Bazaaronline Reviews 

1,691
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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See what reviewers are saying

Rated 5 out of 5 stars

The are very good in service and their products are of top quality. Can pay in 3 installments which makes it easer overall very impressed and happy have ordered lights vases alot of things and will be... See more

Rated 5 out of 5 stars

I had a very positive experience. The delivery was right on time. Thanks!

Rated 1 out of 5 stars

Don't trust them The product received is not the same as the picture. I decided to send it back, en payed by myself for the shipping cost. I'm waiting the refund since 3 weeks I called 2 times en... See more

Company details

  1. Furniture Store
  2. Bazar
  3. Bed Shop
  4. Decoration and Interior Design Store
  5. Home Goods Store
  6. Sofa Store

Written by the company

Bazaaronline is de grootste online bazaar van Nederland! Bazaaronline is dé plek voor exotische en Oosterse non-food producten.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.2

All reviews

(1,691)

483 reviews in the last 12 months

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Rated 1 out of 5 stars

Slechte kwaliteit van producten, onethisch klantenservice

Drie jaar geleden betaalden we meer dan 1000 euro voor een sfeerhaard. Deze moest twee keer terug naar het bedrijf voor reparatie. Het was elke keer een lastige strijd om contact met Bazaronline op te nemen en het probleem opgelost te krijgen, ook al lag het aan het product en niet aan ons. Nu, voor de derde keer, werkte het product plotseling weer niet meer. Maar omdat de garantieperiode van 3 jaar voorbij was, boden ze me geen oplossing voor het probleem. We vertelden hen dat we graag de reparatie zouden betalen, maar kregen plotseling geen reactie meer van Bazaronline. We moesten een klacht indienen op Trustpilot en tot onze verbazing zijn er genoeg klanten die helaas hetzelfde hebben meegemaakt.
Het meest ongemakkelijke deel: Nadat we onze review hadden geplaatst, werden we snel door Ryan van Bazaronline gebeld. Heer Ryan zei: 'We hebben een oplossing voor uw probleem. U kunt een nieuw onderdeel van het product kopen voor een lagere prijs, maar u moet uw slechte review van het product van Trustpilot verwijderen, anders heb ik geen motivatie om u te helpen.'
We gaven onze eerlijke mening dat het product niet goed was en uiteindelijk werden we omgekocht met een mogelijke oplossing als we onze eerlijke review zouden verwijderen.
De situatie is niet alleen over het algemeen onethisch, maar ook in strijd met de Trustpilot- en algemene handelsregels.
Het probleem bleef onopgelost. We stemden ermee om onze review te verwijderen en te betalen om dit probleem achter ons te laten. Sinds die e-mail hebben we niets meer van Bazaronline vernomen en is ons mobiele nummer geblokkeerd.
Een trieste ervaring. We zullen nooit meer iets bij Bazaronline kopen en hopen hiermee andere klanten te helpen om niet in dezelfde ongemakkelijke situatie terecht te komen als wij.

Three years ago we paid over 1000 euros for a decoratief fireplace, which had to be returned to the company twice for repair. It was every time an uncomfortable strugle to be able to contact them and get the problem fixed even though it was a problem of the product itself and not ours.
Now, for a third time, the product stopped working. But because it was over the 3 years warranty they didn't offer me any solution for the problem. We told them that we would gladly pay for the reparation and suddenly stopped getting any reaction from Bazaronline. We ended up putting a complaint here on Trustpilot and to our amazement there are plenty of clients who went through the same.
The most uncomfortable part: After we posted our review we were called by Ryan from Bazaronline who told us 'we have a solution for your problem, you can buy a new part of the product for a reduced price, but you need to take your bad review of the product out of Trustpilot, otherwise I will lak motivation to help you'. Help us? It was a problem caused by a faulty product, we gave our honest opinion about the product not being good and in the end we end up being bribed with a possible solution if we take out our honest review. Very uncomfortable experience. The situation is not only generally unethical but also against the Trustpilot and commerce rules.
The problem stayed unsolved, we agreed to take our review out and to pay in order to get this behind us. Sinds that email we never heard from Bazaronline again and our cellphone number has been blocked. Every time we call them it states that there are unavailable. Sad experience. We won't be buying anything from Bazaronline again and hope with this to help other customers to not end up in the same uncomfortable situation as us.

15 April 2025
Unprompted review
Rated 1 out of 5 stars

Don't trust them

Don't trust them
The product received is not the same as the picture. I decided to send it back, en payed by myself for the shipping cost. I'm waiting the refund since 3 weeks I called 2 times en answer is the same " the refund is going on with the financial service ".
Hopefully it will happen one day.

22 May 2023
Unprompted review
Rated 1 out of 5 stars

Manufacturing flaw without solution……

My house is under construction we have been busy for the past month or 2 and now I am making my final touches in my house…. So I unpacked my ceiling lamp finally!! I was looking forward to finally hang my new lamp in my new living room, only to discover that the lamp has a manufacturing flaw in it. So I called the company and in no kind of way they want to help and come to a descent outcome…. Especially because it’s a manufacturing flaw!! They are very rude and I’m getting the feeling they don’t care about their product nor customers!! It’s a very simple thing the could solve within a few minutes, however they just don’t care and I’m getting more of a feeling that I am dealing with scammers that sell low quality products than a good customer based company! Thanks a lot for nothing and i hope I can reach other customers before buying anything from this company!

29 March 2023
Unprompted review

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