Tesco mobile are a very good company to-buy phones. They last a long time are in very good condition. The customer service are really good and helpful . Would recommend buying a phone from them.

Better than O2, better staff and better offers.

I explained what I wanted to the staff in the phone shop at Tesco St Austell and they were really helpful, knowledgeable and patient with and towards me. I would recommend Tesco for their phone and talk plan prices all my with their Customer support. As an older Customer I found the Staff to be patient and very, very helpful.

Helpful, patient and polite.

I as the customer should not have to Google the product for the spec, because the salesman said he didn't know the answers to my questions. He couldn't even find them on the Web himself.

Don't Join - you will talk to a robot
I tried to move my business mobile to them , but the first telephone call I got was from ROBOT !!!!!
Poor start - dodged a bullet, can anyone recommend a mobile company with service from humans

⭐⭐⭐⭐⭐ I cannot speak highly enough of Hamsa! He helped me purchase my new iPhone and explained the contract so clearly so I fully understood exactly what I was signing up for. He was extremely helpful, polite and absolutely genuine — such a lovely person to talk to. The service was truly professional with outstanding customer care throughout. Thank you so much Hamsa! Highly recommended!

Best mobile provider I've been with for over 15 years the best service and coverage

The staff who you talk to are nice but overall the company is shockingly bad!! Wish i had never agreed to have a contract with them. So many issues from Phone being faulty, sim card errors, signal mass being fixed every other month so WiFi is needed and yet they seem to have it fixed within a few days after asking them about it. Tonnes of stress and can not wait for my contract to end!!

I visited Tesco last month to purchase a mobile phone, and I was assisted by a staff member named Taran.
I would give him 10 out of 10 for his excellent customer service. He was extremely polite, friendly and professional throughout the process. He dealt with us very patiently and provided clear, helpful and accurate guidance, making the whole experience smooth and pleasant.
Taran has a wonderful personality and a very welcoming nature. His customer service was truly A1. It was a pleasure dealing with him, and I really appreciate the way he assisted us.
Excellent service, Taran! Keep up the great work. You are a real asset to Tesco!

Nothing is too much trouble. I have been with tesco mobile for many yrs, they are always so helpful and friendly. Rosie in colchester store Hythe was amazing. She made me feel so welcome and explained everything I needed to know.... Thank you

Been with Tesco mobile for years now and they always look after me, got some great deals on now £100 tesco gift card with certain phones, and loads of free gifts, tablets,ear buds, watches etc.grab free gifts for Christmas presents.

To much messing about to different departments
Trying on line was a disaster trying to update my contract
Kept saying card expired when it wasn’t
Trying to understand person who was from another country on the phone
We need proper speaking English

Was unable to complete my phone upgrade due to Tesco mobile package only being available online and their refusal to let me pay in person having had problems attempting to pay online, seems a case of restricted practice to me, I have been with them for quite a long time but after my own contract runs out I am going elsewhere.

Courtesy and pleasant service fixed out all my problems.

Stuart in Kilmarnock makes a difficult chore so much easier by giving advice and practical help. Amazing salesperson.

The service I get is poor. I have complained several times about the 4g signal not working. I want out of contract but told I have to the balance. They want me to pay for something that is not working.

No problems. Value for money.

It was a very pleasant experience, and my problem was quickly sorted for me.

Shite. Still owed £20 for unreceived bundles after several months, and still unable to sort out security question typo mistake, so that the correct answer is accepted. As such I have the threat of being locked out of my account hanging over me constantly - because of a typo.