DM

Denise Moon

United Kingdom

Reviews

Review of Nothora

Review of The Fine Bedding Company


Rated 5 out of 5 stars

Beautiful bedding

Just purchased a coverless duvet from this Company and am absolutely thrilled with the product. The colour & quality are amazing and I am already looking at purchasing more.

September 5, 2025
Unprompted review

Review of Jonesboot


Rated 1 out of 5 stars

Fake pictures, selling disgusting plastic shoes …

I purchased a pair of ladies leather fishermen sandals. On arrival, I noticed they looked nothing like the picture and description, they were plastic with white plastic soles. I contacted the company to advise of my dissatisfaction, I requested a refund. They offered me firstly 10% refund, followed by an improvement of 20% refund. If I wanted to return the sandals, it would be at my expense and they wanted it sent registered post.
Avoid this company Jones Boot and there shoddy goods, total rip off and disgusting plastic footwear! Please be aware this company is in China and is not associated with the UK company Jones Bootmaker.

August 25, 2025
Unprompted review

Review of Dermatica


Rated 5 out of 5 stars

Superb products, strongly recommended

When I first started with Dermatica treatments I was truly sceptical but I have been utterly delighted with the results. When I first started, I had sallow dull facial skin with brown age spots, I have been using the products for three months and wow, have I seen a difference, the age spots are all but a light blemish on my face and my skin actually glows and looks so healthy. I can honesty say these products are definitely a game changer for me.
Also, the quick and efficient timely delivery of the products are a great part of the service, together with the reasonably price, I one hundred per cent recommend Dermatica.

May 16, 2025

Reply from Dermatica

We're happy to hear that you're delighted with the results you've seen from your Dermatica treatments. It's great to know that our products have made such a positive difference to your skin's appearance. We appreciate your kind words about our efficient delivery service and reasonable prices. Thank you for recommending Dermatica!


Take care
The Team at Dermatica

Review of JustAnswer.co.uk


Rated 4 out of 5 stars

Great experience with Just Answer team

Great experience with Just Answer team who were able to assist with a refund from TFL. Due to my not reading the small print a further charge of £35 was pending on my bank account, however after I cancelled my subscription and contacted JA by email this was soon rectified and the charge withdrawn. Happy with using JA but have learnt a lesson about reading the small print!

July 27, 2025

Review of Lakeland Leather

Review of Victorian Plumbing


Rated 5 out of 5 stars

Following my review a customer service…

Following my review a customer service person, Lindsey Dugdale responded. Due the long delay in receiving my item from Victoria Plumbing they have given me a 5% discount on my original price. Happy with this response and discount.

January 13, 2025
Unprompted review

Reply from Victorian Plumbing

Hello Denise,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by Lindsey Dugdale.

We really do appreciate your feedback, so thank you for taking the time to do this for us.

Liam @VP

Review of Victorian Plumbing


Rated 3 out of 5 stars

New Tap received

I ordered my new tap on 17/12 and it has finally been delivered today 11th January, it would appear the tap was out of stock when I ordered. Following several emails from various staff of Victoria plumbing I finally received confirmation and a phone call from, Imogen Nester to confirm the tap was on its way. One happy customer, despite the delays.

January 11, 2025
Unprompted review

Reply from Victorian Plumbing

Hello Denise,

Thank you for your recent Trustpilot review.

I am really glad to hear that you are pleased with the service provided by Imogen Nester.

We really do appreciate your feedback, so thank you for taking the time to do this for us.

If you require any further assistance, please do not hesitate to contact myself or our live chat team.

Lindsey @VP

Review of EMaC Ltd


Rated 5 out of 5 stars

Great service from EMAC

After contacting EMAC the member of staff, I believe was Jason, listened to my request and made the cancellation of my policy very easy, I explained this was because I had sold my car. He advised the amount of refund I will be receiving and confirmed the policy was cancelled. He was knowledgeable and polite at all times and I was extremely happy with his customer service.

December 24, 2024
Unprompted review

Reply from EMaC Ltd

Good Morning Denise,

Many thanks for your great review.

We are delighted you are happy with the service we have provided you with.

If we can help you with anything else in the future, please do not hesitate to contact us.

Kind Regards,

The EMaC Team

Review of KES Lighting & Home


Rated 5 out of 5 stars

Fantastic experience with KES lighting

Fantastic experience using this company, from online ordering to the fast delivery I cannot fault the customer service. My lights for my hallway are absolutely beautiful and give off an air of elegance. I am extremely happy with my purchase and price paid. I have no hesitation in recommending KES Lighting.

December 9, 2024
Unprompted review

Review of Policy Expert


Rated 5 out of 5 stars

Excellent saving for my Building & Contents Policy Expert

After receiving my renewal for my buildings & contents insurance from a different provider, which had increased by over £100.00, I sort quotes from Go-compare and found Policy Expert. After completing the easy online application and reading through the policy T&C’s I proceeded with the Policy Expert Gold policy, still saving myself over £100 to my initial renewal quote.

December 11, 2024

Review of Neville Johnson


Rated 5 out of 5 stars

Staircase with the “Wow” factor

We have just had our staircase refurbished by Neville Johnson and we are thrilled with the result. We opted for glass spindles with dusted oak wood. The effect in our hallway has transformed the area to an elegant beautiful showcase.
From the first visit of Rob, the staircase designer to the final installation by the engineer Jason, we could not have wished for better customer service. The staircase has such a “Wow” factor and we are absolutely delighted.

November 19, 2024
Unprompted review

Reply from Neville Johnson

Hi Denise, thank you for your lovely review regarding your Neville Johnson staircase design. We appreciate you taking the time to share your experience. We hope you continue to enjoy the space for many more years to come.

Kindest regards,
Jess.

Review of P&O Cruises


Rated 4 out of 5 stars

Transatlantic crossing on the Arvia

We thoroughly enjoyed our transatlantic crossing, enjoying the experience, together with visiting the Caribbean islands for three weeks. The crew, staff & ship were wonderful, however the chaos at Antigua airport where we were delayed for over three hours did not make for a happy ending to our holiday.

October 25, 2024
Unprompted review

Reply from P&O Cruises

Hi Denise, I appreciate your kind words about your transatlantic crossing and the Caribbean islands. I am delighted to hear you enjoyed the crew, staff, and ship. I understand that delays at airports can be frustrating. P&O Cruises strive to provide a seamless travel experience however, some factors our beyond our control. I hope this didn't impact your overall experience and you will join us again in the future. Best wishes, Lucie - P&O Cruises Social Media Team

Review of Yodel by InPost


Rated 5 out of 5 stars

Good service from Yodel

After placing my order I was advised of the delivery by email. Parcel delivered by Yodel courier who was polite & friendly. Good service from start to finish.

October 10, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Yodel by InPost


Rated 5 out of 5 stars

Great service

Great service from Yodel today, polite & courteous female delivery driver.

June 1, 2024

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of Purplebricks


Rated 5 out of 5 stars

Good service from Purplebricks …

Good service from PB which has resulted in the sale of our property. The photography and video definitely showed off the property at its best. The agent, Karen McCormack showing prospective buyers around kept me informed at all times. Now SSTC, so happy!

April 20, 2024

Reply from Purplebricks

Hi Denise, thanks for taking a moment to share your kind words about the experience you've had - we're thrilled to have been able to sell your property. We're also delighted to see that the service provided by your agent has been of a high standard. Thanks again and all the best!

Review of P&O Cruises


Rated 4 out of 5 stars

Cruising with P&O Arvia

We had a fantastic time on the P&O Arvia, visiting the Caribbean islands. The ship,crew & staff are amazing and made our experience memorable.

March 1, 2024
Unprompted review

Reply from P&O Cruises

Hi Denise, thank you for taking the time to leave your review and feedback. Sounds like you had a lovely time cruising around the beautiful Caribbean on Arvia and it will be a pleasure if we could welcome you back on board with us next year 💙
Best wishes, Daisy - P&O Cruises Social Media Team

Review of Yodel by InPost


Rated 5 out of 5 stars

Great service

All good, kept updated from ordering to delivery. Prompt efficient service.

December 28, 2023

Reply from Yodel by InPost

We’re delighted that you are happy with your Yodel experience. Thanks so much for taking the time to share your feedback.

Review of P&O Cruises


Rated 5 out of 5 stars

F anytime on the Iona

Just had a trip on the P&O Iona around the Canary Islands & Portugal. What can I say, we had an amazing time, the ship, crew, food and entertainment were absolutely fantastic.

October 7, 2023
Unprompted review

Reply from P&O Cruises

Hi Denise, thank you so much for your 5 star review 😍 Sounds like you had a great time cruising around the Canary Islands and Portugal on the beautiful Iona and we are delighted that you had an amazing time on board. Hurry back soon Denise!
Best wishes, P&O Cruises Social Media Team

Review of Cruise118