The vendor Loris was extremely helpful…
The vendor Loris was extremely helpful in recommending shoes
Excellent service by him
6 April 2026
Unprompted review
Reply from The Last Step
Thank you for your feedback! See you soon
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Company details
Written by the company
Magasin de sneakers basé à Toulouse, Biarritz et Montpellier 👟. Tous nos produits sont en stock et prêts à être expédiés. Notre stock est garanti neuf et authentique. Chaque produit est inspecté minutieusement pour garantir son authenticité. ✅ Service de Click and Collect disponible et livraison en Europe sous 24-48h (72h pour les livraisons internationales).
Contact info
12 rue Baour Lormian, 31000, Toulouse, France
- contact@thelaststep.fr
- thelaststep.fr
4.7
Excellent
284 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Used-looking shoes sold as new
I paid for a new pair of shoes and received a damaged box, missing packaging, and shoes that looked dirty and possibly used. This should never have been shipped as new.
They only replied with a basic apology, then stopped responding. I still have not received my refund.
From my experience, this feels deceptive. Be very careful buying from this store.
2 March 2026
Unprompted review
Reply from The Last Step
Thank you for your feedback. We want to clarify that we took your request seriously and acted on it promptly. We responded to your message directly, sincerely apologized for the condition of the package, and organized a pickup at your address so you wouldn't need to drop off the parcel or print any return label. We did our best to make the return process as smooth as possible for you. Your return is being processed and you will receive your refund accordingly. We're sorry this experience didn't meet your expectations.
Good price en service
27 February 2026
Unprompted review
Reply from The Last Step
Thank you for your feedback !
Speedcat OG sneakers
I ordered Speedcat OG sneakers in Dark Myrtle White. The order process was simple and easy and the package arrived to the Netherlands 9 days after is was posted.
The sneakers are nice, I am very happy with the color. Included in the package was a sticker from the store, and this is something I very much appreciate.
All in all this was a positive experience and I will order again.
26 January 2026
Unprompted review
Reply from The Last Step
Thank you so much for your feedback ! 🙏
Smooth experience and fast delivery!
I was looking for the AJ1 Low OG Chicago and they delivered perfectly. The shipping timing was impressive, and the packaging kept the shoe box in pristine condition. It’s great to find a store that is both professional and easy to reach via social media. Will definitely buy from them again!
12 January 2026
Unprompted review
Reply from The Last Step
Thank you for your trust and kind words Antares ! 🙏
Good website/Fresh kicks
I bought 3 pairs from them (website). Each time the delivery was fast and the team responded quickly to my questions. 👍
6 November 2024
Unprompted review
Highly recommend
Amazing store very helpful people I would purchase again !
17 May 2023
Unprompted review
Reply from The Last Step
Thank you for your review, enjoy your Gazelle !😉
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