I mostly had a good experience but the last time they were really not up to standards. I ordered two dresses for my little ones, the one was correct and the other one they sent the wrong size. I contacted them and they gave me a free label to send the dress back to correct the mistake and they will send the correct size if there is still stock. A few days later, after receiving the dress, they paid my money back. I contacted them and told them they said that they will send the dress, as seen on the website that they still have the correct size available, but now I got the money and will have to pay shipping cost again if I want to order the correct size dress. They gave me a coupon to order the dress with free shipping and I reordered the dress (paying though more for it than the first time but atleast I got free shipping). Received the dress a few days later and they sent again the wrong size. Contacted them again and got a free label to return the dress. They received it and I got an email to let me know that they will deduct the shipping cost of almost €6. How does that work? This time you dissapointed me so much not only shipping the wrong size again and again but having to deal also with customer service about money issues. That is unfair and waste of time if it was just done correctly the first time and following what was promised to me. I will not again buy from you and I will not recommend you to other family and friends!