Celeste D'or Curve Reviews 

Great customer service I needed another size and it was sent right away so easy
I love my bra so comfortable I wear all day at work with no wire annoying me

Extremely poor return/refund experience. 16 emails over 7 weeks to receive a 55% refund for an item that I didn't like the fit and for items that were added to my cart (not by me) after I placed the original order. I will never order from this company again.

I bought 2 bras of differing styles, 1 fitted well the other a bit small. So I started the return process, replied to the same day & then over email have been offered a replacement bra at no cost to myself. No return p&p or replacement p&p.
I am between sizes, so not as supportive as an underwires bra. But a brilliant alternative daily bra for a more relaxed fit.
Sophie has made the process simple.
I have been allowed to keep the bra that did not fit.
So soft and very comfortable bras. I would definitely recommend giving this brand a try. Customer service is fantastic.

Excellent Customer Service

I’m very impressed with the customer service I received from Celeste D’or Curve, especially from Chloe. I initially had an issue with the fit of my order, but Chloe was incredibly patient, responsive, and genuinely committed to finding a solution. She followed up on my shipment, kept me updated, and arranged a replacement to better meet my needs.

What stood out most was that she never made me feel like I was being difficult or asking for too much. She listened to my concerns and made sure I felt supported throughout the process. The replacement has much better coverage, support, and very comfortable wide straps.

As someone who also works in customer support, I truly appreciate service that is this thoughtful and professional. Chloe is a great example of what excellent customer service should look like. Thank you for going above and beyond!

Great customer service. Initial sizing wasn’t quite right - but the guarantee is great. Awaiting my new size bra now.

Very personal service.

Amazing customer service. Molly was so helpful and suggested another style that worked for me compared to the ones I ordered.
The replacements arrived quickly and were a much better style.
Well done Celeste D’or Curve I applaud you for being true to your advertising. So rare! 👏👏👏👏👏

My customer service rep Molly, was great. She was able to take care of my request in a fast and courteous way. Great service.

I love the fit of the bra and I also love the customer service

Very poor fit despite following the measuring instructions and ordering the size suggested. I want to return the 2 bras I purchased but the process is very strange. You have to raise a return request and wait 3 days. No address readily available. This isn’t in line with any sort of standard practice. I hate to think what the response will be… I wish I hadn’t bothered trying this company, the fit was just awful.

What a fab company, highly recommend. Had to contact them, I was dealt with swiftly and throughly. Order now

The customer service is the best. They really took their time to make sure I was able to get what I needed. The first set of bras didn't really work for me (I'm a 34H). However, customer service went back and forth with me several times, asking me for measurements (and waiting patiently because I wasn't the quickest with the email follow ups_ to ensure I was able to get the bras that worked for me.

Excellent company with Excellent customer service
Molly helped me with help and advice on the perfect fit. The first wasn't right and she helped by advising what would fit better. There was no pressure it was upto me if I accepted the replacements
The ones that didn't fit..because the had only been tried on and had the labels on I could pass on to someone or donate to charity. I would definitely recommend 👌

These are the most comfortable bras i have ever worn. Huge thanks!

Very comfortable bra. I’m ordering another one.

Im really impressed with how Sophie and the team helped me with my order! I’m extremely grateful. I will definitely be recommending them to my friends and family. Comfy bras and great service! Thank you very much!

The customer service i received was off the charts! Thry contacted me on how i liked my bra, i said unfortunately it didn't fit well, they immediately got it handled and the follow up was immediate. I have NEVER has such good customer service. The bra is well made but the style just didn't fit my body type, they sent me a different style , i haven't gotten it yet since it has only been a few days but i am sure it will be the ticket! Thank you Celeste!!

Firstly The company were fab I had to change my delivery address . They communicated constantly and I recieved two bras in two diff sizes for two people .
I was sceptical of sizing . Ordered a medium for my self . Both fitted perfect The comfort is amazing for both of us . Just remains to see how long they hold shape after washing . Very well made and very comfortable and supportive

I needed to exchange an item for another style and was allowed to keep the first item and receive a replacement free of charge.

I wish I’d read the reviews first! I ordered bras and they didn’t fit so emailed for a return. They took 3 days to come back to me, then said if I keep the bra then they would give me 40% off. They didn’t fit so there was no point in this. Emailed back and another 2 days to respond, chased them up and they said again about trying another size. If I wanted to return them I had to take pictures of them with the labels, never had to do this before. And to top it off, they charge £9.95 for a return fee! I’m pretty sure I didn’t see this anywhere on their website or I wouldn’t have bought from them!
If you want a jelly bra, I would have a look for other companies online that won’t scam you on returns.

I ordered two bras and after wearing one realised it wasn't really big enough for me. I was initially disappointed as the bra itself was lovely and soft and just what I was looking for. So I asked to exchange the unopened bra and was kindly offered a new bra under their 'perfect fit guarantee'. I was asked to send my measurements to ensure I got the correct size. I cannot fault the customer service and as I said the bra itself was beautifully made. I look forward to receiving and wearing the correct size and then potentially ordering more!