United Kingdom
Review of InPost UK
Great system, definitely works better now in comparison to a few years ago. I always choose InPost where it’s an option now as it’s reliable.
Reply from InPost UK
Thank you, Janey, for your positive feedback! We're thrilled to hear that you find InPost reliable and that our improvements have made a difference for you.
Review of Forthglade
Always delivered incredibly quickly. Professional and helpful service. My Labrador loves every flavour that her meals come in. Actually in this particular delivery she couldn’t wait to get stuck in and managed to get into the box and take a tray of food out! She must have smelt the freebie salmon oil in there :) a great perk Forthglade, thank you very much.
Reply from Forthglade
We're so pleased to hear your Labrador loves all the flavours and that our service is professional and helpful! It sounds like she was very eager for her delivery, and we're delighted she enjoyed the free salmon oil.
Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.
Warm wishes,
The Forthglade Team
Review of andyokay.com
Such a great company. I purchased 3 prints, one for my daughter's bedroom, one for our son's room and one for our room. I'm thrilled with each of them. The whole order process felt really personal and the company has such a great ethos. I will definitely be going back for more! If you are debating purchasing artwork from here my advice would be "go for it, you won't be disappointed".
Review of Wayfair UK
Great prices, great range of stock. Clear and concise emails regarding delivery etc
Reply from Wayfair UK
We're so pleased to hear you appreciate our great prices and wide range of stock. It's wonderful that our delivery emails were clear and concise!
Wayfair UK
Review of Debenhams
I was looking for garden furniture and Debenhams came up on my Google search. I'm so glad it did as I'd forgotten all about them. They had better prices than anyone, alot more variety and the delivery was super speedy - I paid for normal delivery but one of the items came the next day. I'll be using them more in future for sure, I'm really pleased with my latest shopping experience with them.
Review of mob
Difficult to cancel subscription if you can't remember how you signed up! If you sign up through the app it's easy as you just go to subscriptions on your phone but if you didn't then you are told to go to mob.co.uk and cancel from there but it's not clear when you're on the website how to cancel. I did a free trial then forgot to cancel so got charged £40 for the year which is an absoloute rip off. Personally I think if you forget to cancel then you should be auto-charged monthly so you can easily cancel without paying a fortune. Customer service isn't helpful. They claim they have thousands of recipes but alot of them are really similar. The filter options aren't that great - you have to apply them evey time you search for something which adds time to the "quick search" they claim to have. Overall I would say don't waste your money and find recipes online for free.
Reply from mob
Hi there,
Thanks for taking the time to leave a review - sorry to hear you've had a bad experience with us.
We do inform all customers at the point of sign-up that their free trial will renew to a paid subscription at the end of the trial period. If you signed up on our website, you can cancel by heading to www.mob.co.uk/account and scrolling down to the cancellation option.
As we don't have visibility of individual account details on Trustpilot, I'm unable to comment on your specific case here, but if you'd like us to review your situation further please reach out to us at help@mob.co.uk and we'll be happy to take a look.
Thanks also for the feedback on our filters - we're always working to improve the app experience and I'll make sure this is passed on to the team.
Best,
Sam
Review of GYM SETS LTD
This is my second purchase from Gym Sets - I'm really glad I found them and I will definitely continue to use them in the future for anything gym-related I need. The quality of items I've received so far have been excellent and the prices are amazing. Their customer service is fantastic, they respond to any queries quickly and in a really helpful manner. I 100% recommend this company.
Review of PhD Nutrition
Reply from PhD Nutrition
Hi,
We're happy you found our website easy to use, and that you were pleased with our prices and quick postage. Thanks for your feedback!
Team PhD
Review of AllSaints (Official)
Reply from AllSaints (Official)
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you were impressed with the quick postage, loved the shoes, and appreciated the care we put into packaging. Your feedback means a lot to us, and we’re delighted that everything met your expectations.
Review of Jim Lawrence Lighting & Home
I'm so pleased with our ceiling light, it arrived much sooner than expected and looks stunning in our lounge. A wonderful company, it also feels good to support a business who maufacture their products in this country. A great service from start to finish.
Reply from Jim Lawrence Lighting & Home
Dear Janey,
Thank you for sharing your five star review. We're delighted that you're pleased with your ceiling light and and the service that you recieved. We hope to welcome you back soon.
Warm Regards,
The Jim Lawrence Team
Review of Landlord Certificates Ltd
Great service, inspection was easy to book and I know the engineer is reliable.
Review of LOOKFANTASTIC
Reply from LOOKFANTASTIC
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Review of Cadbury Gifts Direct
Excellent customer service, I spoke with Kaye who was very friendly and resolved my query very quickly.
Reply from Cadbury Gifts Direct
We're happy to hear that you received excellent customer service! We're so glad that your query was resolved quickly and that you found our team member friendly.
Review of Celeste D'or Curve
Comfy bras, excellent customer service. I purchased the deep v a few weeks back - the size was a little too large but customer service were on hand straight away and were so helpful. I've just ordered another two bras - I highly recommend them!
Review of TicketSwap
Review of Vntura
If I could give it zero stars I would. Terrible company. I ordered 2 jackets which are really poorly made, the fit is completely wrong and not as pictured on the website. When I went to return them I was told I have to return them to their warehouse in China. The London address is a cover - nobody there. Lots of emails back and forth by someone called "Nikki" who is clearly using Chat GPT. DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I believe the positive reviews on here are being written by Vntura themselves. Dreadful clothes and dreadful customer service. I am hoping my bank will be able to claim my money back and I would love to report this company to Trading Standards.
Review of My Clothing
Easy to use website, found everything we needed for the new school term.
Reply from My Clothing
Hi Janey,
We're happy to hear that you found our website easy to use and that you located everything you needed for the new school term. Thank you for your feedback!
Kind Regards
Leanne
My Clothing Customer Service
Review of HWS Beauty
I found a great price, delivery was free and quick. I will definitely be using this company again!
Review of Pursue Fitness
Pursue Fitness is my go to for gym wear. In particular though, I have to mention the adapt 2.0 leggings. They are a flattering shape and are unbelievably squat proof. Took me years to find leggings like this. They wash really well too and have lasted me for ages. I have a few tops that I wear regularly and again, they wash well and are great quality. In their recent sale I purchased the adapt 2.0 sports bra and it’s brilliant. I’m going to purchase it in more colours. All in all, I thoroughly recommend Pursue Fitness apparel. If you’re thinking of making a purchase then do it! You won’t be disappointed.
Reply from Pursue Fitness
Hi Janey
Thank you for taking the time to leave your review and it really does mean the world to us to hear rom people who have had such a positive experience.
We're delighted as well to hear that your so happy with the Adapt 2.0 collection and we hope you love it in all the new colours once you order those as well. If you need anything further though please do not hesitate to get back in touch.
Thanks again for choosign Pursue Fitness and we hope you have a wonderful day.
Many thanks
Pursue Fitness
Review of Net World Sports
Fantastic product, very quick postage and all for an amazing price.
Reply from Net World Sports
Hello,
Thank you for your kind words! We are thrilled to hear that you were happy with the product, the quick delivery, and the price. We strive to provide our customers with the best possible experience, and your feedback is greatly appreciated.
Kind regards,
Net World Sports