Delphiris

United Kingdom

Reviews

Review of Marro


Rated 5 out of 5 stars

We loved being a taster maker.

We loved being a taster maker.
Three cats, each a total different experience, interesting to observe.
One can't be fooled, (Simba) always the bowl on the right side first, no matter the contents.
The other ( Momo) wolfed everything down super fast to then try stealing from Cat number three. (Samiah) who also liked both receipes equally.

Thank you for your trial. I wish I could hear about the results of the difference in receipe and which ones will be on offer.

August 18, 2026
Unprompted review

Review of Degusta Box


Rated 2 out of 5 stars

I was dissapointed with my first…

I was dissapointed with my first degusta box. Items are not worth that money spent at all, considering I ticked that I am vegetarian and having received pork pops. I also got two tiny packages of sweets twice. Not sure I'll carry on, have postphoned next box for several months to make up my mind.

August 21, 2026
Unprompted review

Review of TrueStart Coffee


Rated 5 out of 5 stars

"Red" coffee is perfect as well as the Iced

It is time to give feedback after having tried various truestart coffee:
The "red" is perfect, proper coffee taste with no unpleasant tastes. I preferred the red to all the others. Quite an investment compared to Pact coffee who roasts on demand. But as an occasional treat I shall order more.
Instant? I shall only continue with the decaf for a quick cuppa in the evening. I tried green and yellow but it tastes no different then othe instant coffees, which for me is no coffee at all.
The iced coffee is absolute fabulous for a quick fix with my oat milk when I don't have cold coffee self brewed at the ready.
I shall order more too.
I still have to try the water filtered coffees though

July 23, 2026
Unprompted review

Review of Peeko


Rated 5 out of 5 stars

Superfast service

Superfast service. Ordered by 11pm, arrived next day afternoon. Well impressed again. Since Peeko took over the delivery cost is much more reasonable and I'm happy to have spotted a few bargains again

June 13, 2026
Unprompted review

Reply from Peeko

Hi Delphiris,

Thank you for your continued support. We’re delighted to hear you enjoyed another superfast delivery experience and have spotted some more bargains since moving to Peeko.

We appreciate your loyalty.

Thanks,
Dominic - Peeko Customer Support

Review of Marro


Rated 5 out of 5 stars

Once again I can't praise Marro enough.

Once again I can't praise Marro enough.
Besides excellent food source ( I left reviews before) Well organised and thought through packaging I can't fault them.
The communication is outstanding. Especially when just over two weeks ago one of my felines passed away I was overwhelmed having received their condolences. Throughout steady email contact over the last two years since I joined my boy was known amongst the staff. I felt less alone throughout this heartbreaking journey.

June 10, 2026
Unprompted review

Review of Peeko


Rated 3 out of 5 stars

Since take over I have good email…

Since take over I have good email contact which is very helpful. Hard to have yo pay so much for free delivery though, buying more then intended

May 8, 2026
Unprompted review

Reply from Peeko

Hi Delphiris,
Thank you for your feedback and continued support. We’re really pleased to hear you’ve found the email support helpful since the transition to Peeko.
We also appreciate your comments regarding the free delivery threshold and understand the feedback around this. Customer feedback like yours is always valuable and helps us review our offers and service moving forward.
Thank you,
— Dominic, Peeko Customer Support

Review of Marro


Rated 5 out of 5 stars

All my felines love MARRO

All my felines love MARRO, but it is more sparse for them during the summer, (I need some ice cream space) unless someone will donate an extra Marro freezer for Simba & co.
I feed alongside dry food otherwise I would have to starve.
If you know how to communicate to Fin the robot properly, you'll get through to the human Marro team too.
Once that happens, the team is always super accommodating and helpful.
To rate a team member one will see their photo too, which is a nice touch.
I have been with Marro now for - I think - two years, after "Katkin" changed their receipe and it was aweful.
I hope Marro keeps it as is!!!
The new flavours go down extremely well too. Only turkey mine don't seem to like any longer.
It is a bit tough for my vegetarian stomach to have to deal with, heating the pouches with hot water ( not in microwave as sooo bad) and serve.
But a servant I'll remain.

Reading lots of the 1/2 star comments it seems some people don't understand what needs to be done to not repeat orders if unsatisfactory. Nor how to serve the very fatty beef in a better way (I can't stand that one either, but learnt to let it warm up in hot water longer for the fat to melt, no problem then and using a knife to make smaller portions) Maybe those aspects could be addressed in marketing as well as highlight more prominently that freezer space is needed.

March 12, 2026
Unprompted review

Review of tankcoffee.com


Rated 5 out of 5 stars

Valentine's limited edition coffee

Superb as every single coffee I tried so far (10 in total as taster boxes) I just couldn't resist to gift myself plus a friend this limited edition. Yes, arrived just in time and I already indulge in on Friday 13th.
Full of promised flavour.
This company I can whole heartely fully recommend.
So unasuming, no fuss I look forward to continue getting other flavours to try.
I just wish I would have gotten different tasters when ordering 3 taster pack of four each, after my initial two orders.

February 13, 2026
Unprompted review

Review of tankcoffee.com


Rated 5 out of 5 stars

Every single taster coffee was a…

Every single taster coffee was a delight to drink. Rich, full of flavour, no acidity.
I have tried various companies before but... the very fact Tank gives just 80g as tasters to try
for the same price as other companies subscriptions you will in fact get 320g as they come in packs of four, rather then 250g.
The waterfall project was the bees knees!

January 31, 2026
Unprompted review

Review of tankcoffee.com


Rated 3 out of 5 stars

Superb coffee, lacking easy communication

I can't fathom that there has not been a single review on trust pilot for a company being active over a decade. I guess someone has to start.
I only have seen approximate 3-6 reviews of various coffees on the actual website.
Regardless, I decided to give their coffee a chance.
I appreciate the idea of being able to purchase 4×80gr sachets, enough to have several goes in trying out various flavours.
I absolutely loved the special edition of the waterfall project and I hope by the time I tried all eight varieties (yes I did order the tasters twice) it will still be available with the limited days of discount offered.
I have also tried the AA Kenya, superb too and the Decaf.
Very excited to try and compare the rest.
The reason I gave 3 stars is for lack of email communication as well as calling. ("Someone will call you back", but that never happened)
I did not give up as I really appreciate where the coffee is sourced and the companies comitment to the sellers.
So I tried Facebook as a last resort, which I generally avoid using.
Promptly I was heard and courteously dealt with. Thank you.
And needless to say, my cats have a ball to sleep on the delivery boxes. I created and shared two videos as well, having tagged the company on YouTube.
Thanks for reading.

January 28, 2026
Unprompted review

Review of Pact Coffee


Rated 4 out of 5 stars

Advent calender coffee tasting:

Advent calender coffee tasting:

Here a rather lengthy feedback, of course as it was 25 days.
In a nutshell, winner up by far was ‘Farenza Reis’ – I had not bought before due being so much more expensive, but what a special treat it was indeed. 10 stars if I could have done so.
The calendar was my X-mas gift to myself and my friend, so we could indulge in comparing our daily treats – or sometimes share the disaster. In general it was a great joy to first smell the beans, already getting an idea what the coffee might taste like, then smell the ground coffee and finally very slowly (Hard for me as I have an asbestos mouth and need to drink coffee hot) trying to first detect the nuiancing flavours and tastes. I miserably failed most of the time but certainly spotted the chocolate enhanced ones a long way off.
Some coffees tasted the best while hot. I always left a bit to get cold, therefore I tasted some coffees were really nice cold too while others found the sink.
My friend is such a great coffee connoisseur to share coffees with he made a point looking at the beans first (we both only looked after tasting it what coffee it might be though) to see how to precede with grinding and temperature to brew. This is far too much for me, I just made sure I just measured the beans the same every time (less then was in the package).
We both mostly had the same experience - for liking darker coffees.
I was surprised that one of the light ones actually hit my palette with joy.
Some were almost less then one star and I am glad this was a good way to taste different coffees before buying a bag.
I certainly would like to buy some of them again to add to the list of my so far favourites I have tried in 250g or even 1kg bags.

Exceeding five stars along came ‘Recanto’
then
Santa Rosa
Sitio Serra
El Tolu

I won't mention the 0 star or a few 1 stars.

Terras Atlas was great, I had bought before already.
This concludes the indulgence, now I have to return to ‘normal’ coffee for months on end as the calendar robbed me off my savings, but it was the indulgent sharing pleasure that stays in memory!
Thank you.



Day 1
Smell on opening: not like (fresh) coffee at all.
Smell after grinding: sightly improved.
Taste: mediocre "2" - can't detect the so called flavours.

Day 2
Taste: Pleasant 4-5 (Terra Atlas, bought before)

Day 3 (Recanto)
SO: 4
SA: 4
Taste: wao! Perfect, alongside Bourbon

Day 4 (Colombia)
SO: 5 like marzipan
SA: 4
Taste: very pleasant, 5

And so it continued.
Great fun!
But next time I rather buy a kg of the highlight and enjoy the plentiful Fazenta Reis

December 25, 2025
Unprompted review

Reply from Pact Coffee

Hi Delphiris,

Thank you for the review!

We really appreciate the feedback on your calendar coffees here - it seems the dark roasts definitely won and we hope you can enjoy the 1kg of Fazenda Reis when ordered - don't forget to rate these coffees on your account too!

Thanks again and happy brewing!

Review of Pact Coffee


Rated 5 out of 5 stars

Customer service

Can't fault the company for their service. Excellent replies in offering satisfactory solutions when received coffee tastes less then adequate.
I meanwhile learnt, although the idea of receiving and drinking coffee as soon as it's roasted (unlike supermarket coffee that could be months old) some beans need to release their oxygen for a while before they taste better.
Having said that, some coffee taste and smell marvelous on arrival, such daily treats.
The advent calender way over my budget limit,
(But I bought it anyway as a gourmet Xmas present to myself) yet a good idea to try out different tastes without needing a whole bag.
Thank you all.

December 2, 2025
Unprompted review

Reply from Pact Coffee

Hi Delphiris

Thank you so much for taking the time to share this thoughtful review! We’re delighted to hear that you’ve been happy with our service and that our team has been able to offer helpful solutions whenever something hasn’t quite hit the mark.

Thank you for treating yourself to the Advent Calendar, we know it’s a bit of an indulgence, so it means a lot that you chose it as your own gourmet Christmas gift. We hope the daily tasting experience brings plenty of joy and delicious surprises.

We truly appreciate your support. Thank you again from all of us!

The Pact Coffee Team

Review of Marro


Rated 5 out of 5 stars

Nutritional pawfect quality food

I, well, my 4 felines, love Marro.
Especially one of them eats like lightening - the fish and chicken. Beef is good too, no fan of turkey.
As expensive to feed four cats on this super nutricious food I do supplement with good quality dry food in the morning being added. For the evening meal I feed something else to keep costs at bay.
I really appreciate the good quality, yet sometimes I'm concerned when electricity fails and my freezer is full up with Marro.

I personally would prefer, not to have to communicate with Fin the robot, although I understand more and more company's di so as being very busy.

November 4, 2025
Unprompted review

Review of Pact Coffee


Rated 3 out of 5 stars

Six weeks "maturing" turned a vile…

Six weeks "maturing" turned a vile smelling and tasting "La Energia" into quite a palpable experience.
The reason I buy and love Pact coffee is that I can make a divine brew two days after it has been roasted, unlike supermarket coffees which are often a year old.
Obviously this La Energia as been taken to its limits did not work that way.
I suggest maybe make a "maturing" time known in the discription.

October 7, 2025
Unprompted review

Reply from Pact Coffee

Hi there,

We appreciate you sharing your experience with La Energia.

Thank you so much for your suggestions.

The Pact Coffee Team

Review of Pact Coffee


Rated 5 out of 5 stars

Perfect "Sitio De JAJA"after disappointed "La…

After rececent disappointed with "La energia" I indulged into the new flavour of "Sitio De Jaja". Yes!!! The delicious coffee scent of newly roasted when first opening the bag this morning...perfect taste of full flavour, no acidity. Perfect again, just like the House expresso and Bourbon was.
Excellent customer service after my recent unsatisfactory coffee experience.
As promised I received a complimentary different coffee of my choice to make up for the one that was plain terrible.
So far I always liked the dark roasts and the new
"Sitio De Jaja" hit my pallet in the right spot.

September 12, 2025
Unprompted review

Reply from Pact Coffee

Hi there,

We're happy to hear that you enjoyed the Sitio De Jaja!

We appreciate your positive feedback regarding the customer service you received.

It's great to know the darker roast hit the spot for you.

Thanks for sharing!

The Pact Coffee Team

Review of Pact Coffee


Rated 1 out of 5 stars

Regards "La Energia Filter" and expresso

Regards "La Energia Filter"
I thought I treat myself to buy this extra expensive edition. Never smelled a coffee that "vile" the only way to describe it upon opening the pouch. It did not smell of coffee at all, neither after it was ground. Accordingly it tasted terrible too.
Slight improvement with full fat milk (usually I don't like it, prefer semi skimmed).
I experimented with both versions, filter and expresso, also interexchanged both as filter and or mocca pot brew.....
However...
Leaving beans for a week after arrival, taste improved, smell still not like coffee but a hint of something....
I'll look forward to my next order of Bourbon coffee which I absolutely love.
UPDATE.
The review was for above mentioned coffee experience, therefore I can't give a better star, but will give a new review for excellent service rectifying the disappointment. It was very much appreciated and well received. Thank you.

September 3, 2025
Unprompted review

Reply from Pact Coffee

Hi there,

Thank you for taking the time to share your honest feedback on La Energía. We're really sorry to hear that this coffee didn’t meet your expectations, especially after you’d treated yourself to one of our limited editions. Every Pact coffee goes through extensive quality checks and is freshly roasted to order, so it’s disappointing to hear you didnt enjoy this one.

As part of our Pact Promise, we want every bag you receive to taste just as great as the last one. If it doesn’t, we’ll always make it right.

We really appreciate your notes on experimenting with different brew methods and noticing how the flavour changed with time and milk. That kind of feedback helps us in the future and also lets us share more brewing tips with customers who might be trying the same coffee.

It’s great to hear that you’re looking forward to your upcoming order of Bourbon. In the meantime, we’d love to put things right for this order of La Energía Filter, so please do reach out to our team directly if you haven’t already, we’ll make sure you’re looked after.

Thanks again for being part of Pact.

Kristy
Customer Service Manager

Review of DPD UK

Review of neat.


Rated 2 out of 5 stars

Sadly I don't like the smell

Sadly I don't like the smell, to me it smells very artificial - the cleaning sprays.
The actual bottles are fabulous!

August 13, 2023

Reply from neat.

Hi Delphiris.

We are sorry to hear that and appreciat your feedback. Thanks for your review! 💚

Review of Harringtons

Review of Harringtons