VEVOR Reviews 

Cant get spare-parts to their Parking locks!!! tryed several times to contact them regarding a coover for their parking locks and they answer that they dont supply spare-parts. Stop buying from this company!!!
So what they want is you to buy new complete parking locks!!!

Even better than expected

Vevor is doing his best to avoid a product refund after he shipped to me a damaged order on Amazon. He is asking me to return the damaged product on my own expenses. Seller not recommended.

VEVOR “customer service” is non-existent. The company just replies with generic responses like, “we’re investigating” “we’ll have a response in 48 hours” ( for over a week now).

The rotary laser level I ordered from them arrived in an inoperable condition. The self leveling laser never self-levels.

The only way to contact VEVOR is through the VEVOR app or email. The telephone number listed on their credit card processing is not in service.

VEVOR lists a business address in the USA, and Germany, but is actually located in China.

If you value your time, avoid this company.

Update: After disputing the charges through my credit card company and posting this review on TrustPilot, I received a full refund. VEVOR should have handled this matter according to their own refund policy rather than forcing consumers to file for a credit card charge-back.

Exceptionally high-quality products at very reasonable prices. Excellent customer service.
Highly recommendable!

I bought an ozone generator and received it back in January 2026. Shipping was fast. The item itself worked very well - one time. It´s not even 6 months old and not working anymore. The fan is running but ozone is not produced. Proposal from Vevor is a discount of 4,50€. I don´t even know what to say. Their "customerservice" is a joke. They send several mails with different requests in order to slow down everything and probably hope you give up. I informed them that I will of course not accept a discount. I want a new item that is working and asked for a return label to send the defective item back. Now I´m not getting a respond anymore. So this was my first and last purchase with the chinese company Vevor.

Yes, they have some cool products and the prices are good. But pray, that the item will last, because there is NO guarantee (despite their guidelines) and NO service towards the customers. They have your money and don´t give a damn about you.

Hello, I have purchased and paid for VEVOR ev charger which was delivered 21.6.2026 and it stopped working after 2 weeks 4.6.2026 and 5 times of use. I sent the seller support 4.6.2026 email about the issue of defective product, and the seller is not responding to my emails, only ai bot is saying that they (human) will contact me with further action which they didn’t since, I opened a ticket for that on their VEVOR app 10.6.2026. and they just closed the ticket 13.6.2026. without contacting or resolving anything. I have all evidence of them ignoring me, this issue and also proof that charger is not working, only booting display interface and that’s it. On their website states that product can be returned and refunded within 30 days of purchase, and have warranty, but they don’t respect any of that. DO NOT BUY FROM VEVOR, THEY ARE SCAMMERS! I hope they won’t scam more people. Good luck

From 2 days we are trying to adjust the pressure of colour, but alles in vein, We are very disappointed. Thinking about return this machine.

Extremely disappointing experience.

I purchased a VEVOR melting furnace directly from VEVOR and received it on 5 June 2026.

Approximately 3–4 hours after collecting the package, I unpacked the furnace and used it for the very first time. During the first heating cycle, the furnace reached approximately 700°C and then suddenly stopped heating completely.

The product failed on the first day of ownership and during its very first use.

The display still works, the controller powers on, and the temperature sensor functions, but the furnace no longer heats at all. The unit became unusable immediately.

I reported the defect to VEVOR the same day and opened warranty ticket #3444919. I provided photos, technical information and documentation of the failure.

I was told that I would receive a response within 24–48 hours.

That promise was not fulfilled.

Days later, I was still receiving only generic responses such as:

* "the team has been notified",
* "the case is under review",
* "we will get back to you as soon as possible".

Despite repeated requests, I was not given:

* a repair date,
* a replacement date,
* a refund date,
* or any concrete resolution timeline.

In addition to the furnace failure, there was also a discrepancy with the supplied accessories. The product description stated that the package included 1 kg and 3 kg ceramic crucibles, but the 1 kg crucible supplied was graphite rather than ceramic.

As a customer, I paid for a new working product. Instead, I received a furnace that failed during its first use and a warranty process that, so far, has produced no concrete solution and no clear deadline.

The most frustrating part is not only that the product failed immediately, but that even after providing evidence and waiting beyond the promised response time, I still do not know whether VEVOR intends to repair the furnace, replace it, or refund it.

I will update this review if VEVOR finally provides a proper resolution. At the moment, my experience has been a defective product on day one and a support process consisting mainly of delays and generic responses.

Vevor offers value for money. I am still waiting for a product from Vevor that does not fulfil its purpose. Until yet they failed in providing a malfunctional device. Well done!

Very good products

Everything worked well. Fast Delivery to Switzerland.

They sent me a product in a damaged packaging and refused to take it back.
They also used an extremely low quality shipping company (GLS) who just dropped the damaged package in front of my door despite my instructions to take it to their station.

Quality tools for an acceptable price

I bought 3... EVOR 6000N Linear Actuator DC 12V Linear 2... 20 and a 40cm, and these work 100%. I think they have many good things at reasonable prices, you deserve the praise.

And one more important thing, there were problems with my address because I switched between vevor.com and vevor.de, and I wasn’t aware of this—MY FAULT and NOT VEVOR’s fault... but they went in and corrected the error with the postal service after I corrected the error in VEVOR’s system, ensuring that I received my packages. MANY THANKS... THIS MUST BE UNDERSTOOD AS THE FAULT BEING MINE, BUT THAT I DIDN’T KNOW THE SYSTEM AND THERE’S NOTHING TO BLAME VEVOR FOR, ANOTHER HUGE THANK YOU...

I became a real fan of this Brand i bought so many different products from vevor and they are all awesome they are cheap but they are Well Made and so far i did Not have any problems with any machine i bought.

Top product. After first usage it paid off.