I must say it’s a great site to make purchases but am just afraid that the sellers upload pictures of the real items and when the purchase is made a few of the sellers really send the item that was pi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mostly everything gets delivered. The times it doesnt the will help you resolve the issue. This time there was a problem but it gets resolved pretty quickly
Company replied
Super i really like this app very fast shipping and very Good quality product the product comme really faaaaaaaaaaast And a very great customer service and is very easy to use the app i really likeee... See more
Company replied
The Wogion app is clearly designed and easy to use. The various functions are easy to find and the use is uncomplicated. I think it's particularly important that you quickly find your way around the a... See more
Company replied
Company details
Written by the company
Founded in 2021, Voghion is a London-based online marketplace with a strong focus on the European market, serving customers in 40+ countries worldwide. The platform offers products across 300+ categories, spanning fashion and beauty to electronics, home essentials and lifestyle goods, at competitive prices. Voghion is supported by a global network of tens of thousands of suppliers and sellers, enabling shoppers to access a wide range of products and value-driven options. Our goal is to make online shopping easier by giving shoppers more choice, competitive prices and a convenient shopping experience.
Contact info
United Kingdom
- customer@voghion.com
- www.voghion.com
4.4
Excellent
12K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I recently ordered through the Voghion…
I have been using the Voghion shopping platform recently, and my experience so far has been extremely positive across multiple aspects.
App Experience & Payment: The mobile application is user-friendly, responsive, and very well-organized. Searching for products and filtering options is fast and intuitive. When it came to checking out, the payment process was completely smooth and secure. They offer flexible payment methods, and the transaction went through instantly without any technical glitches or unexpected errors, which gives great peace of mind when shopping online.
Logistics & Delivery: The delivery timeline was surprisingly fast. The package was dispatched promptly, and I was provided with clear, accurate tracking updates throughout the transit process. The delivery arrived right on time at my doorstep in sturdy, proper packaging, ensuring that the contents inside remained completely safe and undamaged.
Product Quality: Upon opening the package, I was thoroughly impressed by the product quality. The items match the pictures and descriptions on the app perfectly. The material quality, finishing, and overall durability feel premium relative to the price paid. Getting such great quality at competitive prices makes Voghion a fantastic platform for online shopping.
Overall Impression: Overall, the combination of a seamless app experience, quick and reliable logistics, secure payment channels, and high-quality products makes Voghion a top-notch e-commerce choice. I am very satisfied with this shopping journey and will definitely be placing more orders in the future. Highly recommended to anyone looking for high-value products and hassle-free online service!
31 October 2026
Unprompted review
Received my items within week to 10…
Received my items within week to 10 days.... most r ok some bigger or smaler than expected and quality is poorer on some. Overall would buy again
27 October 2026
Unprompted review
Reply from Voghion
Thank you for sharing your honest feedback! We're delighted to hear that your items arrived within 7–10 days and that your overall shopping experience was positive enough for you to consider ordering from Voghion again.
We also appreciate your comments about sizing differences and the quality of certain products. We understand how important it is for items to match the expected size, description, and quality, and we're sorry that some of your purchases fell short of those expectations.
Your feedback helps us identify areas for improvement. We're continuing to work on more accurate sizing information, clearer product descriptions, stronger seller quality monitoring, and more consistent product standards to help customers shop with greater confidence.
Thank you again for your balanced review and for giving Voghion another opportunity. We look forward to welcoming you back and hope your next shopping experience will be even better!
Great Experience with Voghion
I am very happy with my experience with Voghion I received exactly the trousers I ordered and I am satisfied with my purchase I am still waiting for two other items that are on their way but so far everything has gone well I think it is important to share positive experiences and not only negative ones I look forward to receiving the rest of my order😊
22 October 2026
Unprompted review
Reply from Voghion
Thank you so much for your incredibly detailed and thoughtful review!We truly appreciate you sharing your experience about our fast delivery, reliable logistics, responsive customer service, efficient problem resolution, high product quality, accurate sizing, smooth payment and friendly user experience.Your comprehensive feedback helps us build a better shopping journey for all customers and strengthens our commitment to quality and service.Thank you for being such a valuable supporter — we can’t wait to serve you again!
Good
⭐⭐⭐⭐⭐ Outstanding Service – Highly Recommended!
I had a really excellent experience with this company from start to finish. The level of service was outstanding, and I couldn’t be happier with the overall experience. The team was extremely professional, friendly, helpful, and attentive throughout the entire process. They made everything straightforward and stress-free, ensuring that everything was handled efficiently and to a very high standard.
Communication was excellent, and I really appreciated the time and effort they took to make sure everything went smoothly. It’s clear that they genuinely care about their customers and take pride in providing a high-quality service. The professionalism, attention to detail, reliability, and commitment to customer satisfaction really stood out.
It’s not always easy to find a company that delivers exactly what they promise, but this company truly exceeded my expectations. From the initial contact to the final result, everything was handled brilliantly. The whole experience was positive, and I felt confident that I was dealing with a company that values its customers and takes its work seriously.
I would highly recommend this company to anyone looking for a reliable, trustworthy, and professional service. They deserve every one of these five stars, and I wouldn’t hesitate to use them again in the future. Thank you for the excellent service and for making the whole experience such a positive one. Keep up the great work! ⭐⭐⭐⭐⭐
21 October 2026
Unprompted review
Reply from Voghion
Thank you so much for your incredibly detailed and thoughtful review!We truly appreciate you sharing your experience about our fast delivery, reliable logistics, responsive customer service, efficient problem resolution, high product quality, accurate sizing, smooth payment and friendly user experience.Your comprehensive feedback helps us build a better shopping journey for all customers and strengthens our commitment to quality and service.Thank you for being such a valuable supporter — we can’t wait to serve you again!
Outstanding experience from Voghion
Outstanding Experience with the Nike Mind 001 from Voghion
I recently ordered the Nike Mind 001 through Voghion, and I must say that the entire experience has completely exceeded my expectations. From the smooth ordering process and fast delivery to the actual product quality, everything went seamlessly. As someone who is constantly on the move and values both style and function, this purchase has proven to be a fantastic decision.
1. Premium Build Quality and Materials
The quality of the Nike Mind 001 is immediately noticeable right out of the packaging. The materials feel high-end, solid, and very well crafted. After wearing them daily for several weeks, they still look brand new. The stitching along the sides is strong and neatly finished, and the bond between the sole and the upper material is completely solid. It is clear that this pair is built to withstand regular, heavy daily wear without losing its shape or appeal.
2. Exceptional Comfort and Perfect Fit
In terms of comfort, these sneakers are easily among the best I have worn. The internal padding holds the foot comfortably without feeling tight or uncomfortable. The heel stays firmly in place, preventing any slipping or friction while walking. Additionally, the cushioning in the sole provides excellent support and shock absorption. Whether I am running errands, walking long distances, or standing for hours, my feet feel supported and completely strain-free all day long.
3. Stylish Design and Great Value on Voghion
The design of the shoe is another major plus point. It has a sleek, modern, and versatile look that pairs effortlessly with both athletic gear and casual outfits. Getting this model via Voghion offered fantastic value for money, making high-quality footwear accessible at a very fair price point.
14 October 2026
Unprompted review
Reply from Voghion
Thank you so much for sharing such a detailed and positive review! 😊 We're delighted to hear that your shopping experience with Voghion exceeded your expectations, from the smooth ordering process and fast delivery to the comfort, design, and overall quality of your purchase. It's wonderful to know that your new shoes have been serving you well in everyday use and offer great value for money. Your satisfaction and trust mean a lot to us. Thank you for choosing Voghion, and we look forward to welcoming you back for more great finds!
My Experience and Thoughts About…
My Experience and Thoughts About Voghion
Voghion is an interesting online shopping platform for people who want to explore a wide variety of products at affordable prices. One of the things that makes the platform appealing is the large selection of clothing, accessories, electronics, home products, and everyday essentials. It is convenient to have so many different categories available in one place, especially when looking for something specific without spending too much money.
Another positive aspect of Voghion is the variety of styles available. Whether someone is interested in casual outfits, streetwear, hoodies, T-shirts, or accessories, there are plenty of options to explore. This makes the platform particularly interesting for people who enjoy discovering new styles and finding products that are different from what they usually see in local stores. The range of prices also makes it possible to compare different options and look for products that fit a personal budget.
The website is relatively easy to explore, and having different product categories helps customers find what they are looking for. Product photos and descriptions can also help shoppers compare items before making a decision. However, I believe that more detailed product information, including accurate measurements, fabric composition, close-up photos, and clear descriptions of print quality, would make the shopping experience even better.
When shopping online, quality is just as important as price. For clothing, customers want materials that feel comfortable, prints that look sharp, and products that resemble the pictures shown on the website. It would be great if more listings included real customer photos and detailed reviews showing how products look after delivery and washing. This would help customers make more confident decisions and reduce the risk of disappointment.
Delivery times, shipping costs, and return policies are also important factors when choosing an online store. Clear information about these details helps customers understand what to expect before placing an order. I would appreciate a shopping experience where delivery estimates are reliable, tracking information is easy to access, and customer support responds quickly whenever a problem occurs.
Overall, Voghion offers an interesting range of products for shoppers who enjoy variety and affordable prices. The platform has the potential to be especially useful for people searching for fashionable clothing, everyday accessories, and products that may be difficult to find elsewhere. At the same time, customers should carefully read product descriptions, check sizing information, compare reviews, and review the return conditions before buying.
In conclusion, Voghion is worth exploring if you enjoy browsing different products and comparing prices online. With more detailed product information, consistent quality, reliable delivery, and strong customer service, the platform could provide an even better experience. My main recommendation to anyone considering shopping there is to research each product carefully rather than choosing based on price alone. A good online shopping experience should combine affordability, quality, transparency, and convenience, and these are the areas that matter most when deciding whether a product is worth buying.
20 October 2026
Unprompted review
Reply from Voghion
Thank you so much for your incredibly detailed and thoughtful review!We truly appreciate you sharing your experience about our fast delivery, reliable logistics, responsive customer service, efficient problem resolution, high product quality, accurate sizing, smooth payment and friendly user experience.Your comprehensive feedback helps us build a better shopping journey for all customers and strengthens our commitment to quality and service.Thank you for being such a valuable supporter — we can’t wait to serve you again!
Gute app
The Wogion app is clearly designed and easy to use. The various functions are easy to find and the use is uncomplicated. I think it's particularly important that you quickly find your way around the app. Simple operation makes use more comfortable and saves time. Overall, I like the design of the app. I hope that the app will continue to work reliably and be regularly improved.
20 October 2026
Unprompted review
Reply from Voghion
Thank you for your thoughtful feedback! 😊 We're delighted to hear that you find the Voghion app well-designed, intuitive, and easy to navigate. Making shopping simple, convenient, and time-saving is one of our priorities. We also appreciate your expectations regarding app reliability and regular improvements. Your support motivates us to keep enhancing the experience. Thank you for choosing Voghion!
Absolutely shocking quality of bags…
Absolutely shocking quality of bags received, one was very damaged and Voghion would not do anything about it. Dreadful company to deal with, do not waste your money!
19 October 2026
Unprompted review
Reply from Voghion
We sincerely apologize for your disappointing experience with the bags you received, particularly the item you reported as badly damaged. We understand how frustrating it must be to receive products that fall short of your quality expectations and then feel that your concerns have not been properly addressed by our customer service team.
Please contact us at customer@voghion.com with your order number and a reference to your previous complaint. Our team can review the product condition, any photos or evidence already submitted, and the previous after-sales decision to assess whether a more appropriate refund or replacement solution is available. You should not have to repeat the entire complaint process or unnecessarily resubmit evidence.
Your feedback also highlights areas where we need to improve. We are working to strengthen product quality inspections, improve packaging standards to reduce damage during shipping, and enhance the review of sellers receiving repeated quality complaints. We also aim to improve how damaged-item claims are escalated, ensuring that existing evidence is properly considered and customers receive clearer explanations and more effective support.
We deeply regret that both the product quality and the handling of your complaint have damaged your trust in Voghion. We hope to have the opportunity to review your case thoroughly and work toward a fair and appropriate resolution.
Great
Great. They have an impressive collection of products at reasonable prices. The app is very good and the items are delivered in good quality. We are grateful to have an app like Voghion as the prices of the products are very affordable. I am very very happy using this app.
18 October 2026
Unprompted review
Reply from Voghion
Thank you so much for your wonderful feedback! 😊 We're delighted to hear that you enjoy Voghion's wide product selection, affordable prices, and easy-to-use app. It's especially rewarding to know that you're satisfied with the quality of your purchases and your overall shopping experience. Your happiness and support mean a lot to us. Thank you for choosing Voghion, and we look forward to serving you again soon! ❤️
Rubbish customer service
I have network issue from past two weeks when ever i try to make payment the message appears there is network issue try again and i had conversation with 5 of the agents they all are rubbish don’t understand my point just keep sending me auto replies the app is rubbish and their customer service too , I send them reference of my previous conversation and the screenshot of the error too but i got same reply as previously
17 October 2026
Unprompted review
Reply from Voghion
We sincerely apologize for the ongoing payment issue and the frustrating experience you've had with our customer service team.
We understand how disappointing it must be to encounter the same network error for two weeks, especially after contacting five different support agents and already providing screenshots and references to your previous conversations. Receiving repetitive responses without a meaningful solution is not the level of support we want to provide.
As an additional troubleshooting option, you could try signing in with a different Voghion account to see whether the payment issue persists. This may help determine whether the error is account-specific. However, we understand that you have already spent considerable time trying to resolve this problem, and you should not be expected to keep repeating unsuccessful troubleshooting steps.
Please contact us at customer@voghion.com with your existing support reference. Our team can review your previous conversations, submitted screenshots, and error details to assess whether further technical investigation is needed, without asking you to repeat information already provided.
We are also working to improve the monitoring of recurring payment errors, strengthen coordination between customer service and technical teams, and establish faster escalation procedures for issues that remain unresolved after multiple contacts. We aim to provide clearer progress updates instead of repetitive responses that do not address the underlying problem.
We sincerely regret that this issue has prevented you from completing your purchase and damaged your trust in Voghion. We hope to have your case thoroughly reviewed and work toward a concrete resolution.
Whenever i try to pay it says "network…
Whenever i try to pay it says "network abnormality, contact customer service" and when i do contact them the only thing they say is try again later. I have this problem for days, i even tried ordering from another phone and another account it still says the same thing. The system and the customer service is trash!!
11 October 2026
Unprompted review
Reply from Voghion
We sincerely apologize for the ongoing payment issue and the frustration caused by the responses you've received from our customer service team.
We understand how disappointing it is to repeatedly encounter the "Network Abnormality" error, especially after trying different devices and accounts without success. Being repeatedly advised to "try again later" without a clear explanation or effective solution is understandably frustrating.
Please contact us at customer@voghion.com with a reference to your previous support conversations and, if available, a screenshot of the error message. Our team can review your existing reports and request a more detailed technical investigation into the checkout and payment process, without asking you to repeat troubleshooting steps you've already completed.
Your experience highlights areas we need to improve, including earlier detection of recurring payment errors, better coordination between customer support and technical teams, and faster escalation when standard troubleshooting fails. We also aim to provide clearer updates rather than repeatedly suggesting that customers try again later.
We sincerely regret that this unresolved issue has prevented you from completing your purchase and damaged your confidence in Voghion. We hope to have your case properly investigated and work toward a concrete resolution.
Placed orders over past few years
Hi. I have ordrd a few items over past few years and I always look carwfully at logos and tags to see the brand name.. iv ordrd CD TRAINERS FOR MY SON WHICH HE LOVES ANS RECENTLY ORDRD HIM SOME GREY POLO BOTTOMS WHICH HE REALLY LOVES TOO AND THY AL FIT SO SIZES ARE ACCORDING TO WHAT IT SHOWS... ALL U NEED TO DO IS CHECK TO SEE BRAND AND LOGOS ARE IN TACT AND NOT DIFFERENT THAN WHAT IS WRITTEN.. OVERALL GREAT EXPERIENCE AND WILL BE ORDERING AGAIN.... THANKS!!
9 October 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
I am pleased with this site
I am pleased with this site. Service client are very rapid to respond and resolve any issue. I am please with most of my purchases as sometimes sellers can be deceitful but you can count on the service clients. Will keep shopping on this site
4 October 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
Great everything as described
Great everything as described, good delivery time
1 September 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
Super good quality
28 September 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
Really good appp,clothes with best…
Really good appp,clothes with best prices and best material also the clothes and shoes are really comfortable
25 September 2026
Unprompted review
Reply from Voghion
Thank you for sharing your wonderful experience with us!We're delighted to hear you were satisfied with our delivery speed, product quality and customer service.Your feedback means a lot and helps us keep improving our shopping experience for every customer.We look forward to serving you again soon!
Complete fraudsters ordered a few times…
Complete fraudsters ordered a few times had no problem first problem sent proof item was stolen refused refund saying its evris fault this courier company needs to be taken down worst experience u will ever have they sent out items but they will never refund u be aware con artists
22 September 2026
Unprompted review
Reply from Voghion
We’re very sorry that this experience has caused you so much frustration, especially after previous orders had gone smoothly and you then encountered a serious delivery issue with this order.
Please contact us at [customer@voghion.com]with your order number, tracking information and the evidence already submitted. Our team will review the full case again, including the delivery records, any available proof of delivery, the information you previously provided and the earlier refund decision. We want the case to be assessed as a whole rather than asking you to continue going back and forth between different parties.
We are also working to improve how disputed delivery cases are handled by strengthening the review of proof-of-delivery information, escalating cases where the customer reports that a parcel was not actually received, and improving coordination with logistics partners so customers can receive a clearer resolution without unnecessary delays.
We sincerely regret that this experience has damaged your trust in Voghion and would like the opportunity to have your case reviewed properly and fairly.
Value for the money on Voghion is very…
Value for the money on Voghion is very good. Quality of products surprisingly good. After sales communication excellent. I just love shopping with Voghion.
18 September 2026
Unprompted review
Reply from Voghion
Thank you so much for your kind feedback! 😊 We’re delighted to hear that you’re happy with the value for money, product quality, and our after-sales communication. It means a lot to know that you enjoy shopping with Voghion. Thank you for your trust and continued support!
great good quality
10 September 2026
Unprompted review
Reply from Voghion
Thank you for your feedback! 😊 We’re very happy to hear that you’re satisfied with the quality of your purchase. Thanks for choosing Voghion, and we hope to see you again soon!
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