There was delay with my order because the item was out of stock. When I followed up on the progress of my order, Techpowerup were apologetic for the delay and offerred to swap the item for a more expe... See more
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Very fast service and follow up on order .very impressed with service more company's should have there work ethic and support. Mick
Ordered from tech power up after another supplier fell through on me. Tech power up was great, I ordered the item on Tuesday, it shipped Wednesday and was at my door Thursday. All for 10% less than th... See more
Postage was good The problem i have is your pictures of the item (socket) imply the socket is an impact socket but you sent me a chrome socket
Company details
- #5 of 11 best companies in Electronics Company
- #4 of 7 best companies in Computer and Accessories Store
Written by the company
High Quality Consumer Electronics
Contact info
Quincy Loop, 6028, Perth, Australia
- 08 9404 2601
- Support@techpowerup.com.au
- techpowerup.com.au
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Hasn’t replied to negative reviews
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Very fast service and follow up on…
Very fast service and follow up on order .very impressed with service more company's should have there work ethic and support.
Mick
There was delay with my order because…
There was delay with my order because the item was out of stock. When I followed up on the progress of my order, Techpowerup were apologetic for the delay and offerred to swap the item for a more expensive (+$35) stocked item, or to refund my order. I accepted the swap, then received my order the next day (in Regional NSW). Techpowerup were very responsive to my query and I was very impressed with their service and the outcome.
False pictorial
Postage was good
The problem i have is your pictures of the item (socket) imply the socket is an impact socket but you sent me a chrome socket
Credit where due - good communication and customer service.
I placed an order and had confirmation pretty quickly that there was a bit of a mix up and that there was no stock of the item.
Jon got in touch explaining the situation and offering solutions and alternatives. Ultimately I arranged a refund, but I wanted to give credit where due and share the good customer service I experienced despite the initial setback.
Excellent
Ordered from tech power up after another supplier fell through on me. Tech power up was great, I ordered the item on Tuesday, it shipped Wednesday and was at my door Thursday. All for 10% less than the original supplier who failed to fulfil my order after 2 months. I would recommend tech power up to anyone looking for quality products and service.
Outstanding customer service
Outstanding customer service, I recommend buying from this company.
Very quick dispatch & delivery
Best experience i've had!
Best experience i've had, Amazing customer service!
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