Global Vans Reviews 

3,183
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 359 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the staff for their exceptional helpfulness and professionalism, often going above and beyond to secure the right vehicle and deal at a competitive price. Many people highlight the excellent service and seamless user experience, noting the efficiency and ease of the entire process from start to finish. The customer service is frequently described as outstanding, with agents providing clear communication and personalized attention. Many customers appreciate the quick response times and the team's ability to handle challenging or urgent requests effectively.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their professionalism, helpfulness,... See more

Service

Customers consistently note positive experiences with service, describing it as smooth, efficient, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the outstanding and helpful nature... See more

Price

Clients share positive opinions on price, with many reviewers highlighting that they received the best price... See more

User experience

Consumers find the user experience to be overwhelmingly positive, describing the entire process as smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was looking for a van for our cider business to deliver kegs and came across these guys. Excellent service from Isaac who went out of the way to get us the right model at the right price. Would 100% r... See more

Rated 5 out of 5 stars

Found the company online while I was researching about a van for the company. They have been excellent from the 1st call and we are now waiting for our delivery date all in a couple of days. Very q... See more

Rated 5 out of 5 stars

My Experience was made simple and great but most of all do able which the main dealers and Evans Halshaw couldn't. Being a relatively new business getting a vehicle for my business was hard work until... See more

Rated 5 out of 5 stars

I’ve just ordered a new Vauxhall Vivaro from global vans. I was dealing with Taylor who was brilliant with explaining the terms of the lease as I had little understanding prior to dealing with them. H... See more


Company details

  1. Auto Broker

Information provided by various external sources

At Global Vans, we sell Vans to the people. We save thousands of pounds a year by buying our vans to order. Many other dealerships lose thousands by paying huge interest charges on the stock held on their forecourts. Therefore, we eliminate these unnecessary costs and pass the savings on to you, our customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(3,183)

350 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rhiannon at GlobalVans provided an…

Rhiannon at GlobalVans provided an amazing experience from start to finish. Her communication was excellent—clear, timely, and always helpful—and she truly bent over backwards to support me. She was incredibly flexible in finding the perfect van for my needs, and I never felt rushed or overlooked. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Ive used global numerous times now, and very time Callum has been amazing in his speed, professionalism and finding the best deals for us.
Our first choice for vans based on his performance alone

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Urgent Requirements

Andy has been thorough from start to finish with my urgent requirement, finding not only the vehicles specified, but presenting a number of payment options within an extremely short timeframe. Updates have been provided at each stage making sure we could meet our deadline to start the new contract without any delays. Fantastic service, and highly recommended!

22 July 2026
Unprompted review
Rated 1 out of 5 stars

AVOID

The sales side is great but when it comes to getting the vehicle delivered the service becomes shocking bad.
Failed to deliver the vehicle on the date assigned, then suddenly when your chasing them for a delivery time/date they go dark. Promises to return calls never materialise ..... AVOID

21 July 2026
Unprompted review
Global Vans logo

Reply from Global Vans

Hi Gerry, thank you for your feedback. I understand our team has now spoken to you to explain the situation, I hope we can deliver your new van very soon. Thank you for the business.

Rated 5 out of 5 stars

Global Vans / Gavin Sloan - Fantastic Service

Global Vans / Gavin Sloan dealt with my enquiry very swiftly from the inintial enquiry , within minutes i was contacted and thorugh the lease enquiry nothing was too much trouble for Gavin to provide detailed information taylored to our lease needs.
Global Vans were the second choice after we did find a very slightly cheaper supplier but after a very poor first consulation with the first supplier i did not get a professional service so i reverted back to Global Vans/ Gavin who were again execptional in the first enquiry with them.
The whole process has been smoth and very efficient - Global Vans might not be the cheapest by just a few punds but you most definitley are kept well informed and the lease processs is flwaless. Great Service from start to finish - we are now arranging another van with them !!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

Chris Meek

Chris Meek
Global Vans persevered with me for a few weeks and gave me a deal that I was happy with and of course the right van
Would recommend to anyone looking at a new van

16 July 2026
Unprompted review
Rated 5 out of 5 stars

New van and car

We used Global vans from ages and always dealing with Justin, because his attention to details is great, really good communication and whole process is easy. If you looking good company to buy your new vans or cars please contact Global vans and asked about Justin because his fantanstic. Highly recommend 👌

16 July 2026
Unprompted review
Rated 5 out of 5 stars

We recently purchased our Ford Ranger…

We recently purchased our Ford Ranger trucks from Global Vans and the whole experience has been excellent from start to finish.

The team were professional and helpful throughout the entire process. Communication was great they kept us updated every step of the way and the delivery time was much quicker than we expected.

The customer service has been outstanding, making the whole purchasing process smooth and hassle-free.

We wouldn't hesitate to recommend Global Vans to anyone looking for a new vehicle. Thank you to the whole team for such a fantastic service.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

1st class service

Ben Pomphrey made our experience great yet again.
From start to finished everything was plan sailing.
I had confidence in Ben to come up with the best deal, the right vehicle and a finance package to suite.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Was looking for a van for our cider business to deliver kegs and came across these guys. Excellent service from Isaac who went out of the way to get us the right model at the right price. Would 100% recommend him and his team if you're in the market for a van or car for your company.

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Christian was extremely thorough and helpful throughout, making the entire process very straightforward. I would definitely work with Christian again for future lease deals.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

excellent from the 1st call

Found the company online while I was researching about a van for the company.
They have been excellent from the 1st call and we are now waiting for our delivery date all in a couple of days.
Very quick, and professional.
Would recommend using this for Company vehicles.

9 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look