Ultimoo Reviews 

Terrible experience.
I ordered phone from Vodafone, but they didnt deliver phone and send me 1500€ bill. I ignored it, because I didnt get the phone. This bill was send to Ultimoo incassobureau. I called them several times and they ignored me, after I explained situation that I dont need to pay. I already payed 300e and they dont plan to give them back to me, after Vodafone made investigation and find the proof that I didnt recieved phone.
Every time I call, they say that they are busy and will call back.
Now this case is send to another incassobureau and again I need to fight for my rights. I am so tired, this is going on one year and looks like I need to contact lawyer. I better pay lawyer that incassobureau or Vodafone for something I didnt recieved. This is robbery.

Just a bunch of scammers who do not know their own laws. Incorrect handling on the phone and just as always, the people who should know how all works are not reachable. The way they handle things gives the impression of some cowboys and not a legit company. Lets see how they react when they get filled a compaint with the authorities.

Scammer! Just ignore any letter they send regarding Fedex or DHL.

Unfortunately it seems like quite a few others have been caught by this scam before me, but I sure hope (though also doubt) to be the last. Received a shipment via DHL, had contact with their customer service department regarding digital invoicing. No invoices there and neither did I ever receive any physical invoices via post.

Then 1 month later I receive a collection letter from Ultimoo for supposed DHL invoices. Called DHL but they refuse to give me any information since it's already in the hands of Ultimoo. Subsequently Ultimoo only says that both an invoice and reminder have been sent by post (both never received but we did receive the debt collection letter, quite the coincidence) and there is nothing else they can do.

I guess this was the first and last time DHL Express for me and although my experiences with UPS haven't been amazing either, they were 10x better than these extremely customer unfriendly (bordering fraud) business practices.

This company is a form of scam. They claim you have unpaid DHL or FedEx service cost, yet they provide no information about the claim. Or how I can verify it with the DHL or FedEx. I have called DHL and double check if I have any open cost with them nothing that they can find. If DHL or FexEx want you to pay an open claim, they will send you directly the incasso.

Same as everyone else.
They claim that FedEx sent us an invoice earlier than they really did (they claim it was received by us on the invoice date - clearly impossible).
We paid the invoice less than a month after we have verification that we received it, less than two months after the invoice date!
And they send "Collection Costs".

WHY DOES THE DUTCH GOVERNEMTN NOT CONTROL THIS BETTER?
It is surely a form of fraud.