Beware dynamic pricing model
Beware dynamic pricing model, look at a car online, price goes up, arrange a viewing, price goes up, scan the QR code on site, price goes up...Warranty is expensive and is not underwritten but is a pool of money set aside for all Hammond sites, everything is dependent on assessment by them so you could end up with poor quality repairs or none at all.
Reply from Hammond Cars
Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your experience.
Our vehicle pricing is reviewed regularly in line with market conditions, vehicle demand and industry pricing data, which can occasionally result in price changes both up and down. We appreciate that this can sometimes be frustrating and we will certainly take your comments on board.
In regard to the warranty, we aim to be as transparent as possible about the cover provided and all claims are assessed individually to ensure repairs are completed appropriately and to a safe standard. We would never intentionally authorise poor quality repairs or leave genuine issues unresolved.
We value all feedback as it helps us improve both our communication and customer experience going forward.