Teletext Holidays Reviews 

Do not book with this company. I had a problem with the Hotel and Teletext did nothing to help. Their customer care was useless. They said it was the Hotels responsibility. It is not my contract was with Teletext. DO NOT TRUST THEM

Veda was incredibly helpful throughout our assisted travel review. She was kind, patient, and professional, taking the time to explain everything clearly and making the whole process much less stressful. Her support and understanding made a real difference, and we felt listened to and treated with genuine care. Thank you, Veda, for all your help—we really appreciate it!

The most appalling customer service I’ve ever experienced.
The holiday I thought I was was booking said the hotel was in the town of Corfu and had a gym. I went ahead and booked it and paid in full. Having done that, I looked further into it and found no gym and a 38 min walk to town.
On the grounds of not being what I wanted and admitted error on their part, I tried to cancel, before I received holiday confirmation, they wouldn’t let me, then said I couldn’t cancel after confirmation had been issued.
2 weeks of many calls and emails, hitting my head against a brick wall, promised calls not received. Etc etc. very stressful and no I’m not going on this holiday.
Avoid teletext holidays at all costs
Having read their reply all I can say is that’s the quickest response I’ve ever had from them😂 wow, shame they can’t be that good at returning phone calls or replying to my emails. Apart from the bog standard ‘we do not refund’ nothing useful from them. Oh, the offer of a £90 discount on a £5699 holiday, what a joke. Again , avoid at all costs

Very bad customer service
Nobody should book from them.

Very kind agent Aaron for his great help and paitnt.

I called to book a holiday to malta told them I wanted full board he offered me price of £680 for 10 days with £100 deposit in the. Booking says bed and breakfast. I only booked as was. Full board. He admitted his mistake now I have to wait 3-7 days for a refund. He should have honoured it He then stated he could do it for that price but. He'd need full payment now which i cpuldnt do so I lost out and can't book anywhere else until my refund comes back please triple check what ur booking

Elvis what can I say your were amazing.
you were so patient you deserve a pay rise after dealing with me so many phone calls thankyou so much for finding us a holiday

Great service.
We first spoke with a lovely gentleman called Harry. At this point we only had a rough idea of where we wanted to go on holiday on a meagre budget. Harry was great at sorting everything; airport, hotel and transfers. Great, we just needed to do a bit more research and see if we could get the same deal cheaper. We couldn't, after hours of trying!

We phoned back a few days later hoping to speak with Harry again, to give him the sale because he'd been so helpful. This time we spoke with Ethan. The offer had changed a bit, not such a good deal. Mmmmm, we needed to think about it some more. Ethan was able to negotiate an excellent deal for us in the end but it was still more expensive than we were first quoted. Lesson learned.

When we finally decided to go for it, we spoke with yet another very pleasant and helpful gentleman, Steven. He put the holiday purchase through for us.

Searching and finding the ideal holiday at the right price can take ages and be quite stressful. This is the second holiday we've booked through Teletext Holidays. We'd definitely recommend them.

Booking was made simple, I had a budget to stick to and an idea of where I wanted to go and let the sales rep so the rest. A lovely hotel called Palm Gardens in Morro Jable, Fuerteventura. First the problem - when we arrived at the airport in Fuerteventura we went to the specified desk for our transfer info only to be told that it had been cancelled ( it hadn't) when we called teletext they kept resending the same transfer voucher which continued to come up as cancelled. We proceeded to the taxi rank (as we were getting nowhere with the transfer company) 1 hour and €116 later we were unpacking at our hotel.
The hotel was a strange mixture of fabulous and nonsensical - it had very friendly reception staff, the rooms were very spacious, well equiped kitchenette and very comfortable beds, clean although a bit dated but for the price very good. It seems all balconies look out to the sea which was a short 5 minute stroll away. There was a very big sun terrace with plenty of sun loungers and a very big swimming pool which was kept very clean BUT there was not a parasol to be had! There were 3 or 4 permanent gazebo type structures which were taken each day and everyone else was left to drag their loungers to the edges of the terrace to find a tiny bit of shade. Don't be fooled by the photos of the pool area with the bar/snack bar , it is NEVER opened and there is NOWHERE within the hotel to get a drink or snack, you had to get dressed and go to the well stocked super market a few doors away! Not even a vending machine for water or coffee. The food served morning and evening was VERY good, lots of choice of cold and hot food where the meats were cooked well and tender. The restaurant was very well serviced by the staff and very clean. So in short good but dated , take your own drinks and parasol to the pool. And don't expect Teletext to sort out any transfer problems for you. Fingers crossed I'll get my money back for the taxi journey.
Special mention to one particular reception staff member Nico who was most kind and helpful during our whole stay.

Everyone serve me nice and clearly I spoke Steven first and I forgot the second customer service served me as well thanks to all

they asked me for my OTP passcode and were exceptionally pushy for a high deposit rate. i feel they are a scam and are collecting your data to defraud your bank account. i spoke to my bank and they agree. i will be reporting them to ICO. They do not explain terms and conditions over the phone and push you to pay a deposit for a holiday you don't fully understand the terms and conditions of - avoid.

This is the first time I've called up telly text holidays. Didn't know what to expect. The lady who answered was called Rebecca and she was so helpful. She guided me all the way so professionally. Gave me a great price and after finding out about us she evan changed the flights for us to suit us without asking for anymore money. I would definitely ring telly text holidays and I would definitely ask for Rebecca again.

Michelle helped us book our holiday and was attentive and knowledgeable from start to finish. Everything that she helped us book was smooth. We had no issues (apart from our room at the hotel but that was not her fault that was the hotel). I would highly recommend booking through her as an agent she was amazing. Thank you.

Booked early for a 10 day trip to Malta with teletext holidays and was told this is the cheapest price around.2 months later found exactly the same holiday with Thomas Cook £500 cheaper.phoned teletext holidays about their price promise and they say the promise is only when you book and I should check before I book which is not a price promise.I feel totally cheated and betrayed by teletext holidays as I believe they were trustworthy but they are sharks go elsewhere for your holidays and don’t trust a word they say

I went online to check out holidays and Teletext came up. I honestly didn't realise they still existed. Well they do an amazing holiday to be honest the best yet. Our booking was straightforward and Krisha got us an amazing deal. We were sent emails to remind us off payments and any changes we were updated immediately.We started our journey and smooth or what everything was like clockwork. Our airport experience then the flights. Our transfers private I may add and hotel was brilliant and return journey we could not fault any of it. We will be booking with Teletext in the future.

The transaction was really easy and Kapil was fantastic all the way through … thanks Telext holidays

having complained to easyjet about the appalling hotel & bad experience they offered one £120 refund . this was 3 weeks go ! i am still waiting for my money ! easyjet say they processed this on 25th june to teletex . teletex have denied receiving this money , saying nothing they can do about it ! they have refused to comply with any suggestion or resolution to trace my refund . as far as they are concerned this is the end of the issue . easyjet say they have processed the money therefore not their problem anymore! i am so frustrated and having to chase my money day after day with no result ! i will not stop until i have my money in my account !!!

I had an excellent experience booking my holiday through Teletext Holidays, thanks to Chris. He was incredibly helpful, professional, and patient throughout the entire process. He took the time to answer all of my questions, explained everything clearly, and made sure I found the best holiday to suit my needs and budget.

Nothing was too much trouble, and Chris made what could have been a stressful process feel easy and enjoyable. His excellent customer service and attention to detail gave me complete confidence in my booking.

A huge thank you to Chris for all of his help. He's a real credit to Teletext Holidays, and I wouldn't hesitate to recommend him to anyone looking to book their next holiday.

great customer service from Andy!