If Skadeforsikring Reviews 

I am extremely satisfied with the service I received. The entire life insurance process went smoothly, and everything was handled professionally and efficiently. The communication was clear, and the process was easy to understand from start to finish. Thank you for your excellent service and support. I highly recommend If Insurance to others!

I am extremely disappointed with the way my insurance claim has been handled.

My claim was approved, and based on that approval, I proceeded to the service centre. However, when I arrived, I was charged for the service, and the service centre informed me that they had nothing to do with my insurance claim.

When I contacted your customer service team, I was told that I had to pay the amount and that, if I did not, the matter could be passed to a debt recovery company. At the same time, I was informed that they could not provide any explanation regarding the information recorded in my claim or the reason it was approved in the first place.

If there was a mistake in the claim assessment or approval, I do not believe it is fair for me to bear the consequences without a proper explanation. I relied on the information and decision provided by If Insurance, and I feel seriously misled by the way this situation has been handled.

I request that If Insurance investigate this matter, explain why my claim was approved if the service was not covered, and clarify why I am now being asked to pay an unexpected charge.

I also ask you to put any debt recovery action on hold while this complaint is being investigated and to provide me with a written response explaining your decision.

I expect If Insurance to take responsibility for reviewing this matter properly and to offer a fair resolution.

​"I had a car accident and contacted them since I have a Full kasko insurance. My agreed selvrisiko is 5,000, but they shockingly demanded 10,000 krone from me! Terrible customer service, completely unprofessional, and totally untrustworthy. They just try to avoid their responsibilities and do not respect their customers at all. Avoid them!"Hi Louise,
​Your response is completely unacceptable and frankly shows a lack of integrity. I only had one single accident on that day. The car simply sustained damage in two spots during that exact same event.
​Twisting a single accident into "two accidents" just to charge me a 10,000 DKK deductible shows that you care more about taking people's money than acting with any conscience or fairness—which sadly seems to be typical for insurance companies.
​I expect this to be fixed immediately and handled with basic honesty. This is a single accident, and I demand a proper correction now.
​Aziz

I came straight to give a review because the customer service was awesome. So efficient, I'm really surprised.

I have today received a notice of a Inkasso warning on a insurance I did not order and neither have accepted. Secondly, I have spoken to their support twice, already in May, explaining that this car insurance has nothing to do with me, but is via the leasing company leasing the car. Oh my god.

I needed a car insurance for my first car and I called if, because I was already a customer of Topdanmark. I had a good discussion with Aji K insurance advisor. He was very helpful and he used his good knowledge about Ifs products, packages and discounts to create a solution for me which was satisfying. I am super glad you have advisors like him. Good job, Aji and thanks again for your help.

The worst insurance company. They try every possible way to avoid paying the compensation that is rightfully owed.

Extremely professional and considerate insurance. I've had the pleasure of speaking with Martin Ellevang, who took his time to not only answer all of my car insurance questions, but to also make the overall conversation kind, helpful, and enjoyable! Thank you Martin for the call and for how easy it was to do business with If. :)

Even I didnt make damage, they wanted that I pay it. Was obvious from photo that I couldn’t make it with my car, but they not interested. I dont reccomend at all.

I have been a satisfied customer at If for many years, always getting good service and help when needed, hence the 2 stars.

However that all changed when I compared prices with competitors. I was able to reduce my yearly insurance costs from 133 K NOK to 83 K NOK, a whopping saving of 50 K NOK a year, with exactly the same coverage at another big insurance company. Angry that I overpaid for so many years.

So my advice is to check prices and compare, If is taking advantage of loyal customers.

Terrible review of an employee Serhii
Your employee doesn't know how to communicate with customers.
When I refused his offer, he becomes furious and begins to express himself in inharmonious language (curse words).
I think that this is unacceptable for a representative of your company, despite the fact that he presents himself as an “expert” in the insurance industry.
It was terribly unpleasant, living in Denmark I encountered this for the first time.
Shame on the company👎🏿👎🏿👎🏿

Annoying calls and SMS.
Enough!!!

Today I received a call from a pushy ukrainian-speaking insurance seller Sergii, he introduced himself as an employee of the IF insurance company, who simply does not understand the simpel word ,,NO’’.
I want to ask why a person who used to work as a translator in the commune is now using my contacts and personal data to push some strange insurances on me? I NEVER give my consent to this!

He also demanded my cpr number and car numbeplatest, I refused this.
He asked which insurance company I use and how much I pay, but when he didn’t get this information, he started insulting my insurance company, saying he knows that I pay too much, and that my insurance will not cover or pay anything if something happens. I find this unacceptable.

Then he offered me some kind of life insurance, also giving false information:
“You are not insured at work, and if something happens to you, you will get nothing. But we will pay you 10,000 kroner for a broken finger in IF.
After speaking with my boss, I understood this was a lie , I am insured through my job.

Please stop these annoying calls and SMS!

And I want to ask: does your employee have the right to use my personal data and my ukrainian phone number? If he get this information from his other job and I did not give my consent for this?

The insurance provided face to face interactions - which I liked a lot as I am not yet fully capable to understand Danish and hence appreciated gratefully that Mr Hadi took time to explain all in English and in great details.

Rubbish, the guy hit my car and i have to bear half for it. such a rubbish! I paid what i have not done for.!!

We are currently on a trip in Spain that was supposed to continue to France, but our flight to Paris was cancelled. Unsure of how to proceed, we called If for assistance. An employee named Charlotte answered, but instead of helping us, she left us completely stranded with no guidance or support.

It’s incredibly disappointing — after paying for this travel insurance for years, we expected at least some level of help in a moment of need. The lack of assistance is unacceptable. We’re cancelling the policy today.

5 Stars To Aji from customer support.
As a Expat in Denmark it’s always great to have people given you the best service possible!
Thanks Aji!

"I am writing this review to warn others about my incredibly negative experience with If. This company is completely unreliable and has demonstrated a shocking lack of integrity.

I initially signed up for indbo and child accident insurance after a seemingly pleasant conversation with a salesman, who assured me they would handle the cancellation of my existing Tryg insurance. To my utter dismay, I recently discovered that they failed to do this, resulting in me paying double indbo insurance for an extended period. This is unacceptable and shows a complete disregard for their customers.

My troubles didn't end there. When my bike was recently stolen, the treatment I received was nothing short of appalling. From the outset, I was met with rudeness and accusatory questioning. I provided every piece of documentation imaginable – proof of purchase (second-hand), photos, seller conversations, and a police report – yet, after a month of frustrating back-and-forth, my claim was denied.

Now, adding insult to injury, they want to charge me over DKK 1500 to cancel my remaining policies. This is a blatant display of hidden fees that were never disclosed during the sign-up process.

I strongly advise anyone considering If to look elsewhere. This company cannot be trusted. Furthermore, I can't help but notice the stark contrast in treatment compared to my Danish friend, who had a similar bike theft claim handled with significantly less hassle. This raises serious concerns about potential discrimination.

Save yourself the stress, financial loss, and disrespect – avoid If at all costs."

I had a great experience with Nanna from IF Forsikring. I reached via their chat and she quickly followed up with a call answering all my questions straight to the point. Nanna tailored everything based on my needs without trying to upsell insurances I didn't need, which I highly appreciated. She gave me time to decide before signing up, which I did. Fantastic service!