PATRICK

My band started to fall apart within 2 months. Contacted customer support who at 1st were prompt with 1 email. Nothing since and 8 days now, no replacement, no comms. Terrible customer service. Unfortunately looking at this site I'm not the only one. Guess its contact my credit card company next.

So after doing a lot of research I purchased a BIBO water machine. This is my second one, the first one didn't even last 48 hours. This machine is so unreliable I now don't even bother putting the screws back on the side cover. The reason why.. So the thermostat keeps popping out and stops the machine from heating the water. No error messages, just will not heat. First time around customer services got me to unscrew the side panel and reset the switch. I have had to do this so many times now I don't even bother putting the screws back in. Tried phoning customer services again - no answer. The machine looks good but would I buy it again, absolutely no way. I paid top money because I wanted quality but it's no better than something you might have purchased from Temu. Also forget the clock, a sun dial would keep better time. I've written this while waiting for it to reheat so I can have a cup of tea. Shame I can't attract photos, the machine looks quality with the side panel permanently off (I'm joking there).

Great price, next day delivery, kept informed the whole time. Could not ask for anything more.

Well I'll be honest from the start, suddenly while having a beer with a mate realised that my cars mot was going to expire the following day (opps) phoned around and everywhere was booked up, spoke to Halfords in Lymington Hampshire and they could fit me in.. Great.. Then (I'll be honest) I thought hmm not sure taking a Porsche to Halfords was the best idea but my back was against the wall. Anyway what a lovely, fantastic bunch of people. While I was waiting I did ask them if it was a franchise because they really seemed to care about the customers and the business, almost like it was their own. So not wanting to shoot myself in the foot and give away the fact this place is a little hidden gem. Booked our works vehicles in the following week as well. Thank you all so much and especially John (fellow Porsche lover, should get that car on the road Sir)

Wish I had seen these reviews first and I'm only going to add to them. Saw the great Facebook advert and thought my lovely car would benefit from this product so ordered the pre wash and the foam, 1 spray bottle because things start to get expensive. I then go back on Facebook and see another advert saying you get an extra spray bottle free when ordering the exact order I had just placed - so I messaged them to check my order would contain 2 spray bottles. anyway blah, blah, blah.. no response from customer service, item arrived, no second spray bottle, so returning the lot. Terrible customer service and I'll take my money elsewhere. I'll stick to my local motorist store who are fantastic.

order #12509029

Well, first time round it was great. Thought happy days, this time no comms, no pickup, can't contact anyone - not like the metalwork that was being picked up was important.

Once again, just amazing service and lovely people. I write software as a living as for any of my I.T. needs I never look anywhere else but here. Thank you so much for your great support.

Oh yes, no BS, don't over charge and they know their stuff

Useless.. Wanted a private prescription to cover some short term insomnia. Did an online consultation then was asked to provide proof or a note from my doctor. The whole point of paying £87 for a private consultation was to speed things up without bothering my GP. Various messages back and forth asking how I prove the insomnia but nothing. Total waist of my time. Might as well go to the GP and pay £10 for the prescription. Let's see if I get my £87 back.

Just had a ceramic coat applied to my Porsche over two days and it looks fantastic. Very friendly and helpful family run business. Will be using again.

I am sick to death of the sonos crap, so tonight the app has upgraded and now the simple task of playing music around my house would seem a task too much. I will write more but honestly they are brilliant at the marketing but fall short on actually all I want to do is play music in my garden tonight with friends around me.

Another great service from Furnature Village. Everything went smoothly from ordering, being kept informed on the progress and the great delivery from Luke & Rich.

I recently had some solar panels / battery pack installed by Infinity Renewables and all in all I'm very happy.

You hear horror stories about solar panel installs so yes I was concerned but the installation went smoothly, turned up when they said they would and things just worked.

I had a few questions to ask afterwards and I found their customer service responses great, didn't have to chase and always got a reply.

I received my MCS certificate today as part of the hand-over-pack, so all good.

I recently left a review about a company that had ripped people off and then done a bunk, taking thousands of pounds from people.

I published some details taken from Companies House to help people. This info is open to anyone from a Google search but Trust pilot decided to remove my review because the scam company complained.

So I'm afraid I've lost all confidence in Trystpiolt because they censor reviews which just had public information to help protect a company that had blatantly ripped off people for thousands of pounds.

Paid almost £4 for 24 delivery for my sons birthday card and it didn't turn up and he now leaves for uni before the next working day.

Won't bother with Moonpig again, plenty of other companies that are probably based in England.

Thanks Moonpig.

Usual poor DPD service, twice last week we had missed delivery and again this week when the office was open and people were here. DPD driver posted some random picture of an industrial unit, not sure what that was proof of. Finally got our delivery today and when I asked the driver what the issue was with our deliveries from DPD when all the other courier companies mange it, he was just sarcastic with a big grin over his face.

Ar our previous offices the DPD drives were great, so probably just lucked out with a poor depo in Ringwood.

Last time I'll be using Ideal World, back to AO.com

So I purchased some items and one of them an air fryer seems to have the rubber feet missing so it wobbles on the table.

I returned the item within 24 hours and asked for as replacement (even wrote on the return note inside).

They then told me they were out of stock, even though I had requested they held one for me.

They then magically found one when I said it wasn't acceptable but then tried to charge me the new higher price.

Then when pointed out again its wasn't my fault, so why should I pay more they gave me a discount but still charged me another £5.99 postage.

Anyway got my new unit today and I'm fairly sure from the packaging that they have just sent me back the same unit I retuned.

So I'll just get some rubber feet myself, leave this review and I'll take my future business back to AO who have never let me down.

Bet if I copy this top the studio email address they won't read this out on air..

Sadly my story is exactly the same, Expedia have been completely unhelpful.

Booked flights with Virgin Atlantic to fly in July / August, flights canceled, Expedia basically told me 'tough'

Expedia have been unhelpful and obstructing at best. Took my complaint direct to Virgin who have been lovely and have now got involved.

I hope Expedia read these because who do they think is every going to book with them again after treating people like this.

When they are being interviewed on the news after loosing their jobs because Expedia has stopped trading ask yourself why people didn't trust or book with them anymore.

Then perhaps 'Samantha' from customer services who didn't care about my £1700 of tickets might feel slightly different.

Usless, very slow delivery, missed the event the card was needed for, won't be using again.

Useless, signed up under the believe it was free for a certain level, only to find out it was only free for 14 days, by which time we had sent out some sample advertising. Tried to upgrade, but the site would not recognise our VAT number or company registration number. FAQ says you can request an extension to the free trial period, so we emailed in listing the problems we had with the payment and could we extend the trial while this was sorted out. No reply or help, QR codes now don't work and we have some marketing literature sent out thats wrong. We have moved to another QR code generator (qrstuff.com) thats not as flash looking but you know what it just works. We feel tricked, mislead and let down when we needed some support.

Interesting that all the positive reviews are from people that have only ever posted one review, click farm? make sure you scroll back and read the reviews where people have actually written in detail about their experience.

The words utterly useless don't even come close, to say the right hand does not know what the left had is doing would be an understatement.

We were expanding our office storage, removal people booked, shelves ordered well in advance of moving but between BigDUG and TNT they could not arrange a heavy drinking session in a brewery.

We waited until 7pm on the expected delivery day (which was late anyway), never turned up, rebooked delivery, explained the office was shut between 1:30 and 2:30, so it was booked for a 'am' delivery, again no show and then we get back and find a 'sorry we missed you' at 2:18.

We have cancelled this and future orders, thankfully Rapid Racking seem to be more on the ball, so we will continue our office / workshop expansion using them.

This has cost us time and wasted money with removal people, how difficult can it be to deliver some racking within 10 days.