Formula One Autocentres Reviews 

44,735
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 5,527 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking system is fast and simple, allowing them to secure desired time slots easily. Additionally, people find the prices very competitive compared to other local providers. Many individuals also appreciate the helpful team members who explain repairs thoroughly and provide efficient service. Some reviewers were not happy with unhelpful staff members and unexpected issues experienced during their appointments. A few consumers reported encountering poor customer service, extended waiting times at reception, or unresolved vehicle problems after paying. These individuals noted feeling ignored by employees or facing rude attitudes when asking questions about their cars.

What people talk about most

Service

Consumers find service to be ambiguous, with highly mixed experiences reported across different visits. While... See more

Booking process

Customers consistently note positive experiences with booking process, highlighting that it is very easy to... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is very easy and... See more

Staff

Clients share ambiguous opinions on staff, with many praising the helpful, friendly, and knowledgeable team... See more

Price

Users describe positive interactions with price, highlighting competitive and fair rates for tyres, bookings,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Always seem to come out well on price. Have used for a few years in different areas. Booked MOT not attended yet, first time at this centre

Rated 4 out of 5 stars

Good experience here. Booking online was very easy. I thought my back tyres needed changing. Turned out to be the front ones that needed changing. This was explained to me very clearly. Turned ou... See more

Rated 5 out of 5 stars

Extremely helpful staff. My car unfortunately failed it's MOT, they did everything in their power to repair and get it through retest without uneccessary additional cost. I couldn't have asked for mor... See more

Rated 5 out of 5 stars

Ordered tyres through Black circle tyres Sunday afternoon, booked into Formular 1 in Birkenhead, got there 30mins early but the manager put the car straight in, new tyres fitted excellent friendly s... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

45K reviews

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4.4

All reviews

(44,735)

5,204 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic service

Can’t thank the team here enough for coming to my rescue with a puncture Rang them in a panic on Saturday afternoon and was told to bring it straight in and they would sort it out. They were friendly and professional and couldn’t do enough to get me back on the road quickly. I wouldn’t hesitate to recommend them to anyone and will definitely be using them in the future. You really went above and beyond, thank you for quickly coming to my rescue.

5 September 2026
Unprompted review
Rated 1 out of 5 stars

Formula one

I had a puncture while heading home to an emergency, they were not helpful, too busy, too many cars, no one available, really... I understand busy times, I felt abandoned. Not helpful at all, also time , I think was an issue, clock off and get home

4 September 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Jane, I'm truly sorry to hear about your experience during such a stressful time. We strive to provide reliable support and quality service, and it’s clear we fell short in this instance. Thank you for sharing your feedback; we will work on improving our availability during busy periods to ensure no one feels abandoned. We hope you'll give us another chance in the future.

Rated 1 out of 5 stars

Failed to order correct tire

Called Wednesday to let them know we needed a quick cheap tire by Friday. Informed them of tire size, quoted budget tire at £50 and told they would order it in to be fitted on Friday. Arrived Friday to have tire fitted, no tire had be ordered, offered an alternative £80 tire without discount for inconvenience. Left without tire.

4 September 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear raisafear, I sincerely apologise for the inconvenience you experienced with your tyre order. It’s disappointing to hear that we failed to provide the reliable service you expected, and I appreciate you bringing this to our attention. We are committed to improving our customer-centric approach and would love the opportunity to regain your trust, so please feel free to reach out to us directly for any further assistance.

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