Monday Merch Reviews 

475
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 240 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the exceptional quality of the customized merchandise received for their corporate events. Reviewers often share that the support team is exceptionally responsive, proactive, and guides buyers smoothly through every step of the ordering journey. Though some customers noted occasional challenges or minor hiccups regarding delivery planning and shifts in shipping communication. A few reviewers experienced brief delivery difficulties or scheduling obstacles, though the staff always managed to resolve these issues very quickly. Consumers mentioned that despite these logistical hurdles, the final products still arrived safely and satisfactorily.

What people talk about most

Product

Consumers find product to be positive, highlighting the exceptional quality and wide variety of merchandise... See more

Quality

Reviewers highlight positive aspects of quality, noting that the items received are consistently of a high... See more

Service

Customers consistently note positive experiences with service, highlighting a helpful and professional team... See more

Staff

Clients share positive opinions on staff, highlighting the team's professionalism, helpfulness, and quick... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting prompt arrivals and short... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great experience from start to finish. Customer success team is super attentive, friendly and supportive. Diane Trejo, Sarah van Ettinger and Anna-Maria Müller went above and beyond to make sure I p... See more

Company replied

Rated 5 out of 5 stars

Monday Merch truly saved the day! We approached them with a tight deadline for an international shipment to Germany, and they handled it flawlessly. The quality of the items, specifically the tot... See more

Company replied

Rated 5 out of 5 stars

Both the Sales and Customer Management teams were top notch, providing valuable advice and great recommendations on the designs, answering all our questions timely and with quality, and ensuring eve... See more

Company replied

Rated 5 out of 5 stars

The communication was always clear and straightforward. Towards the end, there were some challenges with delivery planning, but we still received all the sweaters on time. Even after delivery, when a... See more

Company replied


Company details

  1. Promotional Products Supplier
  2. Corporate Gift Supplier
  3. e-Commerce Solution Provider
  4. Promotional Item Store
  5. Storage Facility

About Monday Merch

Written by the company

All-In-One Merch Partner

Design, production, warehousing and shipping of your company merchandise and corporate gifts, all-in-one. Simply select products and let us do the rest. Learn more

Merch Packs

Create beautiful packs for employees, customers, and relations. Learn more

Merch Platform

Use our platform to manage designs company-wide, see stock levels, manage shipments, and automate merch activities. Learn more

Who we help

We help HR, Event Managers, Office Ops, Marketeers, Sales and Client Relations with organizing company merch and corporate gifts.

Get Started

Browse our products, request a quote, and get free designs in 24 hours. Browse products or get in touch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

475 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.9

All reviews

(475)

269 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Excellent service provided by all…

Excellent service provided by all teams, good quality of the products, nice communication and efficient times.

Only issue I believe that could be improved is having a wider range of options for the cup sizes (I believe them to be a bit small), and perhaps having a bit lower prices.

4 September 2026
Rated 5 out of 5 stars

Excellent Service and Outstanding…

Excellent Service and Outstanding Quality

We are extremely satisfied with Monday Merch. The service was excellent, and communication was always friendly, professional, and efficient.

We were also impressed by the fast production time and reliable delivery. The quality of the products is outstanding.

We would gladly order again and highly recommend Monday Merch!

2 September 2026
Rated 5 out of 5 stars

Bespoke stress balls

Monday Merch created bespoke stress balls for my client. The quality of these was of a high standard. A special thank you to Nita and Elizabeta who were very helpful, ensuring the process was smooth and efficient.

2 September 2026
Rated 5 out of 5 stars

Super fast service and great quality

Super nice and fast service, the product looks very good and while wearing it you can feel the good quality. Thank you!

19 August 2026
Monday Merch logo

Reply from Monday Merch

Hi Alicia,

Many thanks! We appreciate your trust and hope to work with you again soon!

Rated 5 out of 5 stars

Great experience

Great experience, I would highly recommend.

17 August 2026
Monday Merch logo

Reply from Monday Merch

Hi Mia,

Thank you! We appreciate your recommendation 😊

Rated 5 out of 5 stars

The service and fast delivery are…

The service and fast delivery are excellent, and we couldn't be happier with the way all our orders have been managed. We will definitely be ordering again.

The product quality is outstanding, and our associates are delighted with the items they received.

22 July 2026
Monday Merch logo

Reply from Monday Merch

Hi Azahara,

Thank you so much for your feedback! We’re delighted to hear that you’re happy with both the service and the quality of the products. We look forward to working with you again! 😊

Rated 5 out of 5 stars

High Quality Swag + Customer Service

The Monday Merch team is extremely responsive, clear and helpful when needing something. They are timely with shipping and create some great swag for our company. Definitely recommend them for both customer service and quality products!

28 July 2026
Monday Merch logo

Reply from Monday Merch

Hi Emily,

Thank you for your wonderful feedback! We’re thrilled to hear that you’re happy with our quality. It’s a pleasure working with you and we truly appreciate your recommendation! 😊

Rated 4 out of 5 stars

Good customer service and communication

The products received are great and the customer service excellent - very good communication. I had to mark down as i had a very difficult experience actually placing the order, the website could be better. All products arrived promptly in the Uk with a short turn around time so very happy.

23 July 2026
Monday Merch logo

Reply from Monday Merch

Hi Debbie,

We're glad to hear that you were happy with the products and the delivery! We also appreciate your feedback regarding the ordering process and are continuously working on improving the platform to make the experience as smooth as possible 😊

Rated 5 out of 5 stars

Great service

Customer Service team is super helpful and made the whole process easy and fast. Many thanks especially to Lusine 👌🏻

21 July 2026
Monday Merch logo

Reply from Monday Merch

Hi Mihaela,

Thank you very much! :)

Rated 5 out of 5 stars

Great communication with the team and…

Great communication with the team and very happy with the final product :)

20 July 2026
Monday Merch logo

Reply from Monday Merch

Hi Marta,

Many thanks! We're glad to hear that you had a great experience and that you’re happy with the final product.

Rated 5 out of 5 stars

Great

Great, quality merch items and excellent customer support

1 July 2026
Monday Merch logo

Reply from Monday Merch

Hi Irina,

Thank you for your feedback! We are happy to hear that you liked our service :)

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