Kasubi

I really loved the free trial of this and thought it performed well at generating and editing AI images. I was impressed how well it followed my instructions and it was fun to use. I was ready to recommend it to friends. But then the renewal is almost £50 every four weeks! It automatically took that payment with no renewal warning. I would happily have paid that for the year, but not every four weeks, and not sending a renewal reminder is very underhanded. Won't use it again after my sub runs out and won't recommend it to anyone. Too expensive for what it is.

Every year it's more and more money for such a basic website. I also live in a country with slow internet and the compiler is incredibly clunky and slow to load. Overall, I like them, but the pricing is getting seriously ridiculous. I don't think the amount I pay for Wix really gives me much advantage over a free website with URL forwarding. The upselling just kills the platform.

Viber is pretty useless. Tried using it to call my bank from overseas. No 'enter' on the number pad so couldn't enter my codes and when I hit the speakerphone button nothing happens. They could have swept the market after Skype went, but they're a complete disappointment.

Extremely dodgy. Hardly any jobs on there to apply for, requires a video interview and not clear what the application process is. I went to delete my account and it says you can only do that if they haven't invoiced you (which they haven't - invoiced for what?). I'm waiting for confirmation they've deleted my account but seems like one of these very dodgy sites that doesn't allow you to remove your data. I've been through this before and it shouldn't be allowed. Do yourself a favour and don't sign up.

Saw the link to this on a science YouTube channel I follow, offering remote jobs. Tried to sign up but like most AI and big tech they won't accept anyone in Rwanda (and probably most countries in Africa). It's hard to believe this type of tech is going to benefit all of humankind when it discriminates so hard already. People here have degrees, people here have skills, people here need jobs, but they're not included.

So hacked off. Tried to buy a package, it glitched, told me there was no internet connection, then appeared to charge me twice! Got two receipts from Google Play, though it appears they've only taken one payment from my bank. But when I go to the app it's telling me I have no credit and need to buy a package! Can't get sensible assistance from either Viber or Google Play. Won't be using again or recommending.

I was briefly an account holder with GT Bank in Rwanda somewhere around 2014/15. It is now 2025 and despite asking them over and over again to remove my contact information from their database, they keep spamming me multiple times a week with offers and holiday greetings. They're not the only bank in Rwanda to do this, but I have an intense dislike for them after this experience. They contact me more than my actual bank.

No idea if the jobs are any good, can't get to them. You have to click through a whole load of cartoons explaining how the app works, but if you access it on your laptop, half the dialogue bubbles don’t display properly so you can't read them. In order to access the jobs you have to have two people verify your experience, which means sending two people you know links to click on. This feels extremely dodgy and I'm worried it'll ask them to sign up to something or add them to mailing lists. Do not recommend this. It's as weird as most things advertised on Facebook. Maybe it's legit, but it takes too much time to set up and find out. Currently looking for ways to unsub. I paid through Google Play but it’s not showing, so I think I have to personally e-mail them.

Nice Hobbycraft do gift cards, but you can't add a message with it, so my aunt never knows who sent her the card until I call her up to ask if she got it. You'd think telling the receiver who the card is from would be a basic requirement for sending a gift. Otherwise, it's great.

British person using USPS for the first time. I live in Africa and a friend's parents are coming to visit. I ordered piano parts to be delivered to them in the US. USPS said they were delivered but they were not. The 'search for missing mail' process is extremely lengthy but I submitted a report, only to have them reply 'but it says it was delivered.' To report that it was not - again - I had to follow a link on an e-mail but the link does not work. I spent about 40 minutes filling out all the forms to request a refund only to get 'There was a problem submitting your Service Request. Please try again later.' Never seen a postal service this bad before. What a waste of time and money.

Very dodgy cancellation practice. They send no warning when the free trial ends and the payment kicks in - so no prior warning before taking an automatic payment. They fade out 'cancel subscription' to look like background and you have to go through it three times to actually cancel the subscription. When you ask for a refund because you didn't use the site, they send you to a really dodgy 'refund requirements' page that lists lots of caveats that make little sense. I would advise not signing up to this company. Seems a bit shady. They eventually refunded me but asked me to take down this review. I said I would take it down if they fixed the issues I raised. Haven't heard back.

Utter crap. Pop-up asked if I wanted to back up my files to OneDrive. I thought, 'sure.' Spent days trying to fix my computer and undo the damage. It rearranged my desktop. Rerouted my save options so I couldn't find files. Deleted my background. Tanked Winword and I'm still trying to get it to work again. Total dumpster fire.

I switched to Remitly on the advice of fellow expats. I was using WorldRemit before to transfer from the UK to Rwanda, but my transfers were getting stuck 'processing' for days and their customer care was non-existent. I've used Remitly for about five transfers now and it's been seamless. Much faster and more reliable than WR. Very happy to have found them.

Definitely do not use.

Had a large payment stuck 'processing' for four days. Says you can request a refund by going to the transfer and tapping 'Request cancellation'. There is absolutely no cancelation button. Tried contacting customer care via chat on the app - it's a total chatbot with no ability to handle issues. Over 20 minute wait time on the phone with muzak designed to make you hang up. The wait time goes down and then back up again: 20, 18, 19, 20... Going to have to get my bank involved in cancelling the payment. People saying good things about Remitly, I will try that instead but never using WorldRemit again. Not fit for purpose.

[UPDATE: Below they say they will contact me. They never did. Money still 'processing.' Bank says if pending payments aren't claimed within ten working days, they cancel them, so there is some hope...]

'Stay connected' is a joke. I had set up an automatic renewal for low balance. But this time it didn't work. I was 30 minutes oh hold waiting for my bank then another 20 minutes setting up an international transfer only for Skype to cut out at the final stage. Have to waste another hour of my life setting it all up again. I then bought more credit and it's not showing up on my balance. Skype suck so badly.

What a refreshing customer service experience. I'm looking for a new provider. Been with Three Mobile for years but their customer care is circling the drain. I've been e-mailing back and forth for a month over a simple issue. Their whole chat service is some automated chatbot that can't solve anything. I wanted to know more about Tesco Mobile as they appear to have a really good rating on reviews. I love that I can message them through social media. They responded fairly quickly - and it appears to be a human being! Seriously helpful. Answered my questions. Just a great experience. I'm switching.

Worst customer service ever invented. Really shoddy website and app. Takes renewals even when I couldn't see any set. Days of back-and-forth e-mails. Just dreadful all round. Choose a different provider.

I've raised a couple of payment disputes with them recently because of dodgy sellers, and they refunded me incredibly quickly. The process was very easy. I know they've had a bad rap over the years, but I still prefer paying with PayPal over other services. Not to downplay other people’s reviews, just to say that for me, personally, it's always been pretty good.

Seems to be a scam. Thought the prices were too good to be true. Been waiting forever for delivery. The tracking system said 'We're sorry, your parcel has been delayed. We'll update your tracking when it's on the way on the next working day.' Now it's reading, 'Your parcel is on its way back to the sender.' No one seems to have tried to deliver and no one phoned me to say there was a problem with delivery. Starting to think they pretend to deliver then blame the customer for 'not answering' when they probably didn't try to deliver at all. Hoping to be proven wrong, but absolutely don't order from these guys. Even if they are legit, delivery takes an absolute age. I'll update if I ever receive the product.

[UPDATE 4 Aug 2024: They refused to give a refund, telling me that I could either have the items shipped again or order something of the same value. No explanation of why the original order wasn't delivered. Stinks of scam. I got my money back through PayPal.]

It's been quite a week. Went from 4* to 1* and back again. I've received two copyright claims using their songs since March. The first time around it was solved immediately, but the second time around it took five days and a lot of back-and-forth as they had an issue with their detection software. To them, it didn't look like I had a claim. To me, it looked like they were ignoring me for three days. I ended up replacing the track and re-uploading the video, only to have the original video released the same day the new one went live. I was pretty miffed. But since then they've explained what happened, been really apologetic and helpful. I've been with them for a couple of years and this is the first time I've experienced a major glitch. I really like their catalogue of music and the variety. I use my subscription on a regular basis and get a lot of positive feedback about the music. So, I still recommend them and think they're good value for money.