA in took months; cost me £151.90 in lost interest.

I would not recommend Teachers Building Society.

Bought 2 Steelseries Rival Wireless 650 mice, both broke in a few months. 1st attempt at refund they gave a pointless voucher (would not reimburse real money). Gave vouchers & the product I wanted was discontinued, so I foolishly bought again from another seller. Broke again just over a few months.
Attempting to get this refunded & they block emails & support tickets are closed upon immediate creation.

They take your money for products which break near instantly & do not refund your money.

RESPONSE - You have not honoured the warranty - that is the point, £100 mouse not even guaranteed for 3 months! If you call building £100 mice which fail within 3 months on multiple occasions - it will not be long until Steelseries change their name due to the brand being recognized for the junk that it is. I can buy a mouse for £3.25 brand new with a 2 year guarantee! £100 mice has not even lasted 4 months! Steelseries are also obligated to provide a manufacturers guarantee. They have stopped selling the wireless 650 rival mouse; most likely due to the many, many reports of them breaking; do a google search & you'll see.

Very good Razz, eng # 4053.

They make it so hard to contact them & try to unlawfully charge additional fees. E.g. cancelling my contract due to moving the email "HomeMoversAtvriginmedia.co.uk" which I was instructed in the email to reply to does not work. After spending 20 minutes looking for every possible webpage for a liveChat I get a Bot. Spending 15 minutes there entering all security checks it then passes me to WhatsApp. All through same questions again. Advisor answers after 20 minutes, transferring me to the correct dept; which info was provided at the start.

I'm still waiting on WhatsApp. It's a very unscrupulous organization which does not abide to Trading Standards. There is no way this cancellation fee would be enforceable with this conduct.

EDIT - To your response you failed yesterday several times. I cannot wast my time with you lot anymore.

Very obstructive in requesting unnecessary documents which are available from insurance databases. My previous insurer did not require all of this. It was seamless, however Adrian Flux has been requesting documents which have already been submitted. Much easier to go with a better company, Adrain Flux were not cheaper either but i thought it may be a decent service because of the higher price. Bad service for a high price, cannot avoid strongly enough to avoid this firm.

I will not be using them again!

Appalling company! There are much better out there to order from!

Appalling company, won't answer calls under the masquerade of COVID-19, but are fine to take money for orders which have been cancelled upteen times & refused delivery of already. Also fine to answer to their reviews in an attempt to deceive new possible customers, but not at all interested in answering or processing cancelled emails which have been with them for 4 weeks. Then dispatching goods 4 weeks after cancelled emails. Oh yeah, the item I sent back hasn't even been refunded, they took receipt of the returned item (which was cancelled) & resent it to the same address & took payment again.

Absolutely unbelievable, I'll be taking them to the small claims court soon.