Sjors DW

Worked as expected. I landed in Japan and I was online.

Ordered some clothes directly on their website (living in Spain). This was probably a mistake. First of all it took a very long time to arrive. I ordered jumpers in size L and received size S. The return process was anything but pleasant. I needed to pay 29 euro to ship the items back, then send them the receipt, then call them to get this refunded. All in all a drag. Money only refunded after 3 weeks. I would recommend anyone wanting to buy next clothes (which I like and is good quality) to order it via Zalando or other big retailers. Then the returns are straightforward.

Ordered shoes nearly 2 weeks ago, getting emails that it has been shipped but the tracking link only says 'notified'. So nothing has been shipped. Strange business practices. Wont order here again.

Bought our Simba mattress in 2019 and in a few short year the mattress started to show sagging in the places that we sleep. Now 6 years later is became very uncomfortable. Waking up daily with back ache. Bought a new mattress today elsewhere. Cannot recommend unfortunately. First 2-3 years were ok perhaps. Not made to last.

Update: Simba sleep took full responsibility and their customer service provided me with a good solution which we much appreciated.

Ordered a board game on their website. Few days later received an email saying it was sent. But tracking code was only a pre-admission. Took them then another 16 days before the package arrived. I emailed a few times and contacted them on whatsapp, nobody ever replied. Poor customer service. Wont shop here again. Recommend you dont either if you need something to arrive soon.

Absolute disaster. Constant power outages .. when we call for them to come and fix something, they keep us on the phone for 2 hours, making us call 3 different numbers and try to sell us other products when we are out of power. Insane

Received an email that a Lingopie subscription became available. I clicked the link, subscribed and ended up with a PicsArt subscription instead. Useless. Contacted support and they did not care to refund me or take any responsibility. Won't be using this site again.

Ordered a roof box for my car. It arrived broken. Customer service does not reply to my emails.
Wont be shopping here again.

Ordered a few products here over the years and never experienced any issues. I had some doubts but all is good.

Thought it might be a scam but I ordered 2 smart speakers and they arrived in only 2 days. Cheaper than the official store. Perfect!

Fast delivery and when I returned my shoes for a larger size they sent it to me in a few days. Thanks from a happy customer.

Took a bit of time, but within expectations and worth the wait. By far the best price on the web. Received a nice call the day before it arrived. Excellent service, would buy again.

Member for over a year now. Love playing Volleyball via them. Met loads of great people and made many friends. Can highly recommend.

Well organised too!