ShirtUp! Reviews 

2,441
•
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I ordered 3 personalized items. The cow plush toy, the bunny and the beeb. While the bunny is ok, the plush toy and the beeb are very underwhelming for the price. The cow is tiny and the print quali... See more

Company replied

Rated 5 out of 5 stars

In one word: excellent. I first did a test order in DTF and DTG print. Both excellent quality. (tshirt size was a bit small but that was clearly indicated with the tshirt I selected when placing the o... See more

Rated 5 out of 5 stars

I made an order of the best quality cotton tissue with some texts in front and on the back. The delivery timings were respected, but unkindely, the shirt arrived with no writes on the back. Conf... See more

Rated 4 out of 5 stars

Cool website; user friendly interface, cool AI feature! Super happy with result (hoodies w/ print)...when they 'finally' arrived. ShirtUp advertises on swift delivery (1-5 days) but was not able to li... See more

Company replied

Company details

  1. Clothing Store
  2. also in
  3. Custom T-Shirt Store
  4. Men's Clothing Store
  5. Printed Clothing Store
  6. Women's Clothing Store

Written by the company

ShirtUp! is your go-to print-on-demand platform for personalizing clothing and accessories—whether for yourself, a unique gift, or your small business. Bring your creativity to life with custom designs that make a statement. We’re all about quality, sustainability, and endless possibilities. Whether you're creating a one-of-a-kind wardrobe, thoughtful presents, or branded merchandise, we make it easy. Use our intuitive design tool to customize your items in just a few clicks, or explore our selection of pre-made designs for instant inspiration. No minimum order—just creativity, your way. With ShirtUp!, your style, gifts, and brand can be as unique as you are. Create. Click. Wear. ShirtUp!


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.1

All reviews

(2,441)

538 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very cheap looking items for the price

I ordered 3 personalized items. The cow plush toy, the bunny and the beeb. While the bunny is ok, the plush toy and the beeb are very underwhelming for the price. The cow is tiny and the print quality is bad. The colors are dull. The beeb is a joke and so thin, it feels like a sheet of plastic. All this for 50€. Not a good deal at all. I won’t be offering this as it looks too cheap.

I have contacted customer service, let see what they say.

19 October 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hello,

Thank you for your review. We're sorry to hear that the products didn't meet your expectations.

Unfortunately, we cannot identify your case from the information in your review. Please note that product details, including dimensions and materials, are available on each product page, and we print designs as uploaded by our customers.

Feel free to contact us by email so we can look into your complaint further.

Kind regards,
ShirtUp!

Rated 5 out of 5 stars

Great quality

Great quality, got their sports shirt Men's size S (normally woman's size M). Great lenght and fit, thin shirt and the print held up even through a Tough viking race.

1 October 2026
Unprompted review
Rated 1 out of 5 stars

Package was delivered too late

Package was delivered too late. Support does nothing. Will never order again. Would not recommend
Quality of the shirt also really bad. Expect to only use it 2 or 3 times.

28 September 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hi Jan,
We’re sorry to hear that both the delivery and the quality of the shirt did not meet your expectations.

We would like to look into what happened and review the quality issue more closely. Please contact us by email with your order number and, if possible, photos showing the issue with the shirt. This will allow our team to investigate your case properly.

Kind regards,
ShirtUp!

Rated 5 out of 5 stars

High quality material and quality print...

Did what was
Promissed. Ordered a unisex premium hoody.. and premium it is.. love the quality and material.. Zipper is smooth...did not expect that from the price.. logo on the front looks sharp and crisp. Design on the back looks even beter. And right where i put it in the online designer. will order again. Between order and delivery took 5 days.. made in Poland?

26 August 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hi,

Thank you so much for the great review! We’re really happy to hear that the premium hoodie exceeded your expectations and that both the quality and prints turned out exactly as you wanted.

And yes, you spotted it correctly, your order was produced in Poland!

Thanks for choosing ShirtUp!, and we look forward to your next order.

Kind regards,
ShirtUp!

Rated 5 out of 5 stars

print came loose

update: I contacted the company and they replaced the shirt. thanks a lot.
print came detached from Tshirt, right after unpacking. Tshirt isn't even worn or washed yet.

20 August 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hi,

We’re very sorry to hear that the print came loose immediately after unpacking. This is certainly not the experience we want you to have with your ShirtUp! order.

Please contact us at europe@shirtup.com with your order number and a photo of the issue. Our customer service team will be happy to look into this with you and find a suitable solution.

Kind regards,
ShirtUp!

Rated 5 out of 5 stars

Very well managed issue

I made an order of the best quality cotton tissue with some texts in front and on the back.
The delivery timings were respected, but unkindely, the shirt arrived with no writes on the back.
Confronting with the customer service has been easy and useful:
They were kind to face the issue and printed another same shirt, with both sides perfectly done, for free.
Has been a really nice experience for me, well managed problem.
I love the colors,the tissue and the printings.
Very well done.

15 July 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from these company

Do not buy from these company. Wrong delivery and bad handling. Delivered wrong printing and it took 3 weeks to get right product and a lot of mailing. The occasion ther tshirt should be used had passed before right product was delivered.
Only got compensation for expres freight. Buy from someone else.

3 August 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hello Harald,

Thank you for sharing your experience. We’re sorry that the initial printing issue meant the replacement arrived too late for your occasion. Our email exchanges were necessary to understand exactly what had gone wrong and provide the correct solution, and our team supported you throughout the process until the correct products were sent. We understand that the delay was still disappointing and appreciate your feedback.

Kind regards,
ShirtUp!

Rated 5 out of 5 stars

Professionals

Items were excellent done, fast delivery

10 July 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hello Augustyniak,

Thank you for your kind review! We're delighted to hear that you were happy with the quality of your items and our fast delivery.

We appreciate your support and look forward to welcoming you back to ShirtUp!

Kind regards,
Team ShirtUp!

Rated 1 out of 5 stars

Very poor quality shirt

Very poor quality shirt, graphic looked terrible, and rather than a person my customer service responses came from an AI bot that probably put a human being out of work. No refund, so now I've paid over €100 for 2 low quality looking boxy t shirts with grainy low quality graphics, never using these guys again I would reccomend you don't either

15 May 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hello Phil,

We’re very sorry to hear that you’re disappointed with your order and experience with us.

We would appreciate the chance to look into this further for you. Unfortunately, we cannot see your email address through the Trustpilot review system, so please contact us again directly by email and we’ll gladly review the case with you.

Kind regards,
ShirtUp!

Rated 1 out of 5 stars

I purchased 2 premium shirts with our…

As of June 1, 2026, I received an email from the company that they will not allow a return nor refund on this order even though the quality of the garments is subpar. It is unacceptable that this company will not guarantee their quality of products.
********************************************

I purchased 2 premium shirts with our company logo. I paid 4 times as much as their competitor because I trusted that I would receive a quality item. I am very disappointed at the quality of the garments received and also the printing. The color of the shirts are also faded, straight up from the packaging. I requested a refund and was told that based on the photos, they do not see any problems. I even sent them pictures of the collar of one of the shirts, which shows frayed material. I do not recommend this company. If they are not willing to satisfy their customers and offer subpar quality of items and printing, they should not be in business.

18 May 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hi,

We are sorry to hear that you were disappointed with your order and with our handling of your complaint. We are currently in contact with you by email regarding this matter and have asked for some additional photos so we can review the products more thoroughly with our production team.

Kind regards,
ShirtUp!

Rated 1 out of 5 stars

Pil3_Of_Sh1t 🤬

Purchased a polo shirt and delivered today. The logos are awful. Purchased with one in the chest and other on the sleeve which is tiny but worst part is the large white rectangles around the logo, on a white shirt, which makes it look cheap and unprofessional. Also a black mark on the collar.
There was an opportunity to buy many for a local golf society but this opportunity has gone. This is the worst shirt ever purchased from anywhere - avoid this company or you will be as disappointed as me 🫣
Have emailed the AI Bot Monika, so let's see what happens next.

#pileofshite

15 April 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hello,

Thank you for your feedback, and we’re sorry to hear that you’re disappointed with the result.

We’d like to clarify that the print is produced exactly as it was confirmed during the ordering process. This includes elements such as the white background behind the logo and the size and placement of each print. We do not make modifications to customer designs before printing, such as removing backgrounds or adjusting elements.

Regarding the black mark on the collar, we are already in contact with you by email and will review this part further with you.

Kind regards,
ShirtUp! Support

Rated 1 out of 5 stars

Limited shipped availability

They don't ship to the Balearics. Unable to ship t-shirts to the Balearics in 2026? Pathetic.

Clearly not a serious business.

8 April 2026
Unprompted review
ShirtUp! logo

Reply from ShirtUp!

Hello Lisa,

We’re sorry for the frustration caused.

At the moment, we are unfortunately unable to ship to certain regions, including the Balearic Islands, due to logistical constraints with our carriers. We understand how disappointing this is and are actively working on expanding our shipping coverage in the future.

Thank you for your feedback, it helps us improve.

Kind regards,
ShirtUp! Support

Rated 5 out of 5 stars

EXCELLENT

In one word: excellent. I first did a test order in DTF and DTG print. Both excellent quality. (tshirt size was a bit small but that was clearly indicated with the tshirt I selected when placing the order). Now I placed and received in total different 4 orders with different print types, shirts, colors and all went very well. Excellent quality print, fast delivery. Just perfect.

8 April 2026
Unprompted review

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