Thank you for being. Company that has excellent customer service and understands their customers needs change. I absolutely LOVE this product. It was awesome all summer long for my kiddo at camp! She loved them and so did I knowing she was protected from tics ;) she has less mosquito bites, very few actually when she usually gets eaten alive! We found zero tics and her camps were outside and in the woods all summer. What the best part is, is that we do not need through winter here in Michigan, so autoship is kit something we need. When I asked to cancel my subscription until next season.... Guess what??? No questions asked and just a reply that it was done! I am so over every company roping you into a subscription and then making you jump through hoops to get out of it, but not Natpat! I highly recommend them for their product and their customer service that actually cares! Thanks guys and see you next season!