limango.de Reviews 

Second promised refund — still no money

This is now the second time Limango has claimed that my refund was processed.
After more than a month of waiting, Limango eventually admitted that the first refund had actually failed, despite previously telling me that it had been sent and repeatedly directing me back to my bank.
On 12 August, I was informed in writing that the refund had been processed again and that €41.64 would reach my bank account within 7 business days.
Those 7 business days have now passed. I still have not received the money.
I have repeatedly contacted customer service and have already provided screenshots from my bank confirming that the refund was never received. I contacted Limango again after the promised 7-business-day period, but I have received neither my money nor a meaningful response.
It is unacceptable that a customer has to spend this much time chasing a refund of €41.64 that should have been returned more than a month ago.
I will now be taking this matter further through the appropriate consumer protection channels.

I have been Limango customer for over four years and it was good till recently that I have experienced problems about two different orders which shipper has been Hermes. I received one package which was opened in one side that looked like someone has opened it But after controlling the quantity then I accepted it directly from Hermes shipper. I ignored it as sometimes the stuff happening. But again in next few days while I received emails from Hermes which changed the delivery time three times then I called them and I have been told that the package is damaged therefore it has been returned to the sender!! It's not normal at all even if it's damaged then it should be repacked or report to the customer too instead of sending false emails. Moreover,I have sent email about the issue to Limango and complained to Hermes too. Placing an order isn't truthworrhy till Limango clear the issue with their shipping company ciz Limango has contract with Hermes and considered as their customer and Not me But as a customer to both direct and indirect,I have done my job. It's very frustrating that you couldn't not trust to place the orders. Hopefully, Limango be responsible enough to follow it.

I have been ordering from here for years. They are extremely accurate. I have never had an order lost. I only got the wrong item - ordered one, sent another.

Terrible experience. Another regretful customer.
Order 28260205916. Stupidly ordered from here again. Sent this order back because received wrong item and wrong size.
NO refund processing. Customer service sucks at any point.
Avoid to order there!

Refund my money!!

I know to ask it, same to ask Universe to to do so, but I'm going to put official complain to German high customer support office, any of them my lawyer can possibly find.

Absolute scumbags.

Wore it out the same day it arrived and got a couple of compliments, so I guess that says a lot already.

Good and reliable market place

Very bad customer services and shipping . My order did not arrive till now. They use dpd in delivery which is the worst company ever. I tried to write the an email, but in vain. The sending button of thier app is not working. They don't want to solve the problem of their customers.

I mostly had a good experience but the last time they were really not up to standards. I ordered two dresses for my little ones, the one was correct and the other one they sent the wrong size. I contacted them and they gave me a free label to send the dress back to correct the mistake and they will send the correct size if there is still stock. A few days later, after receiving the dress, they paid my money back. I contacted them and told them they said that they will send the dress, as seen on the website that they still have the correct size available, but now I got the money and will have to pay shipping cost again if I want to order the correct size dress. They gave me a coupon to order the dress with free shipping and I reordered the dress (paying though more for it than the first time but atleast I got free shipping). Received the dress a few days later and they sent again the wrong size. Contacted them again and got a free label to return the dress. They received it and I got an email to let me know that they will deduct the shipping cost of almost €6. How does that work? This time you dissapointed me so much not only shipping the wrong size again and again but having to deal also with customer service about money issues. That is unfair and waste of time if it was just done correctly the first time and following what was promised to me. I will not again buy from you and I will not recommend you to other family and friends!

I am odering there many years and never had a problem

The Shoes are of good quality. Kids are happy. Sehr empfehlenswert 👍

Very good experience. Everything worked as expected and the delivery time was really fast.

Been shopping with them for two months now and everything has gone smoothly. Great prices, good product selection, and fast delivery. Haven't had an issue - highly recommend!

Best prices I've found so far on the internet. Delivery in Germany in a maximum of 4-5 days. I have no complaints so far. My wife and I, after 5 orders, have no negative experiences. I returned an item a few days ago through Hermes because it was too small for me, I'm waiting for a refund. So far, great experiences.

order 28250306791 total amateurism in customer support.
a week after ordering they are unable to send me a signed delivery report from the carrier, according to Hermes the order is delivered, nothing has arrived, customer service is totally incompetent.
a week later I don't have my ordered goods, I don't have a refund and I'm still waiting for someone from customer service to finally call me.
this was my first and last order from this company.

The order came fast and furious!! Right size, right colour, faster than it's says on the website. Will order again from here. (I ordered 12 pair-pack of men trunks/boxers. Thank you

The website seems scammy at best, and the positive reviews on trust pilot seem dishonest. I became doubtful after being unable to pay via invoice even after several attempts of trying to correct my information and meet their requirements. I've never encountered this problem with a trusted German website, because they immediately process any invoice orders to alleviate customer doubt. I wouldn't trust them with my PayPal payment either. Have contacted the customer service about payment with invoice. If they fall to promise, I could leave a positive review of the website.

Quailty and a affordable price at one place

I am a regular customer - top deals, especially if you are shopping for children. Friendly customer service and an excellent all around experience.

The product received as it's described on the website. The delivery was also on time and safe. Luckily, I also got a discount for the Birkenstock leather sandals.