Gumtree Australia Reviews 

798
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 577 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that posting items is fast and straightforward, making it very simple to connect successfully with genuine local buyers. People also appreciate the highly intuitive interface and reasonable costs involved in selling goods without ever encountering any major trouble. However, some customers also noted that promotional fees for extras can be quite expensive, and selling certain items sometimes takes much longer than expected. Some reviewers were not happy with sudden account access issues, deleted profiles, or unexpected security blocks experienced while trying to use the platform.

What people talk about most

Product

Customers report great satisfaction with selling and buying products on the platform, noting that items often... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website and app interface... See more

Website

Users describe positive interactions with the website, highlighting that it is very easy to use, convenient... See more

Price

People report ambiguous experiences with price and costs, reflecting a wide range of differing opinions. Many... See more

Service

Consumers find service to be positive, noting that everything went well. People report reliable transactions... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Listed the item for quite a while, finally received an offer and fell into the price range I would accept. The buyer was reliable and picked up the goods on time...everything went well. I particularl... See more

Company replied

Rated 5 out of 5 stars

It's not too difficult to sell things on Gumtree in Sydney, a fewer buyers make nonsense offers, you got to be careful in dealing with people,.but at the end, there still are a few Genuine Buyers and... See more

Company replied

Rated 5 out of 5 stars

My last Gumtree sale was an easy, early drive-by, someone picked up an outdoor sink. The interaction via Gumtree message and phone was friendly and straight forward. I deal with a lot of scammers on G... See more

Company replied

Rated 5 out of 5 stars

Gumtree's interface is great and easy to use. However, it no longer attracts buyers. The item was sold via Facebook Marketplace, which has a terrible interface and menu system but, strangely, does a... See more

Company replied


Company details

  1. #10 of 21 best companies in Online Marketplace
  2. #5 of 5 best companies in Media Company

Written by the company

Gumtree.com.au is Australia’s local marketplace, connecting more than 7 million* buyers and sellers every month in the local community. Buy, sell and find almost anything across hundreds of categories – including: Home & Garden, Cars, Jobs and more. Find what you’re looking for with ease and post on the move with the Gumtree App. You can easily download from the App Store or Google Play. *average Jan-dec 2016, Nielsen


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

798 reviews

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4.5

All reviews

(798)

576 reviews in the last 12 months

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Rated 5 out of 5 stars

Free flatform to buy and sale

Free flatform to buy and sale. Not recommend GumtreePay as buyer can open chargeback to bank to take money back.

30 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Thomas,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear you’ve found Gumtree a useful platform for buying and selling, and we also appreciate you sharing your comments about Gumtree Pay. If you’ve had a payment related concern, please feel free to contact us directly so our team can look into it further and assist.

Rated 4 out of 5 stars

Easy to post and manage ads

Easy to post and manage ads. Item sold fairly quickly

23 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Ben,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear you found Gumtree easy to use for posting and managing ads and that your item sold fairly quickly. We truly appreciate your positive feedback and support.

Rated 5 out of 5 stars

great experience

30 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Benny,

Thank you for taking the time to leave us your feedback.

We’re delighted to hear you had a great experience, and we truly appreciate your kind words and support.

Rated 5 out of 5 stars

The smart way to dispose of unwanted goods.

Ease of placing ads. Immediate confirmation.Clarification of describing article.Regular progress reports.Convenience of replying to enquirers. All this at no cost unless more exposure, than a small fee is applicable.

29 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Eddy,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you found Gumtree a smart and convenient way to sell unwanted goods, and that the ad posting and enquiry process worked well for you. We truly appreciate your thoughtful feedback and support.

Rated 4 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi there M Merrick,

Thank you for taking the time to share your feedback with us.

We appreciate you sharing your experience, and we understand that sometimes adjusting the price can be part of getting a sale across the line. Thank you for using Gumtree.

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi Ian,

Thank you for taking the time to leave us your feedback.

We’re delighted to hear the sale worked out as planned, and we truly appreciate your positive experience and support.

Rated 4 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi Warwick,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear you had a successful sale after a few enquiries, and we truly appreciate you sharing your experience with Gumtree.

Rated 5 out of 5 stars

Quick easy sale

28 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Leon,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you had a quick and easy sale, and we truly appreciate your support and positive experience with Gumtree.

Rated 5 out of 5 stars

Gumtree is a good way to advertise your…

Gumtree is a good way to advertise your stuff, but be aware of the scammers out there.

28 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Mark,

Thank you for taking the time to share your feedback with us.

We’re pleased to hear you’ve found Gumtree a good way to advertise your items, and we also appreciate you highlighting the importance of staying alert to scams when buying and selling online. Thank you for sharing your experience with us.

Rated 5 out of 5 stars

To busy ATM

Please just cancel my Ad and let me out of this system

5 June 2025
Gumtree Australia logo

Reply from Gumtree Australia

Hi Kerryn,

It looks like you were able to successfully delete your ad. Please contact our Helpdesk if you need any assistance, thank you for your feedback!

-The Gumtree Team

Rated 5 out of 5 stars

Very dependable

The purchaser was polite turned up and easy to negotiate fairly.

27 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Derek,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear your buyer was polite, turned up on time and that the negotiation was fair and straightforward. We truly appreciate your positive experience and support.

Rated 4 out of 5 stars

i have no experience with that company

i have no experience with that company, a forced screen.

26 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Paul,

Thank you for taking the time to share your feedback with us.

We’re sorry to hear this was your experience, and we appreciate you raising it. Your feedback is valuable and helps highlight where the experience may not have felt clear or expected.

Rated 5 out of 5 stars

neat

neat, clean sale

23 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Dale,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you had a neat and clean sale, and we truly appreciate your positive experience and support.

Rated 5 out of 5 stars

DEVELOPED A GOOD RELATIONSHIP WITH BUYER!

DEVELOPED A GOOD RELATIONSHIP WITH THE BUYER EVEN THOUGH I HAD NEVER MET HIM PREVIOUSLY. HE APPEARED TO BE VERY HAPPY WITH THE PRICE, THE ITEMS WERE ALL NEW, AND HE LEFT VERY PLEASED. GUMTREE PROVIDES A GREAT PLATFORM FOR SELLING ITEMS. THANK YOU GUYS.

27 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi there Yay,

Thank you for taking the time to share your feedback with us.

We’re delighted to hear you had such a positive experience with your buyer and that Gumtree helped support a happy sale. We truly appreciate your thoughtful feedback and kind words.

Rated 5 out of 5 stars

Free of charge

24 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Danny,

We're happy that your experience on the site was good and that your item has sold. Thank you for sharing your feedback.

-The Gumtree Team

Rated 5 out of 5 stars
Gumtree Australia logo

Reply from Gumtree Australia

Hi Sanjeev,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear you found the experience quick and spot on, and we truly appreciate your kind words and support.

Rated 5 out of 5 stars

Buyer accepted that price of product…

Buyer accepted that price of product was good so there was no haggling. Product sold reasonably quickly

23 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Ian,

Thank you for taking the time to share your feedback with us.

We’re so pleased to hear your buyer accepted the price without hassle and that your product sold reasonably quickly. We truly appreciate your positive experience and support.

Rated 5 out of 5 stars

Ease of transaction hassle free and…

Ease of transaction hassle free and done with cash thanks Gumtree!

23 May 2026
Gumtree Australia logo

Reply from Gumtree Australia

Hi Alan,

Thank you for taking the time to leave us your feedback.

We’re delighted to hear you had a hassle free cash transaction, and we truly appreciate your kind words and support.

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