Georges Cameras Reviews 

151
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being extremely helpful, exceptionally friendly, and deeply knowledgeable about all the photography gear and accessories available in the physical store. Many people also highlight the highly competitive prices, the fantastic product selection, and the remarkably fast delivery times provided when ordering items online. However, some reviewers were not happy with unexpected delivery delays and postal shipping issues that caused considerable frustration. A few consumers additionally mentioned serious problems with products not being actually in stock as advertised online, leading to exceptionally long waiting times.

What people talk about most

Product

Clients share positive opinions on product quality, expressing satisfaction with items like cameras, lenses,... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, professionalism,... See more

Service

People report positive experiences with service, highlighting excellent advice, fast delivery, and very... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that packages arrive promptly with secure... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The unit I ordered arrived on time. However, it seemed to have been sourced from Japan or China. When I first turned it on I could not make sense of it, even to change the language to English. It was... See more

Rated 4 out of 5 stars

There is a lot to take in but they spoke to me and helped me with what I needed

Rated 5 out of 5 stars

Visited the Chatswood store late on Sunday to buy some dividers for an old camera bag. Left with a new Tenba backpack for a great price. Staff were very helpful and allowed me to look at multiple pack... See more

Rated 5 out of 5 stars

I ordered a Peak Design wrist strap which was in stock at the Chatswood store. Received the order confirmation email immediately. Late in the evening an order ready for collection email was received.... See more


Company details

Verified business

Trustpilot has verified this business is government-registered. We’ve confirmed it maintains an online presence and shows no matches on warning or sanction lists.

Government registration: 71002052511

  1. Camera Store
  2. also in
  3. Photo Shop

Information provided by various external sources

Shop and rent at Georges for a wide selection of digital cameras including Point & Shoot Cameras and Digital SLR cameras, camera accessories, lenses, and camcorders. Australia's home for the digital camera, your own digital camera warehouse.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

151 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(151)

93 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

3 months and counting

Ordered a CFExpress card in July, I'm pretty sure it said it was in stock. It's now November and nothing. Price was good though, or else I would have cancelled the order by now.

5 November 2026
Unprompted review
Rated 1 out of 5 stars

I’m a professional wedding photographer…

I’m a professional wedding photographer and videographer, and I would not order from Georges Cameras again.

On 27 October I ordered a Tamron 17-70mm lens for $904.95. The website showed it as In Stock with Express Shipping of 1 to 4 days. I paid for express because I needed it for a shoot that Saturday. It didn’t ship. When I asked to cancel, I was told the lens had not been in stock when I ordered. I was given no dispatch date. I was then told that 10% of the order value (about $90) would be deducted from my refund unless I chose a different lens.

So the stock information I relied on was wrong, the delay wasn’t caused by me, and I was the one being asked to pay for it.

This wasn’t a one-off. In July I ordered a Sony carrying case from them. The other items arrived, but the case still hasn’t after more than three months, despite several follow-ups and two delivery estimates that passed.

Their own policy says a full refund applies when a product can’t be delivered in a reasonable time. At the time of writing, neither refund has been confirmed.

If you need gear by a certain date, call and confirm they physically have it before you pay. Don’t rely on the In Stock label.

31 October 2026
Unprompted review
Rated 5 out of 5 stars

Georges Camera Store in Sydney is the Best!

Georges Camera Store in Sydney has been my go to place for all my photo and video gear. The staff know their stuff, are helpful, professional, and the prices are always the most competitive. Just bought another Sony camera and memory card from them. I highly recommend Georges Cameras in Sydney.

30 October 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing customer service

Very disappointing customer service. Advertise a product online "available for delivery" but when you go to check out there is no delivery option, only pickup instore. Rang the store and they said if you cant pick it up too bad. Just dreadful in 2026

29 October 2026
Unprompted review
Rated 5 out of 5 stars

I dropped in to test some cameras at…

I dropped in to test some cameras at the Chatswood store. I had a short list but was undecided. I was fortunate to be assisted by Victor. He was very knowledgeable and helpful. Thanks to Victor's excellent customer service, I left with a brand new camera and I couldn't be happier with my selection.

25 October 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

I love Georges. They always answer the phone - seek to find accurate answers and help you find what you are looking for - even if they don't stock it. I return time and again.

12 October 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful

When I bordered a lens with the incorrect mount, George's was extremely helpful in organising an exchange of the lens. Their advice on my camera and accessories was excellent.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful staff and speedy delivery

Very helpful staff, both in the store, over the phone and when making online enquiries. Living in a regional area and not being in Sydney very often I use online ordering and I find Jem amazing, always responds and follows up with answers to any queries. The current staff in George St are super friendly and helpful and George's because of this, they are my preferred shop for all my photography equipment.

29 September 2026
Unprompted review

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