PayPal Deutschland Reviews 

27,653
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Have been using PayPal forever. I guess more than 20 years. It’s convenient and easy. Yesterday for the first time I needed help regarding a false payment with a fraud company ( Ketoway app never down... See more

Rated 1 out of 5 stars

Concert/festival tickets are bought far in advance my event was cancelled and paypal refuse to open dispute for refund after seller did not respond as its outwith 180 days since tickets were purchase... See more

Rated 5 out of 5 stars

Very professional, incredible attention to detail and thorough. Both from an artist and from a craftsmanship point of view this is an excellent service. She was very careful with my hands and always c... See more

Rated 5 out of 5 stars

Always my Default payment method. Have had many issues with scammers on ebay and kleinenanzeige, but PayPal solve the issue 90% of the time. Without Paypal I wouldn't buy anything from small dubious s... See more

Company details

  1. Payment Service
  2. Money Transfer Service
  3. Non-Bank Financial Service

Written by the company

Mit PayPal zahlen und senden Sie Geld einfach, schnell und vor allem sicher. Ihre Bank- oder Kartendaten bleiben geschützt und werden nicht an Dritte weitergegeben. Ob beim Online-Einkauf, beim Bezahlen im Geschäft oder beim Teilen von Ausgaben mit Freunden – PayPal sorgt mit modernen Sicherheitsstandards und Käuferschutz dafür, dass Sie sich auf jede Zahlung verlassen können. So behalten Sie jederzeit die Kontrolle und können sorgenfrei bezahlen.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

28K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(27,653)

16,001 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

DO NOT USE FOR EVENT TICKETS

Concert/festival tickets are bought far in advance my event was cancelled and paypal refuse to open dispute for refund after seller did not respond as its outwith 180 days since tickets were purchased absolute disgrace. DO NOT USE FOR EVENT TICKETS

22 July 2026
Unprompted review
Rated 1 out of 5 stars

PayPal worst execution, no comm

First PayPal did not execute transfer. Cancelled after 7 days without information. PayPal credited my account by mistake. Balancing was a nightmare due to AI chats and confusing App.
Never again.

6 July 2026
Unprompted review
Rated 1 out of 5 stars

PayPal is gone to hell I have been robbed thanks to them

PayPal is gone to hell. After using it for 25 years I've had enough. I was scammed online. I bought something that was a euro. A week later they took money from my account. I opened a case with PayPal. They sided with the scammers!!!!!! Even though the scam company sent an email which admitted I didn't owe them money and there was no evidence I gave permission for money to be taken. PayPal still took the side of the scammers and wouldn't read my email. After 25 years a customer you would think they would side with me. Nope. Now threatening me with debt collection agencies etc. this is fraud and bullying. I won't be using PayPal ever again and would advise people to stay away.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Security

I'm a pensioner, so I only use PayPal privately. The security when using PayPal really impresses me. The speed money is sent is unbeatable.
Thankyou.

12 July 2026
Unprompted review
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with PayPal. After months of trying to resolve my issue, I feel like they failed to protect me as a customer. I provided the information I had, but my case was still closed without a fair resolution.

The process was frustrating, communication was poor, and I was left feeling like no one truly reviewed my situation. I trusted PayPal to help when there was a dispute, but instead I lost both my money and my confidence in the service.

Based on my experience, I will be looking for other payment options in the future. I hope PayPal improves the way it handles disputes and customer support so other customers do not go through the same experience.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

What a Bull$hit company I receive a…

What a Bull$hit company I receive a deposit yesturday for 450.00 and they are holding 136.54 and wont release it til July 23rd ive been a customer of theirs since 2019. And when I told them I am closing my account after I get my money on July 23rd they told me they are going to close my account and keep my 136.54 that is some B S be aware of this no good company

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Unfair account permanent suspension…

Unfair account permanent suspension over a personal transfer—zero English support
I am an international student in Germany and my account was permanently deactivated because a friend accidentally sent me money using 'Goods and Services' instead of a personal transfer. PayPal immediately flagged this as commercial activity and locked my funds, and deactivated my account.

When I tried to call customer support to explain the mistake, the entire automated phone system was strictly in German and impossible to navigate as a non-native speaker. There was absolutely no clear option to speak to a human or request English support.

PayPal completely overrides their own scheduled release dates once they restrict your account, leaving students stranded without their funds. It is incredibly anti-user and hostile to international residents. Do not trust them with your money while living abroad

28 June 2026
Unprompted review
Rated 5 out of 5 stars

Have been using PayPal forever

Have been using PayPal forever. I guess more than 20 years. It’s convenient and easy. Yesterday for the first time I needed help regarding a false payment with a fraud company ( Ketoway app never download!). And they helped me to get back my falsely charged payment. I am a satisfied customer. My bank would have never helped me

1 July 2026
Unprompted review

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