This is the third time I've placed an order with Loopper, and everything has gone very smoothly. They meet their delivery deadlines, the products arrive in good condition, and if there's ever a proble... See more
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We have ordered multiple items like thermo bottles, T-shirts, digital clocks with printing of our logo on it. We have always received good quality products in given delivery time. The service staff is... See more
The whole experience was great! We worked with Lewis and he was super helpful. We needed promotional material for a large event (bottles, tote bags and towels). Lewis showed us several options and ma... See more
Great experience overall! Their website makes it easy to redo the design multiple times and get an instant quote. The follow-up emails from the salesperson were helpful without being pushy. Delivery o... See more
Company details
Written by the company
Loopper is based in the heart of Amsterdam, the Netherlands, and with over 20 years of experience behind us, we have proudly served more than 10,000 companies across 10 European countries. Our dynamic team of 40+ young professionals from 9 different nationalities is constantly innovating to bring fresh ideas to the table, ensuring top-tier service for businesses of all sizes. At Loopper, we offer over 8,000 customisable promotional products, ranging from water bottles and notebooks to clothing and tech gadgets, perfect for any type of event. Whether you’re organising corporate events, trade shows, or giveaways, we have the ideal product to match your needs. Plus, with our fast delivery options, you can count on us to meet tight deadlines with ease. These items play a key role in strengthening your brand’s presence, helping to turn initial interest into lasting customer relationships. Our collection also includes sustainable products made from eco-friendly materials such as milk cartons, rPET, and ocean plastic, allowing you to promote your brand responsibly. Whether you're a small business or a large enterprise, Loopper has the perfect solution for your branding needs. Explore our full range of products today and let us help you create the ultimate brand recognition! Start your order now at Loopper. We're here to help make your event a success, quickly and efficiently!
Contact info
Pieter Braaijweg 101, 1114AJ, Netherlands
- +3120 504 5713
- promo@loopper.com
- www.loopper.com
4.7
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Love the custom printed pens
The order process was easy to use
- straightforward product customisation
- Easy-to-understand proofing
The customised pens look great and the charity who we produced them for loves the pens (with the phone holder)
30 October 2024
Unprompted review
Good customer service
Even if we had a little issue at the beginning of our business with Loopper, they did a great job. They have a very good customer service.
16 October 2024
Unprompted review
Reply from Loopper
Hi,
Thank you for your feedback! Although we encountered a small issue at the start of our collaboration, we’re glad to hear that our customer service met your expectations. We appreciate your trust in Loopper and look forward to working with you again.
Best regards,
The Loopper Team
Great customer service and product
Great customer service, quick and good answers
14 October 2024
Unprompted review
Reply from Loopper
Hi,
Thank you very much for your positive feedback! We appreciate your trust in Loopper and look forward to future projects together.
Best regards,
The Loopper Team
Very nice and responsive team
Very nice and responsive team, easy to review your project and discuss with the team to adjust
9 October 2024
Unprompted review
Reply from Loopper
Dear Alexia P,
Thank you for your kind words! We're glad to hear that you found our team responsive and easy to work with. We look forward to collaborating with you on future projects!
Best regards,
The Loopper Team
Definitely recommended
Very fast, helpful and friendly service. Some items we were only able to find there, not anywhere else across Europe. Fast delivery and high-quality production.
18 October 2024
Unprompted review
Reply from Loopper
Dear Sonya Birch PANDA e.V.,
Thank you so much for your kind words! We are glad that you were happy with our products. We look forward to assisting you again for your future projects!
Best regards,
The Loopper Team
Great process from start to finish
The review of quote process, way in which you can get feedback and the mock-up of the products was really useful. With all products arriving within a week of ordering, at great quality.
18 October 2024
Unprompted review
Reply from Loopper
Hello,
Thank you for your wonderful feedback! We look forward to working with you again in the future!
Best regards,
The Loopper Team
incredibly fast!
I was thoroughly impressed with the service I received. They consistently respond in a timely manner, and the delivery was incredibly fast! I highly recommend this company for anyone in need of a product at the last minute.
15 September 2024
Unprompted review
Reply from Loopper
Dear Sachi,
Thank you so much for your kind words! We're thrilled to hear that our prompt service and fast delivery met your expectations. It’s our goal to provide reliable solutions for those urgent moments, and your recommendation means a lot to us. We look forward to serving you again in the future!
Best regards,
The Loopper Team
Simple ordering process
Simple ordering process, quick response and nice contact.
15 August 2024
Unprompted review
Reply from Loopper
Dear Andreas,
Thank you for the positive feedback! We're always happy to assist you. See you soon at Loopper!
Best regards,
The Loopper Team
Reply from Loopper
Dear Joedus,
Thank you for this positive feedback! We are happy to assist you.
Best regards,
The Loopper Team
Fantastic collaboration
I had a fantastic collaboration with Loopper. They adhered to the strict deadline perfectly and delivered good work. I was assisted by Wesley; a very friendly staff member!
11 July 2024
Unprompted review
Reply from Loopper
Dear Morris,
Thank you for your positive feedback. We are delighted to hear about your successful collaboration with Loopper. Wesley and our team are committed to meeting deadlines and delivering high-quality work. We look forward to working with you again!
Best regards,
Loopper Team
Good
Communication was on point, the products are great ! Only downside was a later delivery than expected but we are satisfied nonetheless.
5 July 2024
Unprompted review
Reply from Loopper
Hi,
Thank you for your positive feedback! We're glad you liked our products and communication. We are working on improving our delivery times. See you soon at Loopper!
Best regards,
Loopper Team
Disaster
They did not send our files to the factory even though they promised us many times they would meet our deadline! These people are not serious, pretending to do customer service when in reality they do not follow up on projects or deadlines. Do not rely on these printers
28 May 2024
Unprompted review
Reply from Loopper
Dear Customer,
Thank you for your feedback. We are sorry to hear that your experience was not satisfactory. Please contact us at promo@loopper.com or +44 20 4576 5960 and provide your project number starting with 52, so we can assist you and resolve the issue as quickly as possible.
Best regards,
The Loopper Team
FUIR ABSOLUMENT
FUIR ABSOLUMENT - J’ai commandé 200 éventails en bambou pour le mariage de ma fille et jai reçu 200 éventails en plastique avec un manche énorme, ne correspondant pas à la photo sur leur site pour “éventail en bambou “. Je me suis plainte auprès de la direction pour tromperie sur la marchandise. Ils m’ont soutenu que c’était conforme et ont refusé de me rembourser. / I have ordered 200 fans in bambou for my daughter ‘s wedding and I have received 200 fans in plastic with a huge handle which does not correspond to the picture they have on the website. When I complained for deception on merchandise , they said against evidence that fans were conform and refused to refund me.
13 May 2024
Unprompted review
Reply from Loopper
Madame Cabotin,
Nous vous remercions pour ce retour.
Nous sommes sincèrement navrés que vous soyez déçue de votre commande mais le produit que vous avez reçu correspond en tout point à ce que vous avez commandé. Que ce soit au niveau de la déscription, de la photo, de l'impression finale ainsi que de la qualité.
Nous sommes toujours prêt, comme proposé précédemment. à vous proposer un geste commercial pour compenser votre déception.
L'équipe Loopper
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