Harringtons Reviews 

15,756
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 3,502 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting its positive impact on their pets' health, including improved skin, coat, and digestion. Many people appreciate the efficient delivery service, often receiving orders quickly and on time, with easy subscription management. However, some customers also noted issues with delivery, such as damaged packages upon arrival or items being left in unsuitable locations without prior notification. A few others found the rewards program difficult to use, experienced price changes with subscriptions, or considered the online ordering system complicated.

What people talk about most

Product

Reviewers mention positive feedback about product, with many consumers praising the great choice and quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its promptness and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and the... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the high quality of the food... See more

Service

Reviewers highlight positive aspects of service, consistently describing it as excellent, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Switching to Harringtons a few months ago was the best thing I've done for my cat George. His skin and coat continue to look improved and he never gets bored of his fish variety flavours. I've delayed... See more

Company replied

Rated 5 out of 5 stars

I regularly need to adjust the timing of my subscription - it's very easy to do and means the delivery arrives right when I need it.i have 2 cats, one of whom can be a picky eater. However they both l... See more

Company replied

Rated 5 out of 5 stars

I've been buying direct from Harringtons for a long time. The dog food is of a high quality, and a good price. My GSD has been on prescription food that he couldn't tolerate , and several other highly... See more

Company replied

Rated 5 out of 5 stars

Excellent speedy service. Wet food defiantly suits both my dog both will be 15 years old in Dec. Both have been on Hartingtons for 8 years, only complaint is wet carton contents needs to be much c... See more

Company replied


Company details

  1. Pet Store
  2. Feed Manufacturer
  3. Animal Feed Store
  4. Food Manufacturer
  5. Pet Supply Store

About Harringtons

Written by the company

At Harringtons, we believe in natural for all, whatever their shape or size! We love pets and want the best food that is delicious, nutritious and means we get to enjoy our time with them more.

Explore our range:

Harringtons Pet Food Reviews

Written by the company

All natural ingredients - no artificial colours or flavours
Food that’s full of tasty natural goodness. Food that’s packed with vitamins and minerals. Food that’s healthy, balanced and tasty. Locally sourced and free from artificial nasties. Nourishing food that’s made by us in our own factories. Natural food for all pets. That’s Harringtons.
Proudly made by ourselves, here in the UK
We've been manufacturing since Great-Grandfather Harrington started milling in 1923. Today, we're one of the UK's largest pet food manufacturers.
Protecting our natural world
In November 2020 we became the first major pet food manufacturer to be certified Carbon Negative. Making a positive impact on the environment has always been a part of our DNA and we are pioneers in this space - from launching Harringtons in compostable bags to making our own energy from our CHP plant.

Subscribe to Save

Save 15% off every order with a Harringtons pet food subscription

Save 15% off every order with a Harringtons pet food subscription
A Harringtons pet food subscription gives you one less thing to worry about. It’s the easiest way to get natural, nutritious pet food delivered directly to your doorstep, wherever you are. Best of all, you’ll enjoy an exclusive 15% discount on all of your favourite Harringtons products, and free delivery when you spend £30 or more.

(*additional delivery charge may apply for some 'harder to reach destinations', see website for details).

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.7

All reviews

(15,756)

3,506 reviews in the last 12 months

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Rated 3 out of 5 stars

The delivery was messed up

The delivery was messed up this time which I didn’t appreciate.
I got notified it was on route. Then told it was refused delivery.
Customer service were pretty unhelpful saying ‘let’s hope it turns up tomorrow’
I did get it… so all is well.
I just need to understand not to trust couriers.

July 14, 2026
Rated 5 out of 5 stars

Puppy to Adult Food

My puppy has been on Harrington’s puppy food and loving it so it was a natural progression that I would keep her on Harrington’s when she turned a year and so far she is enjoying the adult food.
I buy it on subscription which makes the ordering process so simple for me but it is so easy to change the delivery date if I need to.
Shih Tzu’s can be very fussy when it comes to food so I know I’m very lucky that Willow loves Harrington’s but maybe that’s something to do with Harrington’s

July 14, 2026
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Reply from Harringtons

Thank you for taking the time to share your experience. We're delighted to hear that Willow enjoyed her puppy food and has continued to enjoy our adult range after turning one.

It's also wonderful to know that our subscription service is making life easier for you and that you're finding it simple to manage your deliveries when needed. We understand that some dogs can be particular about their food, so we're thrilled that Willow has been happy with Harringtons throughout her journey.

Thank you for choosing Harringtons and for your continued support.

Thanks again, 
Chris 
The Harringtons Team

Rated 5 out of 5 stars

Dog loves it

I've a cocker spaniel and he is thriving on Harringtons. I get the mixed 400g 16 pack of wet food and dry. His coat is great, weight great and eats well.

July 19, 2026
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Reply from Harringtons

Thank you for taking the time to share your experience. We're delighted to hear that your cocker spaniel is doing so well and that you're happy with your overall experience with Harringtons. It's wonderful to know you've found a feeding routine that works for him and that he's thriving.

We really appreciate your support and feedback.

Warm regards, 
Chris
The Harringtons Team

Rated 5 out of 5 stars

Good dog food

Dog food appears good quality which my dogs are eating and enjoy- ordering process was easy and delivery was fast

July 14, 2026
Harringtons logo

Reply from Harringtons

We're so happy to hear that your dogs are enjoying the food and that you found the ordering process straightforward. It's also great to know that your order arrived quickly and that you were pleased with the delivery service.

We really appreciate your support and thank you for choosing Harringtons.

Best wishes,
Chris
The Harringtons Team

Rated 5 out of 5 stars

Hassle free

Easy to contact
Great responce from staff
Quick turn around
Fast delivery

July 14, 2026
Harringtons logo

Reply from Harringtons

Thank you for taking the time to leave such positive feedback. We're delighted to hear that you found us easy to contact and that our team provided a great response. It's also wonderful to know that you were pleased with the quick turnaround and fast delivery.

We really appreciate your support and are grateful that you chose Harringtons.

Kind regards, 
Chris 
The Harringtons Team

Rated 4 out of 5 stars

Easy to order

Easy to order, with competitive pricing. Packaging was crushed with boxes broken on delivery.

July 13, 2026
Harringtons logo

Reply from Harringtons

Thank you for taking the time to share your feedback. We're pleased to hear that you found our ordering process easy to use and that you feel our pricing is competitive.

We're sorry to hear that the packaging arrived damaged, with the boxes crushed during delivery. This is not the experience we want for our customers. If you would like any further support regarding this, please contact our Customer Care team via our https://customercare.harringtonspetfood.com/hc/en-gb.

Thank you for bringing this to our attention, and for choosing Harringtons.

Best wishes, 
Chris 
The Harringtons Team

Rated 5 out of 5 stars

Very happy with the training treats

Very happy with the treats we have from Harrington's there a healthy option and always have a good long shelf life plus our doggy loves them

July 16, 2026
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Reply from Harringtons

We're delighted to hear that you're so pleased with the treats and that they've been a great choice for your dog. It's wonderful to know they arrive with a good shelf life and, most importantly, that your dog enjoys them so much.

Thank you for sharing your lovely feedback, we really appreciate your support and thank you for choosing Harringtons.

Thanks again, 
Chris 
The Harringtons Team

Rated 4 out of 5 stars

The delivery is great and the price.

The delivery is great and the price.
My dog loves the food.
But quality control is not so on point due to us having a couple of single dog food packets that are not sealed properly so they have had to been thrown out due to not being sealed and fresh.

July 7, 2026
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Reply from Harringtons

Thank you for sharing your feedback. We're delighted to hear that you're pleased with the delivery, value for money, and that your dog loves the food.

We're sorry to learn that some of the pouches were not sealed properly. This is certainly not the experience we want for our customers. If you haven't already done so, please contact our Customer Care team, who will be happy to look into this for you: https://customercare.harringtonspetfood.com/hc/en-gb.

Warm regards, 
Chris 
The Harringtons Team

Rated 5 out of 5 stars

Always great delivery service and…

Always great delivery service and subscription just takes it off your mind

July 9, 2026
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Reply from Harringtons

Thank you for your wonderful feedback. We're delighted to hear that you're consistently pleased with our delivery service and that the subscription helps make things a little easier by taking the hassle out of remembering to reorder.

We really appreciate your support and are pleased that the service is working so well for you.

Warm regards, 
Chris 
The Harringtons Team

Rated 5 out of 5 stars

My cat loves it

July 13, 2026
Harringtons logo

Reply from Harringtons

Thank you for taking the time to leave a review. We're so pleased to hear that your cat is enjoying it, and we really appreciate your support.

Kind regards, 
Chris 
The Harringtons Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Ordering simple and quick.

July 19, 2026
Harringtons logo

Reply from Harringtons

Thank you for taking the time to share your feedback. We're delighted to hear that you found the ordering process simple and quick, and that your delivery arrived promptly.

Kind regards, 
Andrew 
The Harringtons Team

Rated 5 out of 5 stars

My order this time was great,had a few…

My order this time was great,had a few deliveries in the past that some of the items were damaged but i've let you know and the items were replaced promptly.
All in all a very good company to supply my dog food. Thank you.

July 13, 2026
Harringtons logo

Reply from Harringtons

Thanks so much for taking the time to share this feedback — we’re really pleased to hear your latest order arrived in great condition, and we appreciate your understanding about the past deliveries where items were damaged. It’s good to know our team was able to get replacements out to you promptly.


We’re grateful to have you with us, and we’ll keep working hard to provide a reliable service for your dog’s food.


Best wishes


Andrew


The Harringtons Team

Rated 5 out of 5 stars

The lady I spoke to was very helpful…

The lady I spoke to was very helpful and made my decision very easy

July 13, 2026
Harringtons logo

Reply from Harringtons

Thank you for letting us know — we’re really pleased to hear the team member you spoke with was so helpful and made your decision easy.


If you ever need anything else, our Customer Care team is always happy to help via https://customercare.harringtonspetfood.com/.


Kind regards


Andrew


The Harringtons Team

Rated 5 out of 5 stars

My 2 French bull dogs love Harrigtons…

My 2 French bull dogs love Harrigtons dog food

July 13, 2026
Harringtons logo

Reply from Harringtons

Thank you so much — we’re delighted to hear your two French Bulldogs love Harringtons dog food.


We really appreciate you choosing us, and if you ever need any help with an order or delivery, you can reach our Customer Care team here: https://customercare.harringtonspetfood.com/.


Warm regards


Andrew


The Harringtons Team

Rated 5 out of 5 stars

Reliable subscription service

Reliable subscription service, easy to make changes. Prompt reliable delivery

July 13, 2026
Harringtons logo

Reply from Harringtons

Thank you for your lovely feedback — we’re really pleased to hear you’ve found our subscription service reliable, that it’s easy to make changes, and that deliveries have been prompt and dependable.


Thanks again


Andrew


The Harringtons Team

Rated 5 out of 5 stars

My dog always loves this food and no…

My dog always loves this food and no upset tummy just empty bowl

July 18, 2026
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Reply from Harringtons

Thank you for sharing this — we’re so pleased to hear your dog loves the food, and that it suits them so well with no upset tummy (just an empty bowl!).


If you ever need any help with an order, delivery, or your subscription, our Customer Care team can help at https://customercare.harringtonspetfood.com/.


Best wishes


Andrew


The Harringtons Team

Rated 5 out of 5 stars

Amazing service!

Chip loves this food!

July 13, 2026
Harringtons logo

Reply from Harringtons

Thank you for your review — we’re delighted to hear Chip loves this food!


Kind regards


Andrew


The Harringtons Team

Rated 5 out of 5 stars

I thought i would try Harringtons…

I thought i would try Harringtons website. I normally purchase the orginal bag at a supermarket. Decided to try the superfood range.
Both my dogs, love it.
Having no upset tummies.
Both enjoy the dry food.
I was amazed how quickly from placing my order to how fast it was delivered... The packaging was undamage, i have, had deliveries from other places and the boxes had been damaged because of the weight.
I have now taken a subscription out, but i am able to change the delivery as and when i need to.
I highly recommend Harringtons.
Acceptional service.

July 22, 2026
Harringtons logo

Reply from Harringtons

Thank you so much for your fantastic feedback, and for trying our website — we’re delighted you decided to give our Superfood range a go and that both your dogs are loving it with no upset tummies.


It’s also great to hear your order arrived so quickly and in perfect condition, and that you’re finding our subscription service flexible and easy to adjust when you need to.


We really appreciate your recommendation.


Warm regards


Andrew


The Harringtons Team

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