Teletext Holidays Reviews 

29,639
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

Veda was incredibly helpful throughout our assisted travel review. She was kind, patient, and professional, taking the time to explain everything clearly and making the whole process much less stressf... See more

Rated 5 out of 5 stars

I went online to check out holidays and Teletext came up. I honestly didn't realise they still existed. Well they do an amazing holiday to be honest the best yet. Our booking was straightforward and K... See more

Company replied

Rated 5 out of 5 stars

Have just booked a holiday through Teletext for the second time . As with the first time, this was done professionally and found it reassuring to speak with someone in person . Matthew , you were abl... See more

Company replied

Rated 5 out of 5 stars

Our sakes advisor Rebecca really helped us a lot when booking our holiday to sharm el sheikh . She was so attentive , polite and very patient !!! This is our second time booking with Teletext Holid... See more

Company replied

Company details

  1. Travel Aggregator

Written by the company

At Teletext Holidays, we know exactly what you want from your getaway. Whether it’s a sunny beach break in Europe or an exciting long-haul adventure, we’ve got you covered. For over 30 years, we’ve been sending millions of Brits on holiday, all booked by real people who are only ever a call away. Nothing beats speaking to a travel expert who knows your destination inside out, and that’s why we take the time to find the best options for you, so you don’t have to spend hours scrolling through endless choices. Booking with Teletext Holidays means peace of mind. All Teletext Holidays bookings are made through ATOL-protected suppliers, providing guaranteed consumer protection, and as a proud member of the Travel Trust Association (TTA), we guarantee your money is safe thanks to our triple lock protection system. We’re here for you every step of the way, before, during, and after your trip. Our team is available seven days a week, and if you need us while you’re away, our 24/7 in-resort support is just a phone call away. For over 30 years, our commitment has been simple, delivering trusted service and unforgettable holidays. Put your trust in Teletext Holidays for your next break, and let’s make memories together. Trusted service, unforgettable holidays — that’s the Teletext promise.

Book and travel with confidence. At Teletext Holidays we offer a huge choice of holiday deals from leading ATOL-protected partners to help you find the perfect beach getaway.

Written by the company

We’ve got it all covered..
Take your pick from a vast range of holidays including beach getaways and luxurious long haul escapes to all your favourite destinations.
Exceptional value for money
All our holidays offer exceptional value for money and suitable for all budgets. Give us a call and talk through your dream holiday.
Book with confidence
You can book with confidence as all our package deals are ATOL protected, and your money is protected by the Travel Trust Association.
More than just great holidays
We provide more than just great holidays, we have destination guides, travel tips, travel information and a huge range of offers and exclusives for last minute bookings.
30 years of travel experience
Get recommendations, tap into our 30 years of travel experience & relax while we do all the hard work for you.
Real Person Interaction
Nothing beats speaking to a real human who is knowledgeable about your destinations, so let us do the legwork and save you hours of scrolling.
Access to Exclusive Offers
Have access to special airfares, hotel deals and package rates not available online, along with the opportunity to mix and match offers for a totally unique getaway.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

30K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(29,639)

3,924 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Andy was very helpful

Andy was very helpful , he gave great customer service

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Wendy,
Thank you for your feedback. We're pleased Andy provided great customer service and made your experience a positive one.
Thanks again,
Sam

Rated 5 out of 5 stars

Straight forward booking

Krishna was extremely helpful in getting us the best options for our holiday very knowledgeable will definitely book with teletext holidays for future holidays

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Tomcol,
Thank you for your review. We're delighted Krishna's knowledge helped you find the best holiday options. We look forward to helping you with your future holidays.
Thanks again,
Sam

Rated 5 out of 5 stars

Michelle has been AMAZING from many…

Michelle has been AMAZING from many many calls and eventually booking a holiday for us.

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Zoe,
Thank you for your wonderful feedback. We're thrilled Michelle was able to support you throughout your booking journey. We hope you have an amazing holiday.
Thanks again,
Sam

Rated 1 out of 5 stars

Terrible service

Terrible service. They are lying and say different and do different,
I booked three times in past few years from 2020 to205 and every time they cheated me and scammed me,
and when you booking they will say different things but you booked and few hrs left to travel there will be email you and everything changed. They will ruin your holidays. So my advice please don’t book with them , if you want enjoy your holidays there is many others good trustworthy websites. Avoid teletext .

12 October 2025
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Dawar,
Thank you for your review. We're sorry to hear about your experience. Unfortunately, we're unable to trace your booking using the information provided in your review. Please contact us at support@teletext.com with some additional details, including your booking reference number, so we can investigate this further and assist you.
Regards
Sam

Rated 5 out of 5 stars

I found Teletext holidays very helpful…

I found Teletext holidays very helpful throughout for my booking. We are looking forward our holiday in near future however, they really helped for everything including deal and payment plan. Alfred who works for them is very kind and supportive for our booking.

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Muhammad,
Thank you for your lovely review. We're pleased Alfred provided such kind and supportive service throughout your booking. We hope you have a fantastic holiday.
Thanks again,
Sam

Rated 5 out of 5 stars

Gavin was incredibly helpful and very…

Gavin was incredibly helpful and very polite.
A good man.

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Simon,
Thank you for your feedback. We're glad Gavin was able to help and provide such polite service. We'll be sure to pass on your kind words.
Thanks again,
Sam

Rated 5 out of 5 stars

Hayley was superb

Hayley was superb. Was honest and really helped me find a good deal , no hidden costs - told me the breakdown exactly as it was . cheerful, nice to talk to. I have kept her direct number for future bookings. Very grateful to Hayley! She’s a credit to your team!

9 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Sarah,
Thank you for your fantastic review. We're delighted Hayley provided honest advice, explained everything clearly and helped you find a great deal. We look forward to helping you again.
Thanks again,
Sam

Rated 5 out of 5 stars

Andy provided me with Brilliant service…

Andy provided me with Brilliant service and has a lovely friendly manner
Thank you for your help

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Caroline,
Thank you for your kind review. We're pleased Andy's friendly approach and brilliant service made such a positive impression.
Thanks again,
Sam

Rated 5 out of 5 stars

hemline

I had an excellent experience booking my holiday to Turkey thanks to Philip. From start to finish, he was friendly, professional, and incredibly helpful. He took the time to answer all of my questions, explained everything clearly, and made the whole booking process simple and stress-free.

Philip went above and beyond to find the best holiday for my needs, and I really appreciated his patience and attention to detail. His excellent customer service gave me complete confidence in my booking.

I would highly recommend Philip to anyone looking to book a holiday. Thank you for making the experience so easy—I can't wait for my trip to Turkey!

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Neil,
Thank you for your amazing feedback. We're delighted Philip made your booking experience simple and stress-free while finding the perfect holiday for you. We hope you have a fantastic time in Turkey.
Thanks again,
Sam

Rated 5 out of 5 stars

Lisa was extremely helpful and beat a…

Lisa was extremely helpful and beat a quote I’d received from another provider

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hi Stephen,
Thank you for your review. We're pleased Lisa was able to beat your previous quote and help you secure a great deal. We hope you have a wonderful holiday.
Thanks again,
Sam

Rated 5 out of 5 stars

Sumeer was very helpful and got us a…

Sumeer was very helpful and got us a good deal in our holiday

10 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Patricia
Thank you for your kind review. We’re delighted to hear that Sumeer was very helpful and was able to find you a great deal for your holiday.

We’ll be sure to pass on your lovely feedback, Sumeer will really appreciate it.

We hope you have a wonderful holiday and look forward to helping you again in the future.
Sam

Rated 5 out of 5 stars

Handled my query effectively and…

Handled my query effectively and efficiently

9 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Jayne
Thank you for your kind review. We’re pleased to hear that your query was handled effectively and efficiently.

We really appreciate your feedback and look forward to assisting you again in the future.
Sam

Rated 5 out of 5 stars

Gavin was attentive

Gavin was attentive, polite and informative and made the payment process the straightforward. Highly recommended!

9 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Chris
Thank you for your fantastic review. We’re delighted to hear that Gavin was attentive, polite and informative, and that he made the payment process straightforward for you.

We’ll be sure to pass on your kind words, Gavin will really appreciate your feedback.

Thank you for recommending us, and we look forward to assisting you again in the future.
Sam

Rated 1 out of 5 stars

Was a booking error on there part…

Was a booking error on there part resulting in the hotel not being able to accommodate us.

We were offered alternative accommodation for trip planned in August none of which met the standards or the requirements as the one paid for.

As per the booking confirmation terms of conditions it clearly states a full refund of any payments made on any significant change to the package.

They have been unwilling to comply with the terms and conditions and in fact have stated they would return the hotel booking cost but not the flights paid for within the package.

Extremely unprofessional nd completely unlawful.

1 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Chris

We’re very sorry to hear about your experience and apologise for any inconvenience caused. We understand your concerns and our team are already in contact with you to discuss this matter and work towards a resolution.

Thank you for your patience while we look into this further.
Sam

Rated 5 out of 5 stars

Kapil was very helpful very pleasant …

Kapil was very helpful very pleasant Couldn’t help enough

9 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey
Thank you for your kind review. We’re delighted to hear that Kapil was so helpful, pleasant, and went above and beyond to assist you.

We’ll be sure to share your lovely feedback with him, he’ll really appreciate it.

Thank you for choosing us, and we look forward to helping you again in the future.
Sam

Rated 5 out of 5 stars

Thank you Alfred and Simon

Thank you Alfred and Simon. Booking was seamless and simple. Will definitely use again.

9 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Kelly

Thank you for your lovely review. We’re delighted to hear that Alfred and Simon made your booking experience seamless and simple.

We’ll be sure to pass on your kind words, they’ll really appreciate your feedback.

Thank you for choosing us, and we look forward to helping you with your future holidays.
Sam

Rated 5 out of 5 stars

Thank you Aaron for explaining how to…

Thank you Aaron for explaining how to use the website properly, took time to explain things. Thank you

9 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Graham
Thank you for your lovely review. We’re so pleased to hear that Aaron was helpful and took the time to explain how to use the website and answer your questions.

We’ll be sure to pass on your kind feedback, Aaron will really appreciate it.
Thank you for choosing us, and we look forward to assisting you again in the future.
Sam

Rated 5 out of 5 stars

Telextext Holidays - Adam!!

Telextext Holidays - Adam - was incredible!
Fantastic Experience booking this Holiday!
I just wanted to thank Adam on helping me with such professionalism and knowledge, he was really patient and helped me with choosing the most stunning hotel for me and my sister in Corfu town, he made the process so easy and checked up a cancellation for me and upgraded us to a Deluxe room - free Taxi Transfers too, the whole process was a breeze!
Well done to Adam - a real bonus to your company and a pleasure to deal with, and get us an amazing deal...

9 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Ally
Thank you for your fantastic review. We’re thrilled to hear that Adam provided such an incredible service and made your holiday booking experience so smooth and enjoyable.

It’s great to know he was able to help you find the perfect hotel in Corfu, arrange the upgrade and ensure everything was taken care of for you and your sister. We’ll be sure to pass on your kind words, Adam will be delighted to hear your feedback.

We hope you both have a wonderful holiday and make some amazing memories.

Thank you for choosing Teletext Holidays, and we look forward to helping you again in the future.
Sam

Rated 5 out of 5 stars

Michael was so helpful

Michael was so helpful, he knew I had a budget and found me a super hotel I could afford with good flight times and the hotel has good reviews. Such a helpful sales advisor 🙂

8 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Nikki

Thank you for your wonderful review. We’re so pleased to hear that Michael was able to help find you a great hotel within your budget, along with suitable flight times and everything you were looking for.

We’ll be sure to pass on your kind feedback, Michael will be delighted to hear your comments.

We hope you have an amazing holiday and look forward to assisting you again in the future.
Sam

Rated 5 out of 5 stars

Clara was very helpful and went out of…

Clara was very helpful and went out of her way to correct name changes as required with the airline. She also made it her duty to call me back and explain this to me. Kezia

9 July 2026
Unprompted review
Teletext Holidays logo

Reply from Teletext Holidays

Hey Kezia
Thank you for your lovely review. We’re delighted to hear that Clara was so helpful and went the extra mile to assist with your name changes and keep you updated throughout the process.

We’ll be sure to pass on your kind feedback to Clara, she’ll really appreciate it.
Thank you for choosing us, and we look forward to assisting you again in the future.
Sam

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