G Woodward

Had a huge over charge on one of my charging sessions and they confirmed it would be looked into. I haven’t been charged (c€300) which is a positive but my card and account has been suspended leaving me struggling in the South of France to find chargers! Several emails later and still no update on my account or the suspicious charging sessions. Emails ignored despite chasing several times. Horrible customer service! Avoid!!!!!

Very simple and excellent service from Ben who did my assessment. Very professional and a totally fair appraisal and value for the car.

Excellent service and support from the business. Jayne was superb when I messed up the payment process and delivery happened within a few days with a delivery driver who was extremely helpful. Brilliant service all round and will certainly be back for the rest of my kitchen equipment soon.

Paid for the full recycling and unpacking and set up, but had to push the delivery guys to fully unpack and even when they claimed it was done they left some plastic film on the top and side of the fridge. More care is needed, especially as the fridge is for my 85yr old mother.

Edit: as per the reply, received a very helpful and apologetic call about the delivery service and happy to accept the refund of fees. Given this I have rated the service as 5 stars. Somewhat unexpected but appreciated.

Bought some rather expensive wardrobes from Leekes. The order placed with the sales assistant was put through wrong and only came to light at the fitting stage. The deposit was paid on the day of order and the remainder taken from my card the day before delivery and actually without my authorisation. It took 3 month to get the final fittings for the wardrobe but even then it wasn't as ordered. The store at Melksham was useless and the customer service awful. Also I feel ill after eating at the restaurant. Avoid this place at all costs.