NI

Nigel

United Kingdom

Reviews

Review of Wilsons Blinds

Review of GreenThumb Lawn Treatment Service


Rated 5 out of 5 stars

Our garden law has been very well cared…

Our garden law has been very well cared for a number of years by GreenThumb. Don Gregory is the guy that normally gets the job done. He’s polite and we are always kept informed.
The price is reasonable.

October 24, 2025
Unprompted review

Reply from GreenThumb Lawn Treatment Service

Hello Nigel, We're happy to hear that our lawn care service has consistently met your expectations for many years. We appreciate your kind words regarding Dan's politeness and communication, and we're glad the price is reasonable. Thank you for your feedback, Rebecca.

Review of Euronet Worldwide


Rated 1 out of 5 stars

Watch out for the last screen choice recently added.

I have been using Euronet card machines in Spain for many years. I always choose for my own bank to charge me at their exchange rate rather than opting for euronets exorbitant rate. However, they have now added an extra page which asks AGAIN but in a different and confusing way. I unwittingly chose the wrong button. I chose charge my bank 454.66 GBP instead of charge my bank 454.95 EUR. This cost me £56 more at their rate than my bank would have charged. When using these machines always select the I want my banks conversion rate option and then beware of the new choice they have added to confuse you.

October 16, 2025
Unprompted review

Review of tastecard


Rated 1 out of 5 stars

Auto renewal

Auto renewal will be taken whether you like it or not. They will not refund your money even if you ask immediately after they have taken it from you.
Bad customer service!

October 3, 2025
Unprompted review

Reply from tastecard

If a customer asks us to cancel a membership we will take the action and the membership will close at the end of the current term it is is when you contact us.

Customers who don't want to enter the new term need to cancel via the app or contact our team before a payment is taken

Review of Marks Electrical


Rated 5 out of 5 stars

I would definitely recommend Marks…

I would definitely recommend Marks Electrical
I didn’t end up buying anything as I made a mistake when ordered and asked for a refund. They replied straight away (on a Sunday) and I received the refund without a fuss. The customer service is exceptional.

September 21, 2025
Unprompted review

Reply from Marks Electrical

We appreciate you recommending us! We're happy to hear that our team could provide exceptional customer service and promptly process your refund on a Sunday. Thank you for your positive feedback.

Review of Celebrity Cruises


Rated 2 out of 5 stars

Good and bad

I booked this cruise as a special holiday for my wife for her 60th.
It’s an amazing ship and facilities are great. However, the company itself are quite greedy, they offer packages for wifi, drinks and gratuities all of which have catches. I found myself watching the bill on a daily basis to make sure I wasn’t overcharged. I opted not to pre pay for the gratuity package as I felt I wanted to reward the staff individually for the service they provided. However, as I hadn’t pre paid for this package they automatically charged $23 per person per night as a service charge!! I did ask them to remove this charge which they did. I booked the holiday through a cashback website called Quidco who celebrity promised £161 cashback. I still have not received the cashback 12 months after spending £5,500. It seems they like to take your money but hate giving it back.
Once you book your cruise you will be bombarded with emails and texts saying it’s the last chance to get 35-45% off excursions etc. I received the same “book now it’s your last chance” emails for several months.

August 23, 2025
Unprompted review

Review of EDF


Rated 5 out of 5 stars

I can’t fault EDF customer service

I can’t fault EDF customer service. Recently Megan was really helpful and instantly solved the issue I had.
I have had so many problems with other providers who use inexperienced cheap labour to buffer themselves against having to listen to their customers.
Well done EDF and thank you Megan you’re a star.

September 6, 2025

Reply from EDF

Hello Nigel. We appreciate you taking the time to share your feedback. We're happy to hear that the representative was helpful and instantly resolved your issue. It's great to know you are pleased with our customer service. Thanks, Martin.

Review of Samuels Solicitors


Rated 5 out of 5 stars

Outstanding Service

Outstanding Service – Highly Recommended

I’ve dealt with numerous solicitors over the years, mainly from central London firms, but Jennie Applebee at Samuels Solicitors LLP has truly outperformed them all.

She successfully handled a complex dispute against a prominent London law firm, securing damages for negligent will writing. Her approach was exceptionally professional, clear, and efficient throughout. Unlike many others, she focused only on what was necessary—avoiding the typical barrage of chargeable emails and unnecessary communication that often drives up costs.

Jennie not only delivered results but also saved me a significant amount of money in the process. I’m extremely impressed with her expertise, integrity, and no-nonsense style. I would not hesitate to recommend her to anyone in need of high-quality legal representation.

July 8, 2025

Reply from Samuels Solicitors

Thank you very much for taking the time to leave this review. We are very grateful and we agree that Jennie is excellent!

Review of TShirt Studio


Rated 5 out of 5 stars

Easy to design and good value

This company has a really good selection of items and colours to choose from. The website is easy to use and products are easy to design your own personal items.
The quality is good and the prices are reasonable.
I would recommend.

February 11, 2025

Review of ScottishPower


Rated 1 out of 5 stars

Terrible customer service

Scottish Power had issued my bill using an estimated reading, even though I have a smart meter.
I rang to give them the actual reading. The lady could see her system was wrong but couldn’t correct it.
I spent 50 minutes getting nowhere.
How is this company getting away with such terrible customer service??

January 23, 2025
Unprompted review

Reply from ScottishPower

Hi Nigel,

Thank you for taking the time to leave us this review.

We do apologise for any shortfall in customer service you have received when contacting us regarding an estimated bill. We have located your account and can see that work is being completed on your account to have this resolved and we will be in touch on February 2nd to discuss everything with you. In the meantime, if you do require any further support, please don't hesitate to contact us. We do apologise for any inconvenience this has caused.

Kind regards,
Cassie

Review of ScottishPower


Rated 1 out of 5 stars

Customer service slow, unhelpful and inefficient

Scottish Power had issued my bill using an estimated reading, even though I have a smart meter.
I rang to give them the actual reading. The lady could see her system was wrong but couldn’t correct it.
I spent 50 minutes getting nowhere.
How is this company getting away with such terrible customer service??

January 23, 2025
Unprompted review

Review of ScottishPower


Rated 1 out of 5 stars

I have never experienced such bad…

I have never experienced such bad service in my life. The customer service team seemed to enjoy my frustration passing me from one unhelpful advisor to another. This happened after I asked to swap from a prepaid to a monthly meter a problem occurred in the Scottish Power system and as a result my meter was disabled, I had no gas. I spent three weeks trying to get my gas switched back on but got nowhere. Each advisor gave me different reasons for my meter not working. I have now changed suppliers.

December 20, 2024
Unprompted review

Review of Aluminium Trade Windows

Review of Try the Kit


Rated 5 out of 5 stars

Brilliant idea!

This is an excellent opportunity to try out numerous cameras to choose from all for free. I have used Try The Kit and it is an. excellent service. As a result I have known exactly which camera to purchase and in addition been offered 5% cashback on my purchase.

May 1, 2024

Reply from Try the Kit

Thank you for taking the time to write a review Nigel. Feedback like this is so lovely to read! We are thrilled to have been able to help you make your decision on your next equipment purchase.

All the very best,
Amy

Review of ShowFilmFirst


Rated 5 out of 5 stars

Brilliant performances

Thanks to ShowFilmFirst for tickets to Brilliant performances.
We loved every minute of every show and event we go to

April 17, 2024
Unprompted review

Reply from ShowFilmFirst

Thank you, Nigel, you are most welcome. Delighted you're enjoying your membership and look forward to seeing you again very soon.

Review of Culligan Harvey


Rated 5 out of 5 stars

Absolutely brilliant service

We have a 10 year old water softener that needed repairs. First I called a company that advertised they could fix Harvey’s softeners. But when they arrived tried to sell us a new one. Then I rang Harvey’s and they sent a guy called Sammy round. He was the most polite and helpful person. He fix it for us without any fuss.
I wish we had used Harvey’s right from the start.

February 28, 2024
Unprompted review

Review of London Waste Management

Review of Tory Burch


Rated 1 out of 5 stars

Very Bad service for an expensive brand

I ordered a Christmas gift on 15th Dec with a 2-3 working days delivery promised.
Still not dispatched so have missed Christmas. I was promised a call back from customer service but no one rang or emailed.
The same thing happened to me in February 2022 so missed Valentine’s Day as well. This is an expensive brand and should do a lot better. I’m am never ordering again from Tory Burch.
I see they have many of the same bad reviews but they don’t seem to care

December 24, 2023
Unprompted review

Review of Lights.co.uk


Rated 3 out of 5 stars

Delivery took a while

Good price and nice product but it was delivered from abroad and got delayed by customs.

October 16, 2023

Reply from Lights.co.uk

Dear Customer,

Thank you for sharing your feedback with us. We're pleased to hear that you found the price fair and liked the product.

We sincerely apologize for the delay caused by the customs process due to the delivery being dispatched from abroad. We understand how frustrating and inconvenient such delays can be, and we regret any inconvenience this may have caused.

Please accept our apologies for the inconvenience and thank you for your understanding in this matter. If there's anything else we can assist you with or if you have further concerns, please feel free to contact us at info@lights.co.uk.

Your feedback is important to us, and we aim to improve our services and delivery processes based on your experience.

Thank you for choosing Lights.co.uk.

Best regards,

Your Lights Team

Review of HelloFresh UK


Rated 5 out of 5 stars

Great variety of meals

It’s nice to have such a variety of different meals to choose from. Different meats as well as vegetarian options. No waste as you get exactly the quantities needed. Every meal is full of taste.

August 29, 2023