Shapermint Reviews 

45,253
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 8,977 reviews, reviewers had a great experience with this company. Consumers frequently praise the incredible everyday comfort, smooth support, and soft fabric quality of the bras and shapewear items. Many people also note that online ordering is completely seamless, shipments arrive remarkably fast, and reliable sizing charts make finding the right clothes and garments very straightforward for everyone. However, some reviewers were not happy with delayed delivery times and experienced difficulties reaching live customer support representatives for helpful assistance. Some people also felt that certain products had noticeable sizing inconsistencies or unexpected fit issues regarding the specific cup designs and shapes.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well made, comfortable, and fit... See more

Quality

Users describe positive interactions with quality, noting that reviewers find the garments well made,... See more

Order

Consumers find order experiences mixed, as reviewers frequently praise fast delivery and seamless online... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that shipment is prompt and... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many patrons praising friendly and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Shapermint team really cares. Their measurements guide ( although a bit hard to find on their website) is spot on if you measure correctly. The bras I purchased fit beautiful, and don't become u... See more

Company replied

Rated 5 out of 5 stars

Customer service is phenomenal. Everyone I have talked to genuinely want to help make things right and to make me totally happy... which they have. I will continue to tell all my family and friends ab... See more

Company replied

Rated 5 out of 5 stars

I bought two shaper camis with built in bra and the supportive comfort wireless bra and and everyday waist shaper panty. I love all the products for the material quality and the way the hold everythi... See more

Company replied

Rated 5 out of 5 stars

Sizing was very good but doesn't account for pendulous breasts. I love my new bras and the built-in bra chemises. The return process was very simple and I did receive a better fitting bra. The entire... See more

Company replied


Company details

  1. Women's Clothing Store
  2. also in
  3. Clothing Store

Information provided by various external sources

Shop curated shapewear styles from top-rated brands, to look and feel confident in your own skin - 100% confidence guaranteed!


Contact info

4.1

Great

TrustScore 4 out of 5

45K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(45,253)

8,100 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The best wireless bra

I got the Jelly Bra as a gift and fell in love once i tried it. Bery soft, doesn’t hurt at all as it’s wireless but still hold up nicely. I ended up buying another 2. The customer service also very helpful and efficient when i contacted them about my order.

5 November 2026
Unprompted review
Rated 3 out of 5 stars

Smushed, not lifted

Product did not fit as expected based on ads. Instead of fit described, the twins were smushed, not lifted and supported. I need to return two items, but can’t find any codes. I didn’t receive a box, so they’re not in there.
I’m compromising by trying the open cami top so I can wear my regular bra with your shaper. I still need codes for my other returns.

5 November 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely Love!

I am so happy to have found this website because I have been searching for a shaper top that fit comfortably yet smoothed you out in your clothing. Well I found it with Shapermint. Once I found my correct size everything fell into place. I noticed first the texture of the fabric so soft next the fit. It doesn't make you feel like a a sausage, it was slimming. It fit where you could wear it all day every day. I can't say enough about the company they have been with me all the way. I highly recommend to everyone. A+++

4 November 2026
Unprompted review
Rated 1 out of 5 stars

Shapermint do not deserve a one star.

Shapermint do not deserve a one star.
I ordered a garment which I’m quite happy with.
However, purchasers beware when ordering you are automatically subscribed to a monthly subscription of $5.99.
Shapermint know they are guilty of this action because as soon as I sent my query email to Shaper my unwanted subscription was automatically cancelled.
I am now in the process of requesting a refund .

5 November 2026
Unprompted review
Rated 3 out of 5 stars

I purchased the high waist leggings…

I purchased the high waist leggings without knowing the length. Had to return because they were too long. I wish you would put the length of shorts, capris, and leggings on your web. I am a short petite so it would have been very helpful .

3 November 2026
Rated 5 out of 5 stars

Excellent service and product

The service and the product from shapermint are excellent. I had to return an order because it didn't fit. They made it so easy! The replacement fitted perfectly and is such a joy to wear I've ordered several more. Also if you grab their specials they are great value for money.

3 November 2026
Rated 5 out of 5 stars

Pleased to be in Shapermint!

Being a plus size woman it has been difficult to not only locate but actually find under garments that do what they say will do. I AM SO HAPPY I FINALLY DECIDED TO GIVE SHAPERMINT A TRY. Now I will be a lifelong customer.

3 November 2026

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