Transglobal Express Reviews 

Have been waiting on the chat facility for 20 minutes now and there is still no response from anyone.

I have the best service apart from when I use DHL always late and loss of parcels, I have used the twice now and wont be using them again after such bad service. Transglobal are fantastic and try to help but they have there hands tied and can only do so much

Be wary. They are a waste of time. I have booked a collection for a parcel since the 13th and each day they will tell me DHL is coming for the parcel. They never show up. I will be requesting a refund asap.

Very helpful staff, with great communication throughout. Instant replies and reassurance

Lyndsey Lloyd particularly helpful!

Lyndsey was very helpful in answering questions that I had.

Spoke on live chat to Lyndsey as I had an issue with uploading documents to my shipment. She was extremely helpful and solved my issue promptly. Very good customer service, thank you!

I always find Transglobal efficient and east to use. Their customer service is excellent if you need to contact them.

Called customer services to stop and return a parcel, this should have been possible as the driver had only just left the premises. Despite this, the parcel started its way to France and now we have return charges. What is the point of customer services if they have no control over the service other than to just apologise. It is a shame has previously i have given good reviews.

Totally disappointed with his business and the service offers as in result other party has not received the parcel yet and coZ of the advisor mistake made things more complex don't do business again with them total disaster service 😔 and it's been almost one month and they are taking the mic...

I have contacted Transglobal Express many times since last week.
They have been helpful. I sent Art works to galleries with TGE inland, great service every time. I had problems with the online form this time because the delivery is to the Republic of Ireland. It was much harder for me to complete. When I got stuck today I rang Transglobal again. The help and support I received was superb. Nicola Gonzalez went over and above, she took me step by step over the form.
I am seriously grateful because I was really flustered and frustrated, had a good mind to give it up. She was patient, thorough and professional.
Thanks so much Nicola for saving the day ☺️

If your tracking system is state of the art, 24 hours is too long to investigate and find out where parcels are.

Transglobal customer service team is really helpful and prompt response when any issue arise, I contact them and they sort out in no time

Excellent and relibale service at very reasonable cost

Great sevice as usual
Well done again recommended

Worst service
Worst driver
Worst company

Extremely helpful, friendly & caring

Pam is great for sorting out complicated processes when required.

Otherwise I can follow the steps and organise packages myself for simpler deliveries.

Once again Easy to find a price, Easy to Book parcel in the system and get labels etc and Easy to arrange pick up - Great Service. Thanks again.