Hypeboost Reviews 

7,476
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 266 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional quality of the sneakers, noting that items arrive in perfect condition and precisely match their online descriptions. Consumers also appreciate receiving regular status updates throughout their purchase journey alongside a reliable authentication process that guarantees authentic merchandise. However, some reviewers were not happy with the prolonged waiting times and extended delays encountered during the item authentication phase. A few other people also felt that receiving incorrect sizes or experiencing slow communication from support teams caused significant frustration. These buyers noted that resolving such ordering mistakes proved difficult when dealing with the platform policies.

What people talk about most

Product

Customers had positive experiences with product, noting that items are completely genuine and arrive in... See more

Delivery service

People report positive experiences with delivery service, highlighting fast shipping and reliable tracking.... See more

Quality

Customers consistently note positive experiences with quality, praising the original condition and... See more

Order

Consumers find order experiences to be very mixed, with a stark division between extremely satisfied and... See more

Service

Reviewers mention positive feedback about service, expressing high satisfaction with fast, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would give Hypeboost 4 stars. Not because of the shoes but because og the long waiting time, which was almost two months. However, when i finally received them, they were exactly as shown in the pi... See more

Rated 4 out of 5 stars

I was really thoughtful about my purchase coming or not but thank goodness it did ! I’m beyond excited for the shoes , they are perfect 🤩

Rated 5 out of 5 stars

Actually that was my first order from hyperboost and I was excited that I found the AirMax90 I was looking for for so long. To be honest I was a bit anxious about the delivery time, the condition of t... See more

Rated 5 out of 5 stars

I ordered a pair of Nike Air Max 90's "Silverbullet". And I must say: the shoes look better in reality than on the images. They arrived clean and polished and with a good and clean smell. The deli... See more


Company details

  1. Online Marketplace
  2. Clothing Store
  3. Shoe Store

Written by the company

Online Platform | Buy and Sell 100% Authentic Items


Contact info

4.2

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.2

All reviews

(7,476)

867 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience! The shoes arrived quickly, exactly as described and in perfect condition. Very happy with my purchase!” ⭐⭐⭐⭐⭐

2 September 2026
Unprompted review
Rated 5 out of 5 stars

A lovely purchase

I am very happy with my purchase! My niece absolutely loves the boots UGG Lowmel Lucky Oak and was so excited when she received them Great experience overall – I would definitely recommend HypeBoost... and already did!

28 August 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I was really excited to receive the shoes I've bought and Hypeboost didn't let me down! The shoes are impeccable, truly original and I have all the confidence to buy again from them. Highly recommend!

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Product is amazing and service also

Just quality of shoes are amazing and very important for me because i m profesional athlete. And i like how they test product before its shipped. So i know that quality is there.

25 August 2026
Unprompted review
Rated 5 out of 5 stars

Legit products and great quality

Very happy with my purchase!
Bought a pair of Yeezy Boost 350 V2 Static from Hypeboost and everything went perfectly. The sneakers arrived safely, were exactly as described and look amazing. Smooth experience from start to finish. Would definitely buy from Hypeboost again!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Note 11/10 💪

My first sale on this portal and sure not the last one. The shipment arrived at the warehouse in the morning.a
At 12.10 went for verification and at 12.22 I already had an email and a transfer made, which arrived the next day.

Simple and fast 👌

I recommend with all my heart ❤️

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Huge scammers

I ordered the same shoes twice (SKU HQ2592-002) in different sizes and paid extra for Hypeboost’s supposedly professional authentication and quality control. What arrived? Two visibly different pairs, with one showing clear signs of wear.

I sent them detailed photographic evidence. Their response was almost impressive: apparently both pairs were individually inspected, matched to the correct SKU and confirmed as “new and unworn.” So either the photos are lying, or their “authentication process” isn’t quite as rigorous as they advertise.

Instead of actually addressing the evidence, they simply kept insisting their checks were correct and refused to resolve the issue.

I escalated everything to American Express. Amex reviewed the photos, the evidence and Hypeboost’s responses — and refunded me for both pairs.

And now, instead of properly resolving the complaint, Hypeboost has even tried to get this review flagged. Apparently challenging the review is easier than explaining how these shoes passed their “professional” inspection in the first place.

For me, that perfectly sums up this company: charge extra for authentication, deny there’s a problem when presented with photographic evidence, refuse to resolve it, and then try to flag the customer’s review.

Thankfully Amex dealt with the problem Hypeboost wouldn’t. Zero confidence in their authentication, zero confidence in their customer service, and their attempt to flag this review only reinforces my opinion of how poorly this company handles legitimate complaints.

7 August 2026
Unprompted review
Hypeboost logo

Reply from Hypeboost

Hi XY,

We’re sorry to see this review, but the claims made here do not correspond with the results of our authentication process.

Both pairs in your order were individually inspected and authenticated by our authentication team. Both pairs were confirmed to be 100% authentic and in new, unworn condition before being shipped.

Regarding the SKU, we also verify the product details as part of our authentication process, including the SKU and size. The pair that was shipped was checked against the order information before dispatch.

We take accusations such as “scammers” very seriously. Every order goes through our established authentication and quality-control procedures precisely to ensure that customers receive the correct, authentic product in the advertised condition.

If you believe there is an issue with either pair, we are of course happy to review the matter further through our customer service team.

Kind regards,
Sara | Team Hypeboost

Rated 3 out of 5 stars

Missing products

I ordered the Nike TN Shark Attack from Hypeboost. The shoes themselves appear to be in great condition, and I have no complaints about their quality or authenticity.

However, I was very disappointed that the package did not include the signature shark tooth keychain or the extra pair of laces. These accessories are an important part of what makes the Shark Attack edition special, and without them, the product loses much of its unique appeal and collector's value.

What makes this even more disappointing is that Hypeboost states that every pair goes through an authenticity verification process. In addition, Hypeboost's policy says that sellers are expected to include all original accessories that come with the shoes. Despite this, my pair arrived without the shark tooth keychain and the extra laces.

If the shoes are inspected before shipping, I would expect missing accessories like these to be noticed, or at the very least for buyers to be informed before the order is completed.

Overall, the shoes themselves are fine, but the missing original accessories significantly affected my experience and left me disappointed.

30 July 2026
Unprompted review
Rated 5 out of 5 stars

Shoes arrived in tact

Shoes arrived in tact, size and colo was correct. Took a bit of time but thats expected. Also when not writing in english fedex jumbles the letters, if so you should not let the customer write in their home language.

30 July 2026
Unprompted review
Rated 1 out of 5 stars

I won’t recommend as it took so long…

I won’t recommend as it took so long and when i got the shoes, it was disappointing, im always size 36 on nike shoes but the shoes they sent was too small for my size.I’m not sure how accurate is your authentication will be.

15 July 2026
Unprompted review
Hypeboost logo

Reply from Hypeboost

Hi Mye,

We're sorry to hear that your order did not meet your expectations.

As Hypeboost is a marketplace, every pair is first shipped to our authentication center for verification before being forwarded to the buyer. While this process helps ensure authenticity and quality, it also means delivery may take longer than standard retail orders. The estimated delivery timeframe is communicated before purchase.

Regarding the sizing, unfortunately, the fit of a shoe can vary between different Nike models, even when they are the same labeled size. This does not affect the authenticity of the product. Every pair sold through Hypeboost undergoes a thorough authentication process before being shipped.

If you have any concerns about your order, our support team will be happy to review them with you.

Kind regards,
Sara | Team Hypeboost

Rated 2 out of 5 stars

I didn’t find the sneakers similar to…

I didn’t find the sneakers similar to the ones in the photos. They look much grayer in person than they do in the pictures. I also found the size to be larger than normal, and the smell of the sneakers is not good.

Additionally, there are some details that make them appear to have been used before. For these reasons, I am dissatisfied with the purchase.

13 July 2026
Unprompted review
Rated 4 out of 5 stars

I would give Hypeboost 4 stars

I would give Hypeboost 4 stars. Not because of the shoes but because og the long waiting time, which was almost two months. However, when i finally received them, they were exactly as shown in the pictures. I absolutely love the shoes! They are comfortable and beautiful in brown

15 July 2026
Unprompted review

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