UNDEROUTFIT Reviews 

50,812
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 2,940 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting exceptional comfort, support, and durability. Many appreciate the outstanding customer service and the very generous return policy, often including easy exchanges or donations. Reviewers consistently note prompt order delivery and proactive communication. However, some customers noted sizing felt off, particularly for fuller figures, with certain products not providing adequate support. A few also found the return process confusing, especially regarding 'final sale' items or obtaining return labels. Additionally, some mentioned concerns about aggressive digital marketing or limitations on spending accumulated store credits.

What people talk about most

Product

Customers consistently note positive experiences with the product, particularly praising the comfort and fit... See more

Quality

Clients share positive opinions on quality, frequently highlighting the exceptional comfort and fit of the... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as outstanding,... See more

Return policy

People report positive experiences with the return policy, often highlighting its generosity and ease. Many... See more

Order

Consumers generally report positive experiences with the ordering process, often highlighting its ease and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered from Underoutfit because of their free return policy. I wasn’t sure how the bras I wanted would fit so having that policy made shopping easier. I found several types that I love. Highly re... See more

Rated 5 out of 5 stars

UNDEROUTFIT has saved me time and money for a couple of years now. Saving me from buying numerous bras that were not only expensive, but also uncomfortable,(many of which ended up in the donation bag... See more

Rated 5 out of 5 stars

I have ordered many items and styles from Underoutfit. Most fit comfortably yet some did not. I was recently very impressed when I filled out a return request for two items, was refunded the full amo... See more

Rated 5 out of 5 stars

In this day and age it is extremely rare to experience excellent customer service. Underoutfit is the exception. Sadly, it appears my breasts aren't made for anything except full coverage bras so th... See more


Company details

  1. Underwear Store

Written by the company

UNDEROUTFIT IS A GAME CHANGER It took us almost two years to get to this point. Two years of imagining, designing, experimenting, fitting and producing Underoutfit’s innovative line of shapewear and undergarments.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 0% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(50,812)

2,536 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A bra that works and feels great!

A bra that works and feels great!
I have tried so many bras and spent so much money; it isn’t funny. I love this bra because it fits well and has no wires. The straps do NOT fall down my shoulders. And it looks and feels good.

I’d highly recommend these bras.

20 August 2025
Rated 5 out of 5 stars

I am 77 years young and like to be…

I am 77 years young and like to be comfortable in my clothes. ALL of the bras I have owned in the past were not! I found under outfit on fb and thought what do I have to lose, 180 days to return! Well I ordered 2 and I wore my first one today! I LOVE IT !!!! SO comfortable and it fits perfectly and it's so soft and smooth to the touch. I will definitely be buying more soon!!!!

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Comfortable Bra

I only bought 1 bra to see what I thought and I fell in love with the comfort and fit that I have 10 now. I must admit I never had a bra that throughout the day you didn’t need to pull down or pull the straps back up. Shipped fast and I am happy.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Old Ladies Helping Their “Girls”

I felt instant comfort and lift when I put the bra on…even wore it while sleeping. I ordered 4 more AND got my sister and cousin hooked on the UnderOutfit bras…We are a bunch of Old Ladies in our 60’s 😂

17 January 2026
Rated 4 out of 5 stars

Bras are Better than the Underwear

Ordering was easy. No issues at all. Items came in a timely manner.

TBH, the bras are better than the panties. The bras ate extremely comfortable and fit well.

The high waisted underwear is good. Not a miracle and doesn’t take pounds off my gut. They are good.

2 June 2025
Rated 5 out of 5 stars

Best Customer Service I Ever Experienced

In this day and age it is extremely rare to experience excellent customer service. Underoutfit is the exception. Sadly, it appears my breasts aren't made for anything except full coverage bras so these had to be returned. While I don't recommend the Perfect Neckline style for women with large ,full breasts, the CS is OUTSTANDING! I would give it 10 stars if I could. It took less than 2 minutes for me to request a return and get my refund. TWO MINUTES! I wish they had fit because they felt great. But my girls were intent on escaping imprisonment by either tunneling under the band or going over the top. Note: I measured and selected the recommended size.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Saving time and money with UNDEROUTFIT

UNDEROUTFIT has saved me time and money for a couple of years now. Saving me from buying numerous bras that were not only expensive, but also uncomfortable,(many of which ended up in the donation bag after being worn only a couple of times). Great product quality, great customer service!

27 July 2025
Rated 1 out of 5 stars

Marketing scam/ poor quality and deceptive return policy

First, almost as soon as I completed an order, I was spammed like crazy and the entire company is likely a marketing front/scam to just sell your information. Because, once the product came, the quality was poor, which is why they give you such a good “deal,” for initial purchase. It did not support my breasts at all. Then they tout an easy return policy. Not only was it unnecessarily difficult to find the steps to begin the return, at multiple turns they try to get you to keep the product and get other bonus perks, rather than just honor the refund. For instance, they ask if you want to just keep the product AND get 135% store credit. There were three different offers like this along the way. It makes you question how much actually goes into the quality of the product. Finally, once you figure out how to complete the return steps, they again don’t honor it. It is then “submitted for review.” So there is dishonest practices happening at multiple steps. Let’s hope I actually get my money back.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Great underwear

I own multiple colors and styles of their bra’s and underwear. Great product. Been a customer a few years now.

9 June 2026
Rated 5 out of 5 stars

The Best Bra

The Best Bra, the advertising is as it says. They are comfortable and they have so many designs and colors. They have a great return policy that proves their product is awesome. I have not had to return even one of them. They also have great sales as well. I have been wearing these bras for years now.

7 June 2026

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