SW

Sue Wyse

Canada

Reviews

Review of Pocketpills


Rated 4 out of 5 stars

Extremely frustrated but resolved

Update. The company responded to my problem very quickly once I gave a review and my issue has been resolved. Thank you for reaching out. I've been extremely frustrated with this company. I need a consult to increase my dosage and no one is returning my request for a consult. Its been over a week. I'm days overdue for my meds and nothing. Definitely will be looking for a different service provider

June 12, 2026
Unprompted review

Reply from Pocketpills

Hi Sue, we sincerely apologize for the frustration and inconvenience you've experienced. We understand how important it is to receive timely support, especially when it involves your medication and treatment plan.

Our records indicate that we have sent messages requesting the information needed to complete your reassessment so that your dosage increase can be reviewed by our clinical team. We understand that delays can be upsetting, and we're sorry for the experience you've had.

A manager will be following up with you directly to review your account, address any outstanding concerns, and help move things forward as quickly as possible.

Thank you for bringing this to our attention. We appreciate the opportunity to make this right.

Sincerely,

Review of 24S


Rated 5 out of 5 stars

Loved my purchase not so much FedEx

Purchase went smoothly and it arrived 1 day early. I like the fact that its free returns as the descriptions and pictures don't provide enough information. I'm very concerned about the footprint FedEx left to have this delivered to me. I'm on the east coast of Canada but the package made 6 stops all through the states and canada before it reached me. I think that's ridiculous and 24S should consider having a discussion with FedEx.

August 14, 2025

Reply from 24S

Bonjour,

Thank you very much for sharing your kind feedback with us.

We are glad to know that you have enjoyed your overall shopping experience on our website and particularly our Express shipping service!

We confirm that the parcel can transit in various places depending of the country and state of delivery. Rest assured that your comments are being transmitted to our partner Fedex.

We hope your new purchase brings you entire satisfaction and to seeing you soon back on 24S.com!

Kind regards,
24S Customer Care Team

Review of Tractive


Rated 1 out of 5 stars

This tracker is not reliable at all

This tracker is not reliable at all. I just spent 1hr looking for my cat and it had me up a hill ,telling me he was 20 meters away, it showed him moving around but no way we could see him. Went back to yard area and I pressed radar. It showed I was in radar range so I kept walking around in the range area. I started to get the blue circles which shows how close you are and I found the collar in the bush by itself, no cat. It was right by my house the whole time but it took me all over the place and showed him moving which was impossible since the collar was stuck in bush by the home the whole time. Too late to return this stupid thing and I paidfor 2 years subscription which was over $300. I also get alot of "looking for network" messages and tells me it can't track. I live around condos so signal is very weak at times. It's weird that I can accurately see where I'm at with my phone but when it comes to the tracker is no where it should be.
UPDATE: I just tried to contact them to let them know my experience and could find anyway to email a message. All you have is a Bot steps with no way to reach someone. I want them to know my issues so they can make their product better. I know a lot of people like their product but I'm wondering if it's true reviews. I want to add that I don't live in a place like Toronto or a big city. I live in Halifax, NS

August 10, 2024
Unprompted review

Reply from Tractive

Hi Sue, I am sorry to hear about this. We have reached out to you via email so that we can assist you further. Kindly check your inbox or spam folder. Best regards, Djanira, Tractive.

Review of 24S


Rated 4 out of 5 stars

The ease of a return

The items came in a week and the return was easy. I think that if the purchase comes from the actual designer boutique it should come with their packaging, like a bag, it could easily packed. Another thing that I find difficult is that there's not enough of a description of the item. But it's nice that it can be returned with any return fee.

July 10, 2024

Review of 24S


Rated 1 out of 5 stars

Beware of company 24S.com

I have purchased from this company in the past with no issues. I actually really liked them until this incident. With each purchase you build up points which you can use for a discount in future purchases. I had over 200 that I decided to use towards a pair of Dolce Gabbana sneakers and a pair of Kenzo jogging pants. The pants were already on sale so I was really looking at my discount towards the sneakers, which were over $600. Received my order but pants were too big so I returned them. A month later I asked where my credit was and they said I didn't qualify because I used my points discount and it was more than the pants. We corresponded back and forth for months with no resolution. So they had the pants and I didn't get anything, no even a credit to my account. I asked for the pants back but they never responded to my last email. I really felt that they stole from me and this is bad business practices. It also left me thinking that the LVMH group of companies might not be trustworthy to deal with. It's unfortunate because they lost alot of future sales and got a bad review.

June 21, 2022
Unprompted review

Reply from 24S

Bonjour Mrs. Wyse,

We thank you for your feedback and sincerely apologize for the inconvenience encountered with your order #4TJSG83.

We kindly inform you that, as explained a few times previously by email, you have gained the Gift Voucher following by placing order #2HW37UY during your Exclusive Reward Day.

Since you have returned the entire order #2HW37UY, the Gift Voucher generated is reduced accordingly.

Please rest assured that the amount that you paid for the KENZO jogging pants of order #4TJSG83 has been fully refunded. However, the Gift Voucher used for this order is reduced and will not be credited again to your account.

We appreciate your understanding and remain at your disposal for any additional information at bonjour@24s.com

Kind regards,
24S Customer Care Team

Review of 24S


Rated 5 out of 5 stars

Love 24s

Package came quickly and loving my new purchase. Unfortunately I had to return 1 item as it was not suitable for me but the ease of returning an item certainly adds to the pleasant experience

June 28, 2022

Review of 24S


Rated 5 out of 5 stars

Loved the fast shipping and package presentation

Loved the fast shipping, I think I got it in 5 days and it came from Paris to Canada . The packaging was amazing except the box inside the shipping box was ripped but it was still very nice presentation. One thing I'd say about my LV wallet is that I was surprised the silver hardware was very dull in colour. I had to shine it up with a polishing cloth. That was disappointing. It almost seemed like it's been sitting around for a while and it got dull. Overall I'm happy and will purchase again.

April 18, 2022

Reply from 24S

Bonjour Mrs. Wyse,

We sincerely apologize for the inconvenience encountered with the delivery of your order #U5R3SPA.

Your feedback is very important to us, therefore one of your Advisor will contact you shortly by e-mail.

We hope to seeing you soon back on 24S.

Kind regards
24S Customer Care Team

Review of Rakuten.ca


Rated 5 out of 5 stars

Great way to earn money while shopping

Rakuten has created an easy way to earn a few dollars while shopping. With all the online shopping I do, it has earned me hundreds of dollars. I definitely recommend it to everyone. You just have to remember to check with the site to see if your store is listed and one click it activates the earning and takes you to the store site.

November 17, 2021

Review of Medigo


Rated 5 out of 5 stars

Easy process

Medigo quickly responded to my questions and put me in touch with the doctors office so that I could speak to them directly. I was very happy with the doctor referral and like my results so far.

January 22, 2020
Unprompted review

Review of Dresslilly


Rated 1 out of 5 stars

Frustrating dealing with this company and their website

They sent me the wrong item back in December and i'm still trying to deal with it. They keep asking for more information and the last time i tried to respond the message will not go through. It tells me that the question has been deleted even though it still shows on my account. I tried to send another message through their support page and now it tells me the verify code is incorrect. I tried to resend multiple times to no avail.
Dresslilly if you are seeing this my Ticket number is T15113017076. i've been trying to answer your question but your site is not working!

January 25, 2016
Unprompted review