De communicatie over de levering was prima en klopte. De matentabel klopt en daarmee pasten de producten goed.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
As per usual, Ulla Popkins sizes are very large. Size yourself down one size when ordering, or you will be disappointed. Otherwise the products are well made. One key complaint: not enough natural fi... See more
Company replied
I bought quite afew very beautiful and high quality tops on this site awhile back. They had a sale so that was an extra plus! Unfortunately, their quality has greatly declined and their prices are... See more
Company replied
I like that you modernised your offering,-more variety in shapes, great fitting jeans. You changed from having many baggy clothes in the past. It's also easy to return, in case the selected piece does... See more
Company replied
Company details
About Ulla Popken Nederland
Written by the company
Ulla Popken – van Plus Size naar True Size Fashion
Ulla Popken is Europa's toonaangevende merk voor mode vanaf maat 42. Sinds de opening van de eerste winkels in 1987 is Ulla Popken nu vertegenwoordigd in meer dan 16 landen en biedt het een bijzonder uitgebreid assortiment.
Van casual looks en verfijnde, luxueuze collecties tot landelijke mode, sportcollecties, prachtige lingerie en feestelijke mode.
Onze focus ligt op de kwaliteit van onze collecties, perfecte pasvormen en eersteklas afwerking – niet op de maat. Als we in onze bijna veertigjarige geschiedenis één ding hebben geleerd, dan is het dit: geen vrouw zoekt een mooi plus-size kledingstuk – ze zoekt simpelweg een mooi kledingstuk om aan te trekken.
Geïnspireerd door de mindset van moderne vrouwen
Vrouwen van vandaag willen zich niet bezighouden met lichaamsmaten en kledingmaten, en willen daar ook niet mee bezig gehouden worden. Een belangrijk onderdeel van ons zelfbewustzijn is dat je lichaam alleen van jou is – het is geen reflectie van andermans meningen.
Daarom hebben we afscheid genomen van de term Plus Size Fashion. Omdat het naast 'normaal maten' staat en niet binnen dat kader past. Het verwijst ernaar en onderscheidt zich ervan. Dit is een ouderwetse mindset en feitelijk onjuist. Omdat bijna 50% van de vrouwen in Europa maat 42 en groter draagt.
Natuurlijk hebben we hier een nieuwe term voor. Een term die het onderscheid vervaagt en waarvoor Ulla Popken en onze mode vanaf maat 42 in de toekomst zullen staan:
TRUE SIZE FASHION
Contact info
Concertgebouwplein 21, 1071, LM Amsterdam, Netherlands
- 0800-0 201 422
- service@mail.ullapopken.nl
- www.ullapopken.nl
4.3
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
informatie levering en passende maattabel
De communicatie over de levering was prima en klopte.
De matentabel klopt en daarmee pasten de producten goed.
24 August 2026
Reply from Ulla Popken Nederland
Bedankt voor je feedback en de positieve beoordeling! We zijn blij te horen dat je zo tevreden bent en hopen je snel weer terug te zien in onze webshop.
Groetjes,
het Ulla-Popken-team
Fantastic service true to size
Fantastic service. Quality good and size is true to size. Very FAST delivery
12 August 2026
Reply from Ulla Popken Nederland
Thank you for your feedback and the positive review! We’re delighted to hear that you’re so happy with your order and hope to see you back in our online shop soon.
Kind regards,
the Ulla Popken team
Keep up the good spirit!
4 August 2026
Reply from Ulla Popken Nederland
Hi Ellen,
Thank you for the lovely compliment!
Best regards,
The Ulla Popken team
Delivery in parts. Quality is good.
It would have been a 5 Star if the order would have arrived in one go. Most of the shirts are to big if you have size 40/42.
4 July 2026
Reply from Ulla Popken Nederland
Hello,
Thank you for your feedback regarding the sizing. We do our best to make our size chart as clear as possible, but sometimes a size just doesn't fit quite right. Would you like to exchange or return the item?
Please contact our customer service team at 0800 - 0 201 420 or send an email to service@ullapopken.nl. We are available Monday through Friday from 9:00 AM to 7:00 PM and on Saturdays from 9:00 AM to 4:00 PM.
We’re happy to help!
Best regards,
The Ulla Popken team
Excellent product.
Very good comunication, delivery and quality of the product. I highly recomend Ulla Popken NL!
21 July 2026
Reply from Ulla Popken Nederland
Thank you for your feedback and the positive review! We’re delighted to hear that you’re so happy with your order and hope to see you back in our online shop soon.
Kind regards,
the Ulla Popken team
It was a really great online shop.
I bought quite afew very beautiful and high quality tops on this site awhile back.
They had a sale so that was an extra plus!
Unfortunately, their quality has greatly declined and their prices are now extreme in my opinion, so obviously I no longer order my things with this shop.
Such a shame.
30 August 2025
Reply from Ulla Popken Nederland
We’re sorry to hear that the item doesn’t quite meet your expectations. Our customer service team would be happy to work with you to find a suitable solution or an alternative. Please get in touch with our customer service team on 0800 - 0 201 420 or send an email to service@mail.ullapopken.nl. We are available Monday to Friday from 09.00 to 19.00 and on Saturdays from 09.00 to 16.00. We’d be happy to help!
Kind regards,
the Ulla Popken team
My order was delivered to an empty shop…
My order was delivered to an empty shop up the road from my address. The address was correct on the parcel. So postNL problem. I discovered this while waiting to hear about the search the vendor launched with PostNL. The time waiting is painfully long, which is why I investigated myself. Unfortunately the shop owner would not be able to access the empty shop until 2 weeks later. In the meantime I contacted CS finding this unacceptable. Whereas the various people were kindly trying to sort this, that replacement package which was sent to the local branch also failed to arrive. Now I’m told I again have to wait for a new PostNL search despite the first search still not resolved. I WANT MY MONEY BACK. But not possible. Unacceptable. The retail clerk at the shop was not happy with my attempts to resolve this in the shop. I do understand it actually had nothing to do with them. But then she had the temerity to speak to me as if I was an idiot. My Dutch is not perfect, I do make mistakes. That does not mean I’m stupid. I will never use the online platform again, nor will I step into the branch.
19 June 2026
Reply from Ulla Popken Nederland
We are truly sorry to hear about the frustrating experience you've had with your recent order and the subsequent attempts to resolve the delivery issues. We are committed to reviewing the entire process, including the communication from our customer service team and the handling of your case, to prevent similar situations from occurring in the future. Please get in touch with our customer service team on 0800 - 0 201 420 or send an email to service@mail.ullapopken.nl. We are available Monday to Friday from 09.00 to 19.00 and on Saturdays from 09.00 to 16.00. We’d be happy to help!
Kind regards,
the Ulla Popken team
It has been 20 days since i ordered
It has been 20 days since i ordered, no any update or response...
5 June 2026
Reply from Ulla Popken Nederland
Wat vervelend om te horen dat de verzending langer duurt dan verwacht. We begrijpen dat dit teleurstellend is. Om de status van je bestelling te controleren, neem gerust contact op met onze klantenservice via 0800 - 0 201 420 of stuur een e-mail naar service@ullapopken.nl. Wij zijn bereikbaar van maandag tot en met vrijdag van 09.00 tot 19.00 uur en op zaterdag van 09.00 tot 16.00 uur. We helpen je graag verder!
Groetjes,
het Ulla-Popken-team
No way to unsubscribe from news letters
For a relative, I ordered something online through their website.. All good.. now ever since I get their daily news letter in my mailbox. And when I click the unsubscribe link underneath the news letter, the only option is a weekly letter..
Had to call them to cancel the letter. My guess is that they perfectly know they are obliged to offer clear means to unsubscribe but choose to "keep in touch" despite legal provisions.
Ulla.. just do business as you should and don't push your offerings in my mailbox..
(after reply below from Ulla)
You mention it should not be a problem. Well it is.. I'm IT savvy but I can't. And even worse, before writing this review I called your Support. They promised I would be permantly unsubscribed.. guess what, I'm still receiving the news letter. Just quit please.
5 June 2026
Unprompted review
Reply from Ulla Popken Nederland
Many thanks for your feedback. Unsubscribing from the newsletter shouldn't be a problem. Of course, you can also unsubscribe completely. If anything is unclear, please contact our customer service at 0800 - 0 201 420 or send an email to service@ullapopken.nl. We are available Monday through Friday from 9:00 AM to 7:00 PM and on Saturdays from 9:00 AM to 4:00 PM. We’re happy to help!
Best regards,
The Ulla Popken Team
You pay your money to just get for a digital link without getting your order
They take money against providing a digital shopping tracking number without sending anything. And they keeps to tell you to be patient and that your order is on the way and sharing a tracking link that shows no physical parcel was handed. Its just a digital tracking. Its just a fraud Such a Shame.
29 May 2026
Unprompted review
Reply from Ulla Popken Nederland
We’re sorry to hear that delivery is taking longer than expected. We understand that this is disappointing. To check the status of your order, please feel free to contact our customer service team on 0800 0 201 420 or send an email to service@ullapopken.nl. We are available Monday to Friday from 9 am to 7 pm and on Saturdays from 9 am to 4 pm. We’re happy to help!
Kind regards,
the Ulla Popken team
I ordered some clothes for vacation in…
I ordered some clothes for vacation in Greece expecting to return half of them but they were so nice I kept them all.
11 May 2026
Reply from Ulla Popken Nederland
Hi Marion,
Thank you for your lovely compliment!
Best regards,
The Ulla Popken Team
Sizes are bigger than you might expect.
As per usual, Ulla Popkins sizes are very large. Size yourself down one size when ordering, or you will be disappointed. Otherwise the products are well made. One key complaint: not enough natural fiber clothing.
29 April 2026
Reply from Ulla Popken Nederland
Hi Kerith,
That is, of course, not the experience we want to offer you.
Would you please contact our customer service via
Please contact our customer service team at 0800 - 0 201 420 or send an email to service@ullapopken.nl. We are available Monday through Friday from 09:00 to 19:00, and on Saturdays from 09:00 to 16:00.
We would be happy to assist you!
Best regards,
The Ulla Popken Team
Best regards,
The Ulla Popken Team
Products as expected and arrived on time
19 March 2026
Reply from Ulla Popken Nederland
Thank you for your feedback and positive review! We’re glad to hear you’re so happy with your order and hope to see you back in our online store soon.
Best regards,
The Ulla Popken Team
More modern shapes, easy shopping
I like that you modernised your offering,-more variety in shapes, great fitting jeans. You changed from having many baggy clothes in the past. It's also easy to return, in case the selected piece doesn't fit. I regret that you have closed your store in The Hague, now my shopping is mostly online, but that's easy enough.
8 March 2026
Reply from Ulla Popken Nederland
Thank you for your feedback and positive review! We’re glad to hear you’re happy with your order and hope to see you back in our online store soon.
Best regards,
The Ulla Popken Team
Great quality!
14 February 2026
Reply from Ulla Popken Nederland
Bedankt voor je feedback en de positieve beoordeling! We zijn blij te horen dat je zo tevreden bent met je bestelling. We hopen je snel weer terug te zien in onze webshop.
Groetjes,
Het Ulla-Popken-team
You need to update your website
You need to update your website, I got two shirts that were sold out. I wanted those shirts
25 January 2026
Reply from Ulla Popken Nederland
We're sorry to hear that the items you wanted are now sold out. We understand that this can be disappointing. Feel free to keep an eye on our webshop, as our range is regularly updated and new collections arrive frequently. If you have any questions about stock, you can always contact our customer service team via 0800 - 0 201 420 or service@ullapopken.nl.
Kind regards,
Ulla Popken customer services
Reply from Ulla Popken Nederland
Thank you for your positive feedback!
Delivery was very fast.
Delivery was very fast.
Happy with the products.
Only size was bigger than expected other than that quality of dresses were good
15 January 2026
Reply from Ulla Popken Nederland
Hi,
Bedankt voor je feedback over de maatvoering. We doen ons best om onze maattabel zo duidelijk mogelijk te maken, maar het kan gebeuren dat een maat toch niet helemaal goed
zit. Wil je het artikel ruilen of retourneren?
Neem dan contact op met onze klantenservice via 0800 - 0 201 420 of stuur een e-mail naar service@ullapopken.nl.
Wij zijn bereikbaar van maandag tot en met vrijdag van 09.00 tot 19.00 uur en op zaterdag van 09.00 tot 16.00 uur.
We helpen je graag verder!
Groetjes,
Het Ulla-Popken-team
Reply from Ulla Popken Nederland
Hi Olena,
Wij zijn blij te horen dat je tevreden bent met je bestelling. Bedankt voor je feedback!
Sizes can vary
The sizes were kind of difficult to evaluate. Had to send my order back for another size. They tend to fall a little big if you’re on the lower end if the size range. Otherwise good quality and very good service.
21 December 2025
Reply from Ulla Popken Nederland
Hi Karen,
Bedankt voor je feedback over de maatvoering. We doen ons best om onze maattabel zo duidelijk mogelijk te maken, maar het kan gebeuren dat een maat toch niet helemaal goed
zit. Wil je het artikel ruilen of retourneren?
Neem dan contact op met onze klantenservice via 0800 - 0 201 420 of stuur een e-mail naar service@ullapopken.nl.
Wij zijn bereikbaar van maandag tot en met vrijdag van 09.00 tot 19.00 uur en op zaterdag van 09.00 tot 16.00 uur.
We helpen je graag verder!
Groetjes,
Het Ulla-Popken-team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.