Veda was incredibly helpful throughout our assisted travel review. She was kind, patient, and professional, taking the time to explain everything clearly and making the whole process much less stressf... See more
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I went online to check out holidays and Teletext came up. I honestly didn't realise they still existed. Well they do an amazing holiday to be honest the best yet. Our booking was straightforward and K... See more
Company replied
Have just booked a holiday through Teletext for the second time . As with the first time, this was done professionally and found it reassuring to speak with someone in person . Matthew , you were abl... See more
Company replied
Our sakes advisor Rebecca really helped us a lot when booking our holiday to sharm el sheikh . She was so attentive , polite and very patient !!! This is our second time booking with Teletext Holid... See more
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Company details
Written by the company
At Teletext Holidays, we know exactly what you want from your getaway. Whether it’s a sunny beach break in Europe or an exciting long-haul adventure, we’ve got you covered. For over 30 years, we’ve been sending millions of Brits on holiday, all booked by real people who are only ever a call away. Nothing beats speaking to a travel expert who knows your destination inside out, and that’s why we take the time to find the best options for you, so you don’t have to spend hours scrolling through endless choices. Booking with Teletext Holidays means peace of mind. All Teletext Holidays bookings are made through ATOL-protected suppliers, providing guaranteed consumer protection, and as a proud member of the Travel Trust Association (TTA), we guarantee your money is safe thanks to our triple lock protection system. We’re here for you every step of the way, before, during, and after your trip. Our team is available seven days a week, and if you need us while you’re away, our 24/7 in-resort support is just a phone call away. For over 30 years, our commitment has been simple, delivering trusted service and unforgettable holidays. Put your trust in Teletext Holidays for your next break, and let’s make memories together. Trusted service, unforgettable holidays — that’s the Teletext promise.
Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.
Written by the company
- We’ve got it all covered..
- Take your pick from a vast range of holidays including beach getaways and luxurious long haul escapes to all your favourite destinations.
- Exceptional value for money
- All our holidays offer exceptional value for money and suitable for all budgets. Give us a call and talk through your dream holiday.
- Book with confidence
- You can book with confidence as all our package deals are ATOL protected, and your money is protected by the Travel Trust Association.
- More than just great holidays
- We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusives for last minute bookings.
- 30 years of travel experience
- Get recommendations, tap into our 30 years of travel experience & relax while we do all the hard work for you.
- Real Person Interaction
- Nothing beats speaking to a real human who is knowledgeable about your destinations, so let us do the legwork and save you hours of scrolling.
- Access to Exclusive Offers
- Have access to special airfares, hotel deals and package rates not available online, along with the opportunity to mix and match offers for a totally unique getaway.
Contact info
166 College Road, Harrow, HA1 1BH, London, United Kingdom
- 0330 190 0001
- customerrelations@teletext.com
- www.teletextholidays.co.uk
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Andy was very helpful
Andy was very helpful , he gave great customer service
Reply from Teletext Holidays
Straight forward booking
Krishna was extremely helpful in getting us the best options for our holiday very knowledgeable will definitely book with teletext holidays for future holidays
Reply from Teletext Holidays
Michelle has been AMAZING from many…
Michelle has been AMAZING from many many calls and eventually booking a holiday for us.
Reply from Teletext Holidays
Terrible service
Terrible service. They are lying and say different and do different,
I booked three times in past few years from 2020 to205 and every time they cheated me and scammed me,
and when you booking they will say different things but you booked and few hrs left to travel there will be email you and everything changed. They will ruin your holidays. So my advice please don’t book with them , if you want enjoy your holidays there is many others good trustworthy websites. Avoid teletext .
Reply from Teletext Holidays
I found Teletext holidays very helpful…
I found Teletext holidays very helpful throughout for my booking. We are looking forward our holiday in near future however, they really helped for everything including deal and payment plan. Alfred who works for them is very kind and supportive for our booking.
Reply from Teletext Holidays
Gavin was incredibly helpful and very…
Gavin was incredibly helpful and very polite.
A good man.
Reply from Teletext Holidays
Hayley was superb
Hayley was superb. Was honest and really helped me find a good deal , no hidden costs - told me the breakdown exactly as it was . cheerful, nice to talk to. I have kept her direct number for future bookings. Very grateful to Hayley! She’s a credit to your team!
Reply from Teletext Holidays
Andy provided me with Brilliant service…
Andy provided me with Brilliant service and has a lovely friendly manner
Thank you for your help
Reply from Teletext Holidays
hemline
I had an excellent experience booking my holiday to Turkey thanks to Philip. From start to finish, he was friendly, professional, and incredibly helpful. He took the time to answer all of my questions, explained everything clearly, and made the whole booking process simple and stress-free.
Philip went above and beyond to find the best holiday for my needs, and I really appreciated his patience and attention to detail. His excellent customer service gave me complete confidence in my booking.
I would highly recommend Philip to anyone looking to book a holiday. Thank you for making the experience so easy—I can't wait for my trip to Turkey!
Reply from Teletext Holidays
Lisa was extremely helpful and beat a…
Lisa was extremely helpful and beat a quote I’d received from another provider
Reply from Teletext Holidays
Sumeer was very helpful and got us a…
Sumeer was very helpful and got us a good deal in our holiday
Reply from Teletext Holidays
Handled my query effectively and…
Handled my query effectively and efficiently
Reply from Teletext Holidays
Gavin was attentive
Gavin was attentive, polite and informative and made the payment process the straightforward. Highly recommended!
Reply from Teletext Holidays
Was a booking error on there part…
Was a booking error on there part resulting in the hotel not being able to accommodate us.
We were offered alternative accommodation for trip planned in August none of which met the standards or the requirements as the one paid for.
As per the booking confirmation terms of conditions it clearly states a full refund of any payments made on any significant change to the package.
They have been unwilling to comply with the terms and conditions and in fact have stated they would return the hotel booking cost but not the flights paid for within the package.
Extremely unprofessional nd completely unlawful.
Reply from Teletext Holidays
Kapil was very helpful very pleasant …
Kapil was very helpful very pleasant Couldn’t help enough
Reply from Teletext Holidays
Thank you Alfred and Simon
Thank you Alfred and Simon. Booking was seamless and simple. Will definitely use again.
Reply from Teletext Holidays
Thank you Aaron for explaining how to…
Thank you Aaron for explaining how to use the website properly, took time to explain things. Thank you
Reply from Teletext Holidays
Telextext Holidays - Adam!!
Telextext Holidays - Adam - was incredible!
Fantastic Experience booking this Holiday!
I just wanted to thank Adam on helping me with such professionalism and knowledge, he was really patient and helped me with choosing the most stunning hotel for me and my sister in Corfu town, he made the process so easy and checked up a cancellation for me and upgraded us to a Deluxe room - free Taxi Transfers too, the whole process was a breeze!
Well done to Adam - a real bonus to your company and a pleasure to deal with, and get us an amazing deal...
Reply from Teletext Holidays
Michael was so helpful
Michael was so helpful, he knew I had a budget and found me a super hotel I could afford with good flight times and the hotel has good reviews. Such a helpful sales advisor 🙂
Reply from Teletext Holidays
Clara was very helpful and went out of…
Clara was very helpful and went out of her way to correct name changes as required with the airline. She also made it her duty to call me back and explain this to me. Kezia
Reply from Teletext Holidays
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