NA

Noel Apperley

United Kingdom

Reviews

Review of Global Vans

Review of Car Care Plan

Review of Octopus Energy


Rated 5 out of 5 stars

Very professional company

Spoke to Sarah and she was so helpful, patient and just an all round pleasant person to deal with. Switching was easy, everything was easy, do not hesitate, potentially we are saving hundreds of pounds. Got to be a good thing....right?

20 August 2023

Review of Mira Showers

Review of Campbells Prime Meat

Review of Swift Direct Blinds


Rated 3 out of 5 stars

Nile 50 White & Grey Wooden Blinds

Having used this company now several times for my business I am really pleased with the blinds. However, the customer service when an item is not in stock is not great. When you get an email on the day you should actually be taking delivery, for an order you placed a week ago to say that it is out of stock is not really good enough. This has not been the first time this has happened and you are never offered any discount for the inconvenience? As I say, I can't fault the blinds, but the customer service is not very good at all.

31 October 2016
Unprompted review

Reply from Swift Direct Blinds

Dear Noel,

Apologies for the poor service you have received. We aim to inform customers as soon as our production team makes us aware that there is a problem with the order.

Regarding discount, if the customer requests for one, we would liaise with the manager to see what could be done for you.

If you wish to see if you can get a refund back on your order, please email shop@directblinds.co.uk with your DBX order number and your complaint.

Kind Regards,
The Direct Blinds Sales Team.