The are very good in service and their products are of top quality. Can pay in 3 installments which makes it easer overall very impressed and happy have ordered lights vases alot of things and will be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a very positive experience. The delivery was right on time. Thanks!
I love ordering here. Great assortment for a great price and fast delivery.
Don't trust them The product received is not the same as the picture. I decided to send it back, en payed by myself for the shipping cost. I'm waiting the refund since 3 weeks I called 2 times en... See more
Company details
Written by the company
Bazaaronline is de grootste online bazaar van Nederland! Bazaaronline is dé plek voor exotische en Oosterse non-food producten.
Contact info
Netherlands
- www.bazaaronline.nl
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 4% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The are very good in service and their…
The are very good in service and their products are of top quality. Can pay in 3 installments which makes it easer overall very impressed and happy have ordered lights vases alot of things and will be ordering in the future
Learn them respectfully and follow them…
Learn them respectfully and follow them until they are connected to your sites There is no delay in orders Rate 💯
I had a very positive experience
I had a very positive experience. The delivery was right on time. Thanks!
Very good service and beautiful…
Very good service and beautiful products!
Top quality
Slechte kwaliteit van producten, onethisch klantenservice
Drie jaar geleden betaalden we meer dan 1000 euro voor een sfeerhaard. Deze moest twee keer terug naar het bedrijf voor reparatie. Het was elke keer een lastige strijd om contact met Bazaronline op te nemen en het probleem opgelost te krijgen, ook al lag het aan het product en niet aan ons. Nu, voor de derde keer, werkte het product plotseling weer niet meer. Maar omdat de garantieperiode van 3 jaar voorbij was, boden ze me geen oplossing voor het probleem. We vertelden hen dat we graag de reparatie zouden betalen, maar kregen plotseling geen reactie meer van Bazaronline. We moesten een klacht indienen op Trustpilot en tot onze verbazing zijn er genoeg klanten die helaas hetzelfde hebben meegemaakt.
Het meest ongemakkelijke deel: Nadat we onze review hadden geplaatst, werden we snel door Ryan van Bazaronline gebeld. Heer Ryan zei: 'We hebben een oplossing voor uw probleem. U kunt een nieuw onderdeel van het product kopen voor een lagere prijs, maar u moet uw slechte review van het product van Trustpilot verwijderen, anders heb ik geen motivatie om u te helpen.'
We gaven onze eerlijke mening dat het product niet goed was en uiteindelijk werden we omgekocht met een mogelijke oplossing als we onze eerlijke review zouden verwijderen.
De situatie is niet alleen over het algemeen onethisch, maar ook in strijd met de Trustpilot- en algemene handelsregels.
Het probleem bleef onopgelost. We stemden ermee om onze review te verwijderen en te betalen om dit probleem achter ons te laten. Sinds die e-mail hebben we niets meer van Bazaronline vernomen en is ons mobiele nummer geblokkeerd.
Een trieste ervaring. We zullen nooit meer iets bij Bazaronline kopen en hopen hiermee andere klanten te helpen om niet in dezelfde ongemakkelijke situatie terecht te komen als wij.
Three years ago we paid over 1000 euros for a decoratief fireplace, which had to be returned to the company twice for repair. It was every time an uncomfortable strugle to be able to contact them and get the problem fixed even though it was a problem of the product itself and not ours.
Now, for a third time, the product stopped working. But because it was over the 3 years warranty they didn't offer me any solution for the problem. We told them that we would gladly pay for the reparation and suddenly stopped getting any reaction from Bazaronline. We ended up putting a complaint here on Trustpilot and to our amazement there are plenty of clients who went through the same.
The most uncomfortable part: After we posted our review we were called by Ryan from Bazaronline who told us 'we have a solution for your problem, you can buy a new part of the product for a reduced price, but you need to take your bad review of the product out of Trustpilot, otherwise I will lak motivation to help you'. Help us? It was a problem caused by a faulty product, we gave our honest opinion about the product not being good and in the end we end up being bribed with a possible solution if we take out our honest review. Very uncomfortable experience. The situation is not only generally unethical but also against the Trustpilot and commerce rules.
The problem stayed unsolved, we agreed to take our review out and to pay in order to get this behind us. Sinds that email we never heard from Bazaronline again and our cellphone number has been blocked. Every time we call them it states that there are unavailable. Sad experience. We won't be buying anything from Bazaronline again and hope with this to help other customers to not end up in the same uncomfortable situation as us.
Item was really very nice stuff was…
Item was really very nice stuff was very good
I love ordering here
I love ordering here. Great assortment for a great price and fast delivery.
They honestly helped me make the best…
They honestly helped me make the best choice; they were very polite.
Beautiful light
Nice products that I couldn’t find in other places with good price.
I received my order it is good and I got it in one weak.
Don't trust them
Don't trust them
The product received is not the same as the picture. I decided to send it back, en payed by myself for the shipping cost. I'm waiting the refund since 3 weeks I called 2 times en answer is the same " the refund is going on with the financial service ".
Hopefully it will happen one day.
The product is really worth it for the…
The product is really worth it for the price
Manufacturing flaw without solution……
My house is under construction we have been busy for the past month or 2 and now I am making my final touches in my house…. So I unpacked my ceiling lamp finally!! I was looking forward to finally hang my new lamp in my new living room, only to discover that the lamp has a manufacturing flaw in it. So I called the company and in no kind of way they want to help and come to a descent outcome…. Especially because it’s a manufacturing flaw!! They are very rude and I’m getting the feeling they don’t care about their product nor customers!! It’s a very simple thing the could solve within a few minutes, however they just don’t care and I’m getting more of a feeling that I am dealing with scammers that sell low quality products than a good customer based company! Thanks a lot for nothing and i hope I can reach other customers before buying anything from this company!
Products are good quality and on time…
Products are good quality and on time deleverd....
Happy with this company
Quick delivery, informative emails and good products.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.