The Home Depot Reviews 

The workers at the home depot in Ferguson are always helpful. I have always liked home depot over Lowes.

Never use this company don't get your goods and been waiting 5 months for a refund still waiting all they do is steal your money

Awful experience. 2 items were supposed to be delivered 1 day after order. Now, 4 days delayed. Never order online though them!

SOME GENIUS AT MALVERN HOME DEPOT JUST DETERMINED THEIR INDUSTRIAL PIPE THREADER IS NOT MADE TO THREAD GALVANIZED PIPE. WHAT A JOKE. I’VE BEEN GETTING 3/4”PIPE FOR RAILINGS FOR 25 YEARS. MALVERNS INVENTORY IS ALSO ALWAYS INCORRECT. SAVE YOURSELF TROUBLE AND GO TO DOWNINGTOWN. THEY HAVE THE SAME MACHINE AND CONTINUE TO STOCK AND THREAD GALVANIZED PIPE!

I ordered a washer and dryer for my daughter to be delivered. A delivery date and time was set, but on the day they were to deliver they rescheduled at the end of the day to the next morning, 3-7 a.m. I canceled, naturally and they really didn't care. They also have not issued the full credit amount back to my card. I will never purchase from them again!

HOME DEPOT..HORRIBLE, HORRIBLE home goods store. Their customer service STINKS! Bought a tree online, it died, and THEY WOULD NOT GIVE ME A REFUND. They ship dead plants and refuse to give you a refund. "Better Business Bureau accreditation status and customer-submitted review scores (averaging around 1.16/5 stars) are extremely low, with complaints primarily citing delivery, warranty, and customer service issues."! 7,000 customers complained about Home Depot. STAY AWAY FROM HOME DEPOT!! SHOP AT LOWE'S!!!

I wanted to rent a truck from home depot in Boynton beach location and I change my mind at the counter it was to expensive I never took the truck from there lot and ask him to cancel the rental the guy said it’s canceled and a day later I get calls from home depot 800 number to return the truck I said I never rented the truck and they keep calling me I spoke to the rental manager his name was kale and he confirmed true there cameras that I never took the truck he said he will take care of it and close the contract 2 days later I get a charge for 426$ for 3 days and 16 hours I went back to the store and spoke to him and assistant manager and he said that they credit my account they are layer I have to go true a credit card dispute please do your self a Favre do not rent anything there unless you want to go true this

Ordered 2 toilets online, had to reschedule delivery because house under construction wasn't ready. Finally got to delivery date and received 4 hours window for delivery. Stayed home all day. No delivery, email or text notification. Called and they said out of stock! Canceled order and picked up toilets from Lowes.

Bought Redwood fencing, built the fence and every board warped. Yes I put good 2x4 backing. Hot happy at all.

I ordered 420 pieces of 12x12 tiles two days ago. During checkout, I was promised that the delivery team would call me before arriving. They did call, but I missed it by only 20 seconds. I immediately called them back multiple times, but no one answered, and the delivery truck left anyway. I then called the Home Depot hotline and spoke with a store manager named Dale. He treated me terribly, acted completely indifferent, and told me "it is what it is." This is unacceptable customer service for a major purchase. I need corporate to look into this store's management and resolve my delivery.

My purchase of a refridgerator and dishwasher from Home Depot was the worst experiance spending $1476.77. I had to remove a door so we could bring the fridge in. Upon delivery I paid for installation of the dishwasher which they could not do because they carried only one size of supply hose so it was returned. The fridge was installed and turned on. When the fridge was cold we filled it with the food we had in coolers. The next day the fridge stopped working and we had to throw out all the food. Take the door off again so we could return the fridge. I ordered the dishwasher again and just had it delivered. I bought a universal dishwasher kit that Home Depot sells and installed it myself. I didn't hang the door waiting for the replacement refrig. Upon delivery they had to switch how the door opens and get the fridge running. When we started filling the fridge we noticed the door rubbed when closing. I called customer service and they said they would send a tech out to fix it. He came and said send it back to get a new one and someone would call us. NO ONE called us. So far I missed 6 partial days of work, 3x's removed and refilled fridge, 3x's took kitched door off and put back and will loose another half day of work waiting for them to pick up this refrig. Home Depot CEO Ted Decker, is this how you treat your loyal customers?

Purchase a refrigerator and paid for haul to remove and was never removed. Called Customer Care and didn't assist me. Contact Home Deport Corp office and spoke to Eric 800-319-8108 and he was able to assist me with my issue and I'm very happy with his assistance.

Whatever you do, do not trust Home Depot / Character Door / RFInstallations for your door needs. They are not trustworthy and will lie to cover their own butts to get past the warranty period just to leave you high and dry with bad installations and having to pay for your own repairs. The people they to trouble shoot concerns really have no experience in what to look for. They misrepresent the findings in order to not pay for damages to personal property they caused.

STAY AWAY ESPECIALLY IF IN TENNESSEE

Home Depot delivered an $800.00 dishwasher and told my spouse that she had 48 hrs to install it and if it doesn’t work calls them and they will pick it up. But after 48 hrs deadlines your are out of luck and that is their policy. I am out of town until next week and will install it my self when get home. The bottom lines is that Home Depot wants to install it when they delivered their product and that I think they implemented the 48hrs policy. To make the long story short. I told Home Depot to pick your product up I am done. After 40+ years with them and many deployments I’ve ran into this BS. Hey Home Depot there are some us old timers that DYI and not depending on your so called over priced professional installation craps.

I went into the Home Depot right before closing of course to not very much helpful but one lady reluctantly took my money and put it on my credit card and she said she remember me and I did it before and she's really rude told me I wasn't nice I couldn't believe it I never been posted that I asked about which way you scan it nothing then it's like don't do that do this you're not nice I'm going to do you like you do me and never heard of you unmannered people there anyways Fairfax Circle store location I have a good friend who works there but you know they just hire anybody and they're not paid to be be nice and I don't have to be nice to them purely a transaction when you talk takes too much time just to ask them a question and then verify it on the calling credit card people so just they get a payment is all you got to do you don't have to talk to these people they act like like you're supposed to be their friend no stars for Home Depot Fairfax Circle customer service Virginia

My recent experience with the Corona store on Ontario Ave was unpleasant. One manager I spoke with said she could help but did not. I wish I could remember her name because I would mention her by name. I asked for the store manager which I was told was Summer. I was not able to speak with her so I asked for a call back. Nothing! So much for good customer service.

Delta Mechanical is a horrible sub contractor looking to take advantage of Home Depot customers.

Technician was very friendly but the company he works for is very expensive and ridiculous in their pricing for flange repair. I was charged for replacing a flange on two toilets he was already replacing the toilets. So with toilets already out the repair took about 15 minutes and the part is about $10 . His company charged $350 dollars for this job. They were already charging $620 labor to replace 2 toilets. That’s $970 for 2 hours work. He and Delta Mechanical would not listen, this part fails on most toilets so I’m sure it is common practice for Delta Mechanical to pull this price gouge on most toilet installation.
“caveat emptor”

Everton G Dudley is the best and very helpful. He goes out of his way to help my boss every morning.

Horrible horrible company, to buy from, to support, to work for, or anything. Their employees are miserable, overworked, underpaid, and deserve so much better from a billion dollar company. The management is so irresponsible and inconsiderate. They don’t know who they are hiring and they don’t know anyone’s value. They just have random people all around doing unsafe things and not knowing what their job description is. Also only strict on law required training, they could not care any less about safety and job department training.

Sometimes you get such bad service that you wonder how a place stays in business, but you usually don’t equate that to Home Depot. You shop at Home Depot because you know that if you have a problem they are going to make it right, but the Home Depot in Texarkana didn’t make it right, and didn’t even follow Home Depot’s return policy. Tried to return a lawn tractor the day after I purchased it after I found it was leaking oil. Home Depot website clearly says tractors can be returned up to 30 days after purchase, but they would not exchange it and would not refund it. Called the HD main line and they called the Texarkana store and indicated I could return it if I cleaned up the oil (which was weird). I was transferred to the store and explained the situation and was asked if I wanted to talk to the manager. In a last act of cowardice the manager would not take my call but I was disconnected. Extremely disappointed and I’m done with Home Depot. I guess be careful what you buy there because regardless of HD’s return policy Texarkana may or may not accept the return and make it right.