QRCG by Bitly Reviews 

9,304
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Looking at 235 reviews, most reviewers were let down by their experience overall. Consumers explained that the platform is promoted as a completely free service for generating codes, but users are later forced into expensive annual or monthly subscriptions. Many individuals realized too late that their dynamic codes expire quickly, rendering printed business cards and flyers completely invalid. However, some customers also noted frustrating problems regarding unexpected billing and unwanted auto-renewals charged directly to payment cards without any prior warning or receipts. People shared that trying to resolve these payment disputes or cancel accounts proved extremely difficult and unhelpful.

What people talk about most

Subscription

Reviewers highlight negative aspects of subscription models, describing them as problematic. Many consumers... See more

Price

Customers consistently note negative experiences with price, describing the model as unsatisfactory.... See more

Payment

Consumers find payment to be negative, noting that the service initially appears free before unexpected fees... See more

Website

Customers had negative experiences with the website due to subscription trial conditions and associated fees.... See more

Service

Users describe negative interactions with service, expressing widespread disappointment regarding unexpected... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Somebody needs to shut down this scam operation. Do not under any circumstances use their services. They use dark patterns to make you believe it's free. I generated a qr code that I printed on busine... See more

Rated 1 out of 5 stars

Thought I was creating a static QR code, but without being told or informed apparently I've created a "Dynamic" one, which they charge for. I needed it for a uni assignment and have been forced in... See more

Rated 1 out of 5 stars

They advertise a "free" plan, but it isn’t really free. They allow you to create a dynamic QR code, but after a few days it stops working unless you subscribe. Instead of offering the option to crea... See more

Rated 1 out of 5 stars

Unbelievable. Their scam is to prey on people trying to make a quick QR code for print outs, allow you to generate the codes for free, then force you to pay a subscription to be able to continue using... See more


Company details

  1. Internet Marketing Service

Written by the company

QRCG by Bitly is the fast, flexible, and trusted QR Code generator that turns everyday in-person touchpoints into digital engagement. From storefronts and flyers to packaging and events, QRCG makes it simple to create, customize, and manage QR Codes that just work. Backed by Bitly, the platform combines reliability at scale with analytics and trusted infrastructure built over years, helping businesses connect physical and digital experiences with confidence.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

9K reviews

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No recent history of asking for reviews

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1.3

All reviews

(9,304)

326 reviews in the last 12 months

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Rated 1 out of 5 stars

Their billing policies are atrocious

Their billing policies are atrocious. And then they have the audacity to try and bully you when you just ask them to treat you fairly. I was a loyal customer of bitly's for a decade and I will never give them another dollar.

September 2, 2026
Unprompted review
Rated 1 out of 5 stars

What a con job

What a con job! This site makes itself out to be a free service and once you've generated the QR code it sends you notification it is going to expire if you don't sign up at a very high price. I had printed materials for an exhibition or I would simply have cancelled. Total rip-off absolutely impossible to speak to anyone - avoid at all costs!

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Somebody needs to shut down this scam…

Somebody needs to shut down this scam operation. Do not under any circumstances use their services. They use dark patterns to make you believe it's free. I generated a qr code that I printed on business cards, 2 weeks later the code doesn't work and I need to pay $120!!!! Now I have to re-print my business cards, how is this legal, shut them down and sue them!

August 29, 2026
Unprompted review
Rated 1 out of 5 stars

Unhappy and not affordable

They automatically build dynamic QRs so you are locked into paying. You can build static QRs but it is not the default and that is on purpose. Be very careful if you are looking for a free QR service. Or even if an affordable QR service. This one is not affordable at all. $40 to keep 2 QRs alive for 2 months is highway robbery.

August 24, 2026
Unprompted review
Rated 1 out of 5 stars

They let me print 10,000 tags with a QR code that dies in 14 days

I signed up for the 14-day free trial. No payment card was required, and nothing in the flow made it unmistakably clear that what I was downloading would stop working.

I downloaded my QR code in print quality - including SVG and EPS. Those are prepress formats. Their only purpose is commercial printing. So I did what anyone would do with them: I sent the file to a printing press, had 10,000 product tags produced, and attached them to my products.

The code died 14 days after I created it.

Since then, every customer who scans one of my tags is shown a QRCG page reading "The QR Code Campaign has been disabled for some reason." Their own dashboard counts 142 scans so far, rising by about 3 a week as the remaining tags ship. That dead short link is printed on all 10,000 of them.

I sent a detailed complaint. I did not ask for money - I was never charged and I wanted no refund. I asked for exactly one thing: a permanent 301 redirect from that dead short link to my own website. One database record.

The reply arrived 12 seconds later, from an AI agent, and addressed none of it. I requested escalation to a human. That reply arrived 9 seconds later - from the same AI agent. It refused to name anyone handling the case, refused to confirm that any escalation had happened, and stated that they offer no phone support and no live support.

Two formal complaints. Two bot replies in under 15 seconds combined. No human at any point.

The 14-day trial itself is fair enough. Offering prepress exports of an asset you know expires in 14 days, without an unmissable warning at the download button, is not. Static codes never expire; dynamic ones die with the trial. That distinction belongs on the download screen - not buried in a help centre article you only find afterwards.

To anyone reading this before you print: never put a QR code on paper unless the domain inside it belongs to you. Paper cannot be updated. If the link routes through someone else's domain, they can switch your product off - and one day they will.

August 23, 2026
Unprompted review
Rated 1 out of 5 stars

Total scam website

Total scam website. They make you think the service is free, but after 14 days, your QR code suddenly stops working without any warning, and then they demand payment to keep using it.

August 22, 2026
Unprompted review
Rated 1 out of 5 stars

I was sqamed by QRCD website - J'étais arnaqué par QRCD!

I was sqamed by this website: at first it offered a one month free QR code, but in 14 days it was deactivated and I received the notification "your 14 days trial of free QR code has expired, you must to subscribe and paye ". The monthly fee was 37,50€, but when I payed my bank account was debited from 540€. I even got an invoice for 540€ (for so-called annual subscription) which desappeared after. I asked QRCD to cancel the subscribtion and refound my money, as answer I got an email from an account @gmail.com confirming the cancellation of (so-called) subscription with mention you have nothing to do further. With this email QRCD stopped all communication. I tryed to contest the transaction by PayPal website, but those sqam website provided PayPal with fabricated evidence : saying that 540€ fee was for the annual subscription which supposedly becomes payable in case of cancellation. So PayPal just aproved that sqam !
****
J'ai été victime d'une arnaque de la part de ce site : au départ, il proposait un code QR gratuit pour un mois, mais au bout de 14 jours, il a été désactivé et j'ai reçu une notification indiquant que mon essai gratuit de 14 jours avait expiré et que je devais souscrire un abonnement payant. Le tarif mensuel était de 37,50 €, mais lors du paiement, mon compte bancaire a été débité de 540 € pour un soit disant abonnement annuel. J'ai même reçu une facture de 540 € pour un soi-disant abonnement annuel, qui a ensuite disparu. J'ai demandé à QRCD d'annuler cet abonnement que je n'avais pas demandé et de me rembourser. En réponse j'ai alors reçu un e-mail provenant d'une adresse mail @gmail.com m'informant que mon abonnement avait bien été annulé et qu'aucune autre démarche n'était nécessaire de ma part. Avec cet email QRCD a cessé toute communication avec moi. J'ai tenté de contester la transaction via PayPal, mais QRCD a fourni à PayPal des preuves fabriquées de toutes pièces, affirmant que les 540 € correspondaient à un abonnement annuel devenant exigible en cas d'annulation. Résultat : PayPal a validé cette arnaque !

June 18, 2026
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews

I should have tried to find these reviews before signing up. You are automatically opted into auto-renew and if you don't cancel in time they will not prorate if you cancel after the renewal date or work with you at all. Then they won't even have a conversation with you via customer service, just pay your bill and then you can cancel for next year.

August 20, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rip-off

Absolute rip-off! I used the service for a couple of years, and then the business I used them for didn't need them any more - to be fair to them, they warned me a month before that it was going to renew, but I'd been ill and then a friend passed away, so I got in touch 2 days after it renewed to ask for a refund - they took a week to get back to me and say "no". Avoid at all costs

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable Service and No Human Support

The website repeatedly timed out and displayed error messages, leaving us unable to access or view our business QR codes. After four days of trying to get help through both chat and email, we were still only dealing with automated responses and couldn't reach a human who could actually resolve the issue.

For a service that businesses rely on to keep their QR codes active and accessible, the lack of responsive support was extremely frustrating. We ultimately canceled our subscription and switched to a competitor that offers actual human support via email.

August 17, 2026
Unprompted review
Rated 1 out of 5 stars

VERY MISLEADING - SCAM!

VERY MISLEADING - SCAM!! Their website says 'Create your QR Code for free', then they charge $20/month to use it after a week or so. It does not say that when generating the QR code, so I made one and ordered business cards. There was no email or notification that I would have to pay to use it. There is also no way to reach a live person for customer service. Horrible, dishonest business. STAY AWAY!

August 11, 2026
Unprompted review
Rated 1 out of 5 stars

If I could give it a zero I would

If I could give it a zero I would. I really wish I would have seen this site before $240 was withdrawn from my account over the last 2 years. I could never find somewhere to cancel it. I finally found something on the Internet for an email address. Hopefully they cancel it. Stay far far away from this company. Use Google or something because although they may be “legitimate”, this is 100% a scam site.

August 9, 2026
Unprompted review
Rated 1 out of 5 stars

Incredibly deceptive company

Incredibly deceptive company. Their entire gimmick is a predatory bait-and-switch to try and force you to shill over money for an egregiously expensive subscription after you've used their tool.

You think you're just making an account to get the QR code, but what you don't know is that it's actually a deliberately hidden "free-trial" that expires after 14 days. It might seem stupid to fall for this, but it's easy to miss if you don't look too closely and just need a code quickly, which is what they hope. It's the FIRST thing that pops up when you search "Free QR Code Generator" and the entire website is literally poised to appear free. They're targeting unsuspecting small businesses and professionals, giving them just enough time to spend money on business materials until the trial expires and all of a sudden the code doesn't work. Now you have a bunch of business cards or what not with useless codes, but hey! You can pay them a small price of $230 a year just so people can scan your fkn QR code! What a deal!

This company is not getting a single penny from me. Now that I know what to look out for, I'm just gonna generate a REAL, STATIC, URL embedded QR code, have it thermal printed at my local UPS store for $10, and just stick it on my cards. What I 100% won't do is pay these slime bags, but what I 100% will do is submit a Deceptive Business Practices report to the FTC.

August 8, 2026
Unprompted review
Rated 1 out of 5 stars

I was in a pinch to create business cards

I was in a pinch trying to get business cards made, so I figured I'd throw a QR code on them. Did a quick Google search, found this service, and didn't realize I was signing up for a free trial—or that the QR code would stop working after two weeks.

Fast forward: my business cards arrive... aaaand the QR code is dead unless I pay a subscription.

They got me. That's on me for not reading the fine print. But locking a QR code behind a subscription after people have already printed it on thousands of business cards? That's a pretty lousy way to do business.

August 3, 2026
Unprompted review
Rated 1 out of 5 stars

transparency issues

transparency issues - do not use! advertised as free , i created qr code The interface led me to believe I was creating a QR code for my website, not a subscription-dependent redirect.! , the next day i printed a stock of business card with the qr code and a weak later all my customer can not reach my website, Boom! they are asking for payments after, not for the extra services like qr scan tracking or dynamic qr code benefits or any thing, just taking the qr link hostage to upgrade. . . re-printing would cost me more than a 100 now .

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

It sucks

It sucks
I have created a QR code.
and after i have sent it to my customer, it suddenly dies, and then my customer complains about this.
This company really should fix this. The service is so bad!!!

July 27, 2026
Unprompted review
Rated 1 out of 5 stars

Uselesss cancellation procedure

I had a paid subscription for some time. Decided to cancel it. Their website proudly notes that they don’t send a cancellation email. Now I am being bombarded with emails about an outstanding invoice. I cancelled my subscription how annoying.

July 24, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely DO NOT recommend this…

Absolutely DO NOT recommend this company!!! I am trying to PAY for my subscription, but their system won’t accept any payment. I tried multiple cards, contacted my bank, and the problem is clearly on their side. There is no real customer support—only a useless AI sending the same automated replies. Meanwhile, my QR codes stopped working after I had already printed business cards, marketing materials, and a vehicle decal for my new business. This has seriously damaged my business. Stay away if you rely on QR codes for your business!

July 21, 2026
Unprompted review

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