Topdanmark Reviews 

I think the person i spoke with was forthright with me eventhough it wasn't the best outcome i expected. I wanted to cancel my top-denmark home insurance because i feel like it's not currenntly a great use of my money. The think is i have to be there for one year before I can cancel or risk a fee. The think is nobody from topdenmark made that apparent to me during registration so I feel like a crucial detail was missed when i signup

Good company to insure !

I had travel insurance for years and the first time I fealt sick and had to cancel a flight they reject the claim saying that I have been feeling sick for longer and they don't cover diseases that are not stable. I guess that is the reason you get a travel insurance to cover you when bad things happen!

More than satisfied with the collaboration with TopDanmark...professional, civilized, well-educated...in almost 6 years, they have been very efficient when I needed their support...With great confidence, I recommend TopDanmark for stress-free driving.

I Got good service and all problems solved by the gentleman on telefon

My claim for bicycle theft was handled quickly and smoothly. I wish I would have gotten the full value to buy new bikes, but I can understand why TopDanmark paid based on the depreciation of the bikes' age.

Different offers that mislead the real offer, bad communication and bad service

I spoke with Epken Osazuwa a consultant with Topdanmark he was extremely knowledgeable and helpful with questions about the different policies we have with the company ,I was very satisfied with the service.

Perfect answers , perfect English .

I have called up twice and both times i have waited in the queue for more then 4 hours.

I will try again tomorrow to get through to someone.

Fast and reliable help. Easy, clear communication. Thank you

It was good talking to your department,the 2 ladies I spoke to were professionals,the only problem was the long waiting time,it was too long I waited for one hour and you must improve on that,I hope you will not delay my accident report when you receive it thank you.

Bad customer service, operators with no experience and respect, closes my phone mid call. Than give me overpriced insurance. You are better go with other companies.

Very efficient service. I got my questions answered and the help was friendly and immediate.

I have use Top Denmark insurance company for my car for the first time and after a big storm it was objects on the road what you can't see , driving in the night .
I gotta a hole in my bumper by an egg size.
In the end top Denmark have register it as a damage made by the driver.

In the end , wery expensive and minimal coverage. I do not recommend!

Huge joke. Make your customer service representatives more competent! They cant understand english so they pass around customers, place them on hold and when “Sarah” answered the phone she will accidentally drop the call. I worked as a csr before and this is very shitty especially for an insurance company. I just want a clarification about my coverage and nobody knows the answer! Hahahaha

30% cost increase on my salary insurance - as they see more claims being filed than they expected and longer than they expected.

Meaning:
1. TOPDANMARK's amateur staff, fckd up their models - so to correct it we make the insurance more expensive to all
2. we priced our insurance below market to get people to sign up, and now we go back to market price.

All those who paid, if they decide to switch now having to be paying again for a year to another provider to be covered...

Insurance maffia at its best!

Topdanmark has been an absolute nightmare to deal with. A simple travel medical claim has dragged on for over 2–3 months, with endless, irrelevant demands. They’ve asked for air tickets, accommodation proof, entire medical histories, full reports, symptom timelines, and even the names and addresses of every doctor we have seen in the last three years. It’s invasive, excessive, and completely disproportionate to the nature of a standard travel insurance claim.

Despite submitting the requested documents, they continue to delay and overcomplicate everything. It feels like they’re doing everything possible to avoid paying out.

Topdanmark has demonstrated zero efficiency, and an apparent strategy of delay and denial.

This process has wasted time, energy, and resources, with no resolution in sight. Incredibly disappointing and unprofessional.

Avoid this company at all costs as when it comes time to support you, they will bury you in red tape and run you in circles.

Absolutely unacceptable.