Daughter very happy!👕😊👍
I bought 3 very high quality T-shirt from JOOM but needed to buy 2 sizes bigger because Chinese sizes are too small.
The material was perfect, cotton as stated, beautiful deep colours and the printing is excellent!😊👍
My daughter is so happy!!!👕👕👕👑💫
Alot of people seem to have problemen, especially with sizing and returns.
I am quite pleased with my purchases with Joom but I buy from Chinese platforms alot and have done so for quite awhile so I know the do's and donots by now.
Here is some help for newbies:
1. Sizing is ALWAYS Chinese, so size UP(most have a sizing chart. If not, stay away!) and always read the REVIEWS! Other customers will always tell you what shop has what kind of sizing.
The "cotton" is not always cotton. READ everything very carefully. Most sellers always have extra information about their items on the end of the listing. This list is 100% correct.
2. REVIEWS are your best friend!
If there are NO reviews, DONOT BUY!
If you do, it is a blind buy, meaning, maybe good, maybe bad...👐
That is for ALL products.
3. DONOT contact the seller! They will not answer you!
If there is a problem, contact JOOM Customer Service.
4. Yes, you can Return, BUT AT YOUR OWN COST. Yes, sending a package to China is VERY expensive!
In other words, be sure what you want to buy, make sure you buy the correct item listed and make sure you have read EVERYTHING before buying, ALSO THE REVIEWS!!!
If it arrives defect or broken, contact JOOM CUSTOMER SERVICE. You can make a complaint.
5. On 01 july 2026 the EU has added very HIGH IMPORT DUTIES & TAX to ALL non-EU packages(items)
Companies such as JOOM(China)have already added these costs to the ITEMS!
This means the items have become much more expensive than before but you will not have to pay for the import duties and tax here when the package arrives.
JOOM pays these costs to the Dutch Duane for you.
This is a service JOOM does for customers.
They DONOT cheat you, this is done by law💯
6. If you know how to buy from JOOM you will be happy when you find what you are looking for and shipping is usually very fast!
If items donot arrive or are delayed, please remember:
this problemen is usually with the shipping/postal company and not with the seller.
I see always people angry at shop for postagentschap problemen!
WHY????
I hope this helps those who are angry and dissapointed in their experiences.
Thank you JOOM for my good experience!
Happy daughter, happy life😄