NATPAT Reviews 

5,827
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 1,837 reviews, reviewers overwhelmingly had a great experience with this company. People love the natural products, noting that the patches are consistently effective and completely safe for children and pets. Customers frequently mention that the support team is exceptionally responsive, kind, and always ready to help with subscription changes or questions. Buyers appreciate how fast orders arrive and how neatly everything is packaged for everyday outdoor use. Some reviewers were not happy with missing items, unexpected duplicate subscriptions, or significantly delayed shipping times. A few consumers also experienced poor communication and unhelpful responses when trying to resolve these order problems.

What people talk about most

Product

Clients share positive opinions on product, highlighting how effective the natural patches are for protecting... See more

Customer service

Customers consistently note positive experiences with customer service, praising the prompt and amazing... See more

Response time

People report positive experiences with response time, noting that customer service is exceptionally fast and... See more

Order

Customers had positive experiences with order, highlighting prompt communication and helpful support when... See more

Staff

Reviewers mention positive feedback about staff, highlighting prompt, amazing, and super friendly customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thank you for being. Company that has excellent customer service and understands their customers needs change. I absolutely LOVE this product. It was awesome all summer long for my kiddo at camp! She... See more

Company replied

Rated 5 out of 5 stars

Excellent product that I know works! I ran out of stickers and ended up with 17 bites within 2 hours of walking, over the course of two nights walking my dog. I recommend this product to anyone lookin... See more

Company replied

Rated 5 out of 5 stars

I shared the patches with 10 kids from 3 families on the 4th of July. The day before, there had been several ticks spotted on 3 kids and a dog. Everyone was relieved when I put stickers on all of... See more

Company replied

Rated 5 out of 5 stars

Recent interaction with Caz ( support hero ) was pretty awesome !!! All the customer service are prompt and amazing when you ask questions . So helpful !!!!

Company replied


Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. General Store
  4. Pet Store
  5. Pet Supply Store
  6. Pharmaceutical Lab

Written by the company

Meet NATPAT: Stick on Superpowers! Born from the love of a parent and the magic of nature, NATPAT is on a mission. We're here to infuse your family's everyday with little moments of joy and big doses of care. Take a peek into our story and discover why families everywhere are getting excited about the NATPAT experience.

Feel confident shopping with NATPAT

We always want you to be happy with your NATPAT purchase

We always want you to be happy with your NATPAT purchase
Didn't find the perfect patch? Don't worry. Just contact us at care@natpat.com with your order number or email address used to place the order and we'll streamline the exchange process for you. If you'd rather a refund, that's absolutely fine too.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,827)

1,837 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick reply on a holiday weekend

It was a Saturday morning and I was using the product for the first time. I had a question and emailed the Customer Support team not expecting to get an answer until after the holiday weekend. I was very happy when Caz emailed back just a short while later with the answer I needed so I could properly use the product. I really appreciated her prompt and friendly reply, it gave me the comfort and reassurance I needed. Great customer service!

5 September 2026
Unprompted review
Rated 4 out of 5 stars

mosquito and itch patches are a MIRACLE

The mosquito and itch patches are a miracle. My little grandson gets ate up with mosquito bites when he goes outside or if they get in his house. With the mosquito stickers, he’s not getting the mosquito bites. I ordered the inch stickers after he gotten a bunch of mosquito bites somewhere else. The itch quits immediately when you put it on he’s two years old and if he goes somewhere and gets a bite when he gets home, he’ll tell you bobo and show you where he needs a sticker. I love these. The only issue is shipping is a little slow so if you’re getting low on them, always order and give enough time to get your order in before you run out. Right now I have an order in for the seasonal allergy, breathe easy, bedtime, and a few others. I’m looking forward to getting them and expecting them to work just as good as these two have NatPat thank you for this product.

3 September 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful product and experience

Wonderful product and experience! These little stickers are adorable and make it easy for kids to want to use, they smell good and stay on an active kid! My 7 year old loves picking which ones to wear! When I reached out to customer service about my subscription- I received a quick response back and was very pleased with the level of service they provided! Will definitely be ordering again once we run low as I don’t want to run out!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company. Products that actually work! Subscriptions that are affordable... if you can't afford the subscription, then look at Target or other stores for this product... Customer service is quick and attentive. Very sweet and easy to talk too! Highly recommend NatPat!

3 September 2026
Unprompted review
Rated 5 out of 5 stars

These really worked

These really worked ! Perfect for a summer night in the backyard especially with having a pool. We were able to enjoy our summer nights this year! Thankyou for making an amazing product

20 August 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy communication

Quick and easy communication! My most recent interaction was with Caz, who was very helpful and quickly resolved the issues I had with my order and account. Great customer service!

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product and amazing customer service!

These were recommended to me by a friend who absolutely loves them, and so far I’ve been really happy with them too! I haven’t had a chance to properly try out the mosquito repellent yet, but I have used the anti-itch and it has been an absolute godsend.

I also had to reach out to customer care and spoke with Caz, who was fantastic. Super fast response times, really professional, and genuinely helpful. Such a great experience all around so far!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Great all round company

The items arrived in good time, well packed and I put the sticker inside the tag and attached to my baby boys collar. He has it on for 15 days and seems calmer real test will be when he meets another dog who is not from his pack.
I also had cause to contact the company and their customer service is second to none, got back to me with in the hour, and were very helpful.
Am very impressed with the company as a whole. Also just to let you know I am not getting paid or receiving anything for writing this review, I am doing it as I think this company is good and if you have any query's before you buy anything they are happy to help you.

31 August 2026
Unprompted review
Rated 5 out of 5 stars

A+ customer service!!

Although the product did not work well on the kids (they must be extra tasty to the mosquitoes 😂)...their customer service was EXCELLENT!! Caz was extremely kind and helpful 😀
So much so that I will try again next year to see if we can get a better result!!
Caz.....keep up the great work!! They are so lucky to have you!

31 August 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Customer service support !!!

Recent interaction with Caz ( support hero ) was pretty awesome !!! All the customer service are prompt and amazing when you ask questions . So helpful !!!!

25 August 2026
Unprompted review
NATPAT logo

Reply from NATPAT

Thanks so much! We really appreciate your kind words.

Rated 5 out of 5 stars

Very friendly and kind

Very friendly and kind! Very responsive! Thanks

29 August 2026
Unprompted review
NATPAT logo

Reply from NATPAT

Thanks for sharing your experience, Sandy!

Rated 5 out of 5 stars

Thank you for being awesome!

Thank you for being. Company that has excellent customer service and understands their customers needs change. I absolutely LOVE this product. It was awesome all summer long for my kiddo at camp! She loved them and so did I knowing she was protected from tics ;) she has less mosquito bites, very few actually when she usually gets eaten alive! We found zero tics and her camps were outside and in the woods all summer. What the best part is, is that we do not need through winter here in Michigan, so autoship is kit something we need. When I asked to cancel my subscription until next season.... Guess what??? No questions asked and just a reply that it was done! I am so over every company roping you into a subscription and then making you jump through hoops to get out of it, but not Natpat! I highly recommend them for their product and their customer service that actually cares! Thanks guys and see you next season!

28 August 2026
Unprompted review
NATPAT logo

Reply from NATPAT

Thanks so much! We really appreciate your support, Karen.🥰

Rated 5 out of 5 stars

Thanks

Thanks . She was friendly and helpful

28 August 2026
Unprompted review
NATPAT logo

Reply from NATPAT

Thanks for sharing! So glad we could help.

Rated 5 out of 5 stars

Excellent and safe product

Excellent product that I know works! I ran out of stickers and ended up with 17 bites within 2 hours of walking, over the course of two nights walking my dog. I recommend this product to anyone looking for protection from mosquitoes and wanting to use something safe for both humans and pets. I have pet rabbits that are very sensitive to most things and I will wear them around them without worrying. I’ve been using these religiously for 6+ years now and will always keep them stocked in my household!

26 August 2026
Unprompted review
NATPAT logo

Reply from NATPAT

Thanks so much! We’re grateful for your loyalty and recommendation, Erin.🥰

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