Sally Siddall

Easy to order and the communication was good. We had an issue with trying to get the delivery sorted. The delivery company kept changing their delivery commitment, so after 2 weeks of waiting we requested a refund. This was processed immediately. The delivery company is badly letting this companies orders down, they need to be changed immediately

Our visit to this garage was to fix a faulty sensor in an Evoque. The service was excellent, all sorted through the Land Rover warranty, they did everything for us and kept us informed throughout. Rosie is a credit to the dealership and very professional throughout

I always feel my credit card security is taken seriously with M & S. They are on the ball and always looking for ways to improve things. I love the way your euro transactions are processed quickly and a very favourable rate

Easy to order and kept informed of delivery

Easy to order, kept informed of progress and DPD delivered my new phone the next day. Love the 1 hour slot, makes it so much easier with deliveries

I ordered 2 Ruby handbags, Communication was good but Royal Mail managed to damage my label so the parcel was returned to Osprey. Upon contact with Osprey my order was resent and received in good condition. The handbags are beautiful and the customer service I received from Osprey was friendly and professional and all was resolved quickly with delivery

Delivery was on time, driver followed delivery instructions and parcel arrived in good condition

Easy to book my service and mot on our Range Rover Evoque with this garage. Met and everything was professionally handled on arrival. Kept informed on the day of the progress. Car was returned, all work completed and cleaned and valeted. Again professionally dealt with when collecting the car at the end of the day

Helpful and very professional Honda dealership. From the initial booking process for my service until collecting my car following the work, everything worked like clockwork. Adam was wonderful and his customer service is a credit to this garage

Ordering online was easy, communication on delivery was very good and delivery team were very courteous and helpful. Love my new patio set thanks

We were kept informed about the delivery, received a message and a phone call when he was 10 minutes away. Very polite and helpful delivery men and all was good

Easy to order, quick delivery in store and so was click and collect

The whole experience was excellent from start to finish. Booking the MOT and service was very easy. We were met by Carrie in the customer area, everything confirmed correctly including any updates that would be completed. The car was ready in the timings given and we could pick it up the following day as that suited us better. Picking the car up, we were met by Carrie again and the whole process including answering our questions was excellent. It is nice to have a contact who sees everything through from start to finish and remembers to small details

I had a query with my bills following the move from SSE to OVO. I emailed OVO and was very grateful for the phone call the following day to assure me my query was being looked into as a matter of priority. Warren gave me assurance he would call me the following week to let me know the outcome of the investigation with my query.
I felt like someone cared about my unexplained over-charge and taking the time to contact me was a re-assuring gesture - I want to update this review as I did Not receive a call the following week and now feel all OVO wanted was a good review on Trustpilot. 7th May - I have still not had a phone call

Good saving if its restaurants you want to go to. Easy to use, but a lot of Indian restaurants. There used to be more choice

Great choice of wallpapers at reasonable prices. Delivery was quick, taking current restrictions into consideration. They do samples, which we were glad we had ordered before ordering the rolls to make sure the colour was right. Thank you

Premier Inn you need to think about the future not just now. We know non flex rates are non refundable but you could be more flexible to ensure future business. Why don't you offer people credit vouchers they can use against future bookings. You will have empty rooms now but could ensure you don't have in the future as a gesture of goodwill like other companies are being flexible. Think about how you are doing your business, Travelodge will be laughing at you. We always stay PI but like others will definitely reconsider this option.

Easy to order as always, trackable and quick delivery

Quick and easy to book, better rates than competitors